Honda of Jefferson City

We recently purchased a 2023 Subaru Outback from this dealership, and shortly after bringing it home the rear liftgate stopped working properly and will not open. Since then, trying to get the issue a dealership, and shortly after bringing it home the rear liftgate stopped working properly and will not open. Since then, trying to get the issue addressed has been extremely frustrating. We’ve reached out multiple times to sales, a sales manager, and even the general manager, and have either been passed around or not responded to at all. We were told to bring the vehicle back to their shop (which is about an hour away), but no one has been willing to actually schedule the appointment or confirm a loaner vehicle—despite us clearly explaining that we don’t have a second vehicle. We even attempted to schedule service ourselves, but their website only allows Honda service bookings, so that wasn’t an option either. At this point, we’re left dealing with a malfunctioning vehicle and no support from the dealership we purchased it from. A simple issue that should have been easy to coordinate has turned into a complete lack of communication and follow-through. If you’re considering buying here, just be aware that once the sale is done, getting help afterward may be difficult. More

We have been a Honda owner of over 30 years. This dealership has always treated us fairly from the sales team, to the purchasing through the servicing. This has been our go to dealership and wil This dealership has always treated us fairly from the sales team, to the purchasing through the servicing. This has been our go to dealership and will remain. More

Everyone from Brandon the sales associate through the negotiations and all the financing was great. One of the best dealerships I have dealt with. Everyone is cordial, attentive and extremely helpful w negotiations and all the financing was great. One of the best dealerships I have dealt with. Everyone is cordial, attentive and extremely helpful with any issue. My experience was positive through the entire deal and with several questions and concerns since then. I have always found this dealer to be a great resource for my car, regardless of issue. More

Travis was my salesperson and he was amazing! He went above and beyond to make the buying experience easy and special! Travis listened to what I wanted in a new car and and never made me feel bad He went above and beyond to make the buying experience easy and special! Travis listened to what I wanted in a new car and and never made me feel bad for changing my mind! He communicated well by texting and calling me to keep me up to date on the car I was purchasing and made sure it was in perfect shape before selling it to me. He worked with me to get the price I needed and gathered information before the pick up date to make the day go smoothly and quickly. He was very professional and showed me how to get started with features on the car. He hooked me up with Keith to do my financial paperwork and Keith was top notch. Keith asked where we wanted payments to be and made it work for us. He walked us through the warranty and made signing the paperwork quick and easy. We appreciate everything Travis and Keith did during the process of buying my new Honda CRV and we would highly recommend them and their team! More

I bought my vehicle new from this dealership 8 years ago and I’ve consistently used them as my only place I take my car for service and Manny is my go to guy, he takes care of me and my car which I apprecia and I’ve consistently used them as my only place I take my car for service and Manny is my go to guy, he takes care of me and my car which I appreciate very much, highly recommend this dealership More

Love this dealership and their service department. Always get treated very well and feel respected. Always get treated very well and feel respected. More

At my arrival, Amber was polite and very clear, explained everything completely. She kept me informed as to progress and completion time. The person who serviced my car was thorough and I was happy with th everything completely. She kept me informed as to progress and completion time. The person who serviced my car was thorough and I was happy with the job done. Although it was an expensive visit, I felt confident going back home. A job well done by all. More

It is amazing how consistently great the staff is at Jefferson City Honda. From the reception, through updates on the work, the costs covered as they progressed through the repair, to the final check o Jefferson City Honda. From the reception, through updates on the work, the costs covered as they progressed through the repair, to the final check out. Zack, service advisor, delivered the Passport to me, showing the repairs done. They always return the car without any signs that they had been there. No finger prints either!! More

Their svc dept helped our 2001 Odyssey reach 1/3 million miles on Labor Day! I took bagels to them to celebrate. :o) miles on Labor Day! I took bagels to them to celebrate. :o) More

I really like dealing with the service department. It is easy to make appointments and their communication before,during and after the appointment is very good. It is easy to make appointments and their communication before,during and after the appointment is very good. More