Honda of Indian Trail
Indian Trail, NC
Filter Reviews by Keyword
By Type
473 Reviews of Honda of Indian Trail
We bought our Certified Pre-Owned Honda CR-V here, and have brought it in for service ever since. The purchase experience was awesome, there was NO pressure like at other Honda facilities, and that's actu have brought it in for service ever since. The purchase experience was awesome, there was NO pressure like at other Honda facilities, and that's actually the main reason why we decided to buy from Metro Honda- because we didn't feel pushed at all. Our service experiences have been phenomenal- everyone is always very friendly, the prices are extremely reasonable, and I never once felt like I was overcharged. We bought a certified pre-owned, and the guarantee has been awesome. The next time we purchase a vehicle, Metro Honda will definitely be our first (and hopefully only) stop. I also love the system that they use for scheduling maintenance online. Overall, extremely pleased with our car and the service it gets. More
Robert was a joy to work with, he answered all of my questions and was very knowledgeable. He made my shopping experience enjoyable and stress free. Never have i felt so comfortable shopping for a car. questions and was very knowledgeable. He made my shopping experience enjoyable and stress free. Never have i felt so comfortable shopping for a car. I have and will continue to recommend him to friends. More
My experiene with the service department at Metro Honda was everything that a customer would hope for. The people were nice and willing to help and the facility was very clean. I was pleased with the overa was everything that a customer would hope for. The people were nice and willing to help and the facility was very clean. I was pleased with the overall outcome of the service and would recommend Metro Honda of Union County to others. More
Robert and Larry did an excellent job describing the car and it was everything I expected!! They were extremely polite and great to work with. The only issue I had was the length of the bill out process, b and it was everything I expected!! They were extremely polite and great to work with. The only issue I had was the length of the bill out process, based on a cash sale I thought the bill out would have been much faster. Thanks, Josh Sutphin More
The absolute best dealership I've experienced. We have bought 3 Hondas from Metro and the service after the sale has been outstanding. The sales and service staff are great and they actually remember you bought 3 Hondas from Metro and the service after the sale has been outstanding. The sales and service staff are great and they actually remember you and your family when you walk in. The entire dealership staff go out of their way to make sure you're satisfied More
Staff was very helpful and it was a pleasant experience purchasing our new vehicle. Matt really helped us identify our needs and matched us with the best possible vehicle according to our budget. Pricing purchasing our new vehicle. Matt really helped us identify our needs and matched us with the best possible vehicle according to our budget. Pricing on the trade in and the new vehicle were fair and met our expectations. More
I would highly recommend Metro Honda of Union County. I recently took my 186,000 mile Odyssey in for some electrical issues and a slow oil leak. I gave this place the highest marks because... 1) their recently took my 186,000 mile Odyssey in for some electrical issues and a slow oil leak. I gave this place the highest marks because... 1) their costumer service was awesome. I was able to take the van right in the very day I called. Service advisor Jeremy Allison spent tons of time with me on the phone helping to troubleshoot the electrical issues, asking good questions and really trying to get at the source of the problem. Phone calls were made to keep me informed, things were well explained, and the work on the van was completed in a timely manner. Metro Honda even sent a shuttle van to my house to pick me up and take me to their place to get my van since I was without a vehicle!! 2) the quality of the work was good. All the issues were dealt with and fixed in a timely manner. Although time will tell if everything was fixed well, I have no reason to believe that anything was not fixed. 3) the friendliness and approachability of the service staff was top-notch! That Jeremy Allison and others listened to my frustrations and then even laughed at my lame jokes was a real PLUS with me! 4) my overall experience was a good one (as good as it can be when one is having vehicle trouble!). 5) the price was good. Jeremy also doublechecked if some fixes were under warranty, and they were. My last "troubleshooting" visit to them was totally free. They were extremely fair with me! More
The easiest and most efficient use of my time by any dealership for any car purchase! No unnecessary waiting or "jumping" thru hoops like lots of dealerships make you do before settling on a deal. Very dealership for any car purchase! No unnecessary waiting or "jumping" thru hoops like lots of dealerships make you do before settling on a deal. Very straight forward and professional! We made the deal by using the internet and all the paperwork was complete when we arrived. In addition, the new vehicle had been serviced and washed when we arrived. No waiting on that. More
Brought my car in for oil change and asked to have brakes checked. They showed me results of checking the brakes and I was able to get pads and rotor work done right away. Great price and service, defintel checked. They showed me results of checking the brakes and I was able to get pads and rotor work done right away. Great price and service, defintely will be back for more service and when I am ready to trade in. More
Great service. Nice and clean took there time with me and answered all important questions. would reccommend friends and family to this dealership. thanks for being east to deal with and communicate with. answered all important questions. would reccommend friends and family to this dealership. thanks for being east to deal with and communicate with. look forward to working with you guys again. More