My experience with Honda of Hollywood's repair shop was horrible and I would suggest that all readers go elsewhere for repair work on their vehicles. Here's my story: My tire pressure monitoring light went on in my Honda and since it is still within it's warranty period, I took it in to my local Honda dealer to get it looked at. After about an hour and a half of waiting, Honda of Hollywood called me to say that the TPMS sensor had to be replaced and that it would NOT be covered under warranty. You see, several months before the TPMS light came on, I had to replace a tire that was destroyed in a LA pothole. Honda of Hollywood said that because upon inspection, the TPMS sensor was physically damaged, it must have happened when the tire shop was doing its work. They explained that this kind of damage was not covered under Honda's 3 year/36K warranty and that it would cost roughly $280-290 to fix it. This was far more than I had in my budget, so I told them that I needed to think about it. I asked them what the cost of the part was and they said around $50-60 and that the rest was labor. I asked them what their hourly rate was and they said that they don't price their jobs on an hourly rate, it's just the price. This struck me as unusual and I said that I would need some time to decide what to do as I didn't have the means to pay for it at the time. When I returned to the dealer to pick up the car, I was then told that the manager of the dealership had come by and offered to reduce the price to $200 for the repair. This made me even more uneasy. How come the price keeps on changing and they can't even tell me their hourly labor rate?
IN the end, I decided to take my car to the one highly rated Honda dealer in SoCal - Honda DCH Lemongrove. It's just outside of San Diego. On my way to visit my friend, I stopped off at Honda DCH Lemongrove and they inspected it and within an hour and a half had the TPMS sensor replaced and the oil changed. The total cost was $31 for the oil change. They inspected the TPMS sensor and contrary to Honda of Hollywood, observed NO physical damage to the sensor and as a result, it was covered under warranty. I'll leave it to you to draw your own conclusions but suffice it to say that even though I live in LA, I'll make it a point to have any repair/service work done with DCH Lemongrove whenever I go down to SD to visit friends. It's well worth it to have a trustworthy and honest dealer in your corner. At the very least, get a second opinion if your first is from Honda of Hollywood.