Honda of Indian Trail
Indian Trail, NC
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473 Reviews of Honda of Indian Trail
Second to None Dealership - Listen Up! I purchased a Second to None Dealership - Listen Up! I purchased a used Honda Ridgeline from Metro Honda this month. It was located online and it was better than Second to None Dealership - Listen Up! I purchased a used Honda Ridgeline from Metro Honda this month. It was located online and it was better than described on the internet. Thomas Dula was able to hold the Honda until I got off from work due to my schedule which was a great courtesy. When I saw the vehicle I was like wow and was wondering if there was anything wrong ith the Honda that I could not see. Thomas and Duane (MGR) hooked me up on a test drive. When it came to buying the car, Thomas and Duane were straight up including the finance mgr (I can't remember his name,but he is related to a former UNCC B-Ball coach - one question and you can find out). Most finance Mgrs that I have dealt with have tried to sell you everything including your name. I was in and out of his office in 5 to 10 minutes and he was ver clear and professional. I had a few minor things that needed to be done that was covered under waranty. When I presented this to them- they said YES period. I dealt with Alex in service and he is very knowledgeable and professional. Alex is also very easy to work with. I also want to point out that Duane was in a meeting when I arrived to get my car service and he left the meeting to make sure I was taken care of in the service department. The waiting area is awesome - makes me want to just hang out. They have free internet, free games, free coffee, cable TV, a children's room, and probaly something else I missed. The head MGR understands what the customer needs when buying a car. In conclusion it seemms that most dealerships forget about you once they get your money unless you are ready to purchase another car, but Metro understands the big picture - they realize that its just the beginning of a customer/seller relationship. P.S. - I am trying to take my Mom to get a car on Friday Call me if you want me to tell you in person 704-634-9093 John More
Jeremy was very helpful when I brought my car in to have it serviced. He answered all my questions and was very friendly. I would definetly recommend Jeremy to my friends and anyone who needed their car ser it serviced. He answered all my questions and was very friendly. I would definetly recommend Jeremy to my friends and anyone who needed their car serviced. It was a pleasant experience all around. More
I recently took my Honda Accord in for a routine oil change and tire rotation. Jeremy was very helpful and friendly. I was very impressed by the dealership. It was really nice and kept clean. It did not change and tire rotation. Jeremy was very helpful and friendly. I was very impressed by the dealership. It was really nice and kept clean. It did not take them long to finish with my car. Excellent Customer Service! I will definitely be back! Thank you Jeremy and Thank you Metro Honda! More
Jeremy Allison was very kind, courteous, and very professional. He has been servicing my car for a few years now and has always been very proficient in his work. He does all my mileage checkups, oil professional. He has been servicing my car for a few years now and has always been very proficient in his work. He does all my mileage checkups, oil changes, brakes, etc. I have never had any problems with getting my car within the time frame he gave me. I also have never had any probelms other than what he has diagnosed. I have always been treated with the upmost respect from him and the dealership as a whole. More
I was pleased with the sales experience and delighted by the level of attention I receive from the Service staff at Metro. These guys rock! For instance, Eric the service manger, let me talk to the mechan the level of attention I receive from the Service staff at Metro. These guys rock! For instance, Eric the service manger, let me talk to the mechanic who serviced my car. It is refreshing to be able to have a conversation with the individual who was under the hood. This transparency let me know that I was dealing with master mechanic. Paul was his name and he left me knowing the job was done right. To me, this type of approach is a big differentiator between dealerships. More
I was having some problems with my car. Alex was very imformative on what I need and how much it would cost. He had me at his best interest and really showed me that he cares. Since I am very big on cust imformative on what I need and how much it would cost. He had me at his best interest and really showed me that he cares. Since I am very big on customer service I felt like Alex really went above and beyond. More
Traveling from out of state was a worry for me. Kris Childs and Robert Duncan took all my worries away. Very professional and stand-up guys. What they said one the phone did not change when I got to t Childs and Robert Duncan took all my worries away. Very professional and stand-up guys. What they said one the phone did not change when I got to the deslership. This buying experience was great, the miles don't matter when you are treat in such a professional way. More
I have always taken my Hondas to Metro Honda of Union County. The customer service is outstanding. Everyone in the Service department so nice and they always go above and beyond expectations to help me o County. The customer service is outstanding. Everyone in the Service department so nice and they always go above and beyond expectations to help me out. Patty Jones is my service advisor and she is always honest and upfront with me. In addition to Patty, the service manager Eric Tippet is always willing to help in any way that he possibly can!!!! After dealing with Metro Honda I will never service my Hondas anywhere else. I would recommend this dealership 100 percent to anyone! You will not regret taking your vehicles to Metro Honda. More
Everyone was wonderful...I have always had a positive experience at Metro Honda from the time I purchased my car to every service visit and look forward to dealing with them in the future. I also like t experience at Metro Honda from the time I purchased my car to every service visit and look forward to dealing with them in the future. I also like the fact that they are based in Union County where I live and work. Thank you!! More
I don't live in the area but i was visiting family and needed and oil change, I was extremely pleased with the customer support i got. This company definitely makes their customers feel 100% top of the li needed and oil change, I was extremely pleased with the customer support i got. This company definitely makes their customers feel 100% top of the line. I have already recommended this company to my family, and i will recommended to my friends as well More