Honda of Jefferson City

Good experience buying new car Kurt Lofton was our main contact in buying this car. His friendly, low-key approach suits us much better than many salesmen. He is very knowledgeabl Kurt Lofton was our main contact in buying this car. His friendly, low-key approach suits us much better than many salesmen. He is very knowledgeable about the cars and answered all our questions. He did not play the game of "My mean old sales manager won't let me do this" but was straightforward about cost. Highly recommend him to others. Also liked Sarah's approach to the murky world of maintenance agreements. My husband wanted us to buy another Honda because he is very happy with the Honda service he has had since he bought an Accord two years ago. More

Won’t be back Took 2 hours for a scheduled inspection. Wasted whole afternoon sitting in waiting room. Seems like if there was a problem with inspection that they w Took 2 hours for a scheduled inspection. Wasted whole afternoon sitting in waiting room. Seems like if there was a problem with inspection that they would come tell me what was wrong. After 2 hours they cane out and said it needed a repair. Any other place I have been for inspection it has taken less than 30 minutes. Won’t be back. Will go to Columbia from now on. More

Oil change I don’t remember the name of the service person and would prefer a check off survey only. I am pleased with the service and it should be evident by m I don’t remember the name of the service person and would prefer a check off survey only. I am pleased with the service and it should be evident by my return visits. More

Not satisfied My car was under the 6 month or 6,000 mile warranty and I called to have my air conditioner looked at because it wasn't blowing cold air. I asked the My car was under the 6 month or 6,000 mile warranty and I called to have my air conditioner looked at because it wasn't blowing cold air. I asked the staff if my car would be covered under warranty and the staff never really answered me and said ok and we made an appt. I can't to my appt and I asked staff again about my car being under warranty and the staff said they would look into it. Meanwhile they examined my car and all said and done I paid 200 dollars and the staff told me it was not under warranty after they looked over the car and told me what needed to be fixed. The issueay not even be fixed after spending the 200 dollars. I live 1.5 hours away from the dealership and I would have went somewhere closer if they told me I wasn't covered under the warranty when I called originally. I have only owned the car for about 2.5 months when this issue arouse. I have already had to bring the car back once since buying it one other time for an issue with the turbo. This whole process has really been a headache. More

oil change 1st time for oil change and had then say had 3 issues one being bolt to oil was stripped. Well not thinking to ask until after the fact as to what wil 1st time for oil change and had then say had 3 issues one being bolt to oil was stripped. Well not thinking to ask until after the fact as to what will happen if I just have put in. I said well I need that. Not having any issues with other company I used for 2 years but unfortunate that sold out and I was looking for a new place. I first called to even get the $19.95 oil change and don't even get that. Ended up being $150 visit with a 2 hour wait. Very frustrated. I even mentioned the free car wash and didn't get. After waiting 2 hours didnt even wanna mention that. and pretty sure my bolt would of been Ok. More

New Honda Great no pressure salesman didn't even realize I bought my Honda.... no regrets I'd recommend the dealership and sales and financial staff. Quality Great no pressure salesman didn't even realize I bought my Honda.... no regrets I'd recommend the dealership and sales and financial staff. Quality vehicle quality staff More

Fantastic Great customer service..friendly wonderful staff. Flexible, fair negotiations.Great service after the sale. I would refer others to Jefferson Great customer service..friendly wonderful staff. Flexible, fair negotiations.Great service after the sale. I would refer others to Jefferson city Honda dealership. I plan to continue to do business with Jefferson City Honda. More

Everyone was great! They are always amazing to us! They always take great care of us! We will continue to use them for all our service needs on the Honda! They are always amazing to us! They always take great care of us! We will continue to use them for all our service needs on the Honda! More

Easy, no hassle buying experience The salesman, Kurt, took the time to show me a multitude of cars, new and used. His knowledge of the vehicles was comprehensive. At no time did I eve The salesman, Kurt, took the time to show me a multitude of cars, new and used. His knowledge of the vehicles was comprehensive. At no time did I ever feel pushed or manipulated into making a decision; he seemed to be most interested in finding the proper vehicle for me. More

Too many reminders regarding the appointment You sent far too reminders via email, text, Phone calls, etc. to remind me of the appointment. Then, on the morning of the appointment, I got a call You sent far too reminders via email, text, Phone calls, etc. to remind me of the appointment. Then, on the morning of the appointment, I got a call that the part was not in. People like me lead busy lives and I found the volume of reminders to be very annoying. More