Honda of Jefferson City

salesman did show the carfax; stated there was no damage to the car. There is a crack in the front bummer which he did share.

Having made an appointment for 7:30am I would expect my car to be gotten to at 7:30am or soon thereafter. I was informed it would be started on in about an hour and a half. At 10:00 I was called and told the repair would take about 2 and a half hours (12:30). No call. I called THEM back at 1:30pm. and they said they were still working on it and I should receive a call about 2:30pm. No call. I went ahead and arrived at the service center at 3:00pm expecting it to be finished. Turns out the rebuilt part that was used was defective and therefore required a replacement. It was going to take longer time than I had. They did set me up with a nice loaner car at no charge, which I appreciate. In addition, when I got my car back the next day, the thumb button of the gear shift had been rubber-banded to ensure it would stay in! In the past, I have superglued it in place. This time, not just the button but the plastic attachment had broken off deep within the gear shift. I was not even informed that it had come apart while in their care - just simply rubber-banded. Overall my experiences with this service center have been positive over the many years. Just wish they would honor the appointment times and be better at communicating with the customer.

Service was great , they kept me advised of what they were doing and checking if I needed anything while I waited. So yes I will Definently Tell other people my great experience.

I was very impressed with the service department and loved the ice cream and shuttle service to nearby shopping. Have definitely found my new service department.

Great technicians who worked hard to diagnose a problem. These guys rock. They were attentive to my timeline as I was going out of town that day. I drive a Ford....bought my truck there. They did a great job.

I had been to 2 other Honda Dealers spent a lot of money and time trying to figure out what was wrong with my car. I was at Jefferson Honda for two hours and they new what it was. It got fixed for a fair price. Kent was super i. Help and keeping me informed. I’ve driven 800 miles and no reoccurrence. Again if I could do 10 stars I would.

Keenen was very nice. Listened to our needs and delivered. Financing was a breeze. Best buying experience I have had. Service department was just top notch. Kent could not have been better. Appreciate the kindness and awesome service. He knows how to take care of your car and you!

Service center took my car in near scheduled time, checked it over and completed service requested, as well as noting items needed in near future. They were polite and helpful, not pushy. Waiting area was great!

Very nice people from the time we got there to the time we left. I plan on returning for another purchase for my daughter’s vehicle next year.

My 2008 CRV has 160000 miles & is still going strong. The car has had regular preventive maintenance at this dealership. Work has always been done in a timely manner at reasonable rates.