Honda of Jefferson City

Low pressure and accomodating From the time I walked into Honda of Jefferson City through the time of purchasing my new Passport (2) weeks later, the experience was pleasant, low p From the time I walked into Honda of Jefferson City through the time of purchasing my new Passport (2) weeks later, the experience was pleasant, low pressure, unassuming and professional! I had never owned a Honda in my life. My salesman, Eddie Brown, was always friendly and accomodating introducing me to all the features of the Passport and the Pilot. I chose the Passport because it was sportier and didnt have a 3rd row. Next, I was having trouble picking out the color. Eddie lined up (4) Passports next to each other with different colors for comparison. That helped nail the decision. The sales manager, Cassidy (Metcalf) Williams, worked diligently to negotiate a great deal including my trade-in and added accessories which was very satisfactory. Since they didn't have a Passport with the right color and trim level, Cassidy quickly located one at another dealership and had it brought in. The finance manager, Brian Mertz, made the closing quick and easy. He offered an extended warranty plan at a discounted price, but I declined based on Honda's inherent high quality, dependabilty and great reputation! Eddie and a few others helped during the delivery by pairing my phone and explaining the operation of the new and advanced features and technology. Honda of Jefferson City made the whole experience of buying a new vehicle pleasant and satisfying. More

Same old good service The service was good as usual. I waited for my car and it was done in good time. A pleasant experience as always. Thank you! The service was good as usual. I waited for my car and it was done in good time. A pleasant experience as always. Thank you! More

267000 plus service Kent and the service team have done a great job keeping my vehicle running. I have never had a bad experience. Kudos to the team . Kent and the service team have done a great job keeping my vehicle running. I have never had a bad experience. Kudos to the team . More

Very good service and I did not had to wait to long and the employees were very friendly and I would recommend Honda to anyone service and I did not had to wait to long and the employees were very friendly and I would recommend Honda to anyone More

Routine Maintenance We get our Odyssey serviced there. It’s always quick and through. We work with Kent and he is knowledge and friendly. Only negative this last servi We get our Odyssey serviced there. It’s always quick and through. We work with Kent and he is knowledge and friendly. Only negative this last service was supposed to come with a wash and vac. The wash was broken and they didn’t vacuum it either. It would have been nice to be offered a voucher to get those services done at a later date. More

Excellent Service I was met promptly as I entered the service area and waited upon quickly and pleasantly. Service was begun soon after I checked in. It was completed i I was met promptly as I entered the service area and waited upon quickly and pleasantly. Service was begun soon after I checked in. It was completed in a timely manner. Kent explained what had been done and went over the service checklist with me. More

Great service I always ask for Kent. He's the best. Always so willing to help. I feel like if he recommends something for my car then it is needed. I always ask for Kent. He's the best. Always so willing to help. I feel like if he recommends something for my car then it is needed. More

Service longer than expected and simple maintenance not done My scheduled appointment was 9 and I was told that the oil change and tire rotation would take approximately 1 1/2 hours...I don’t believe my pilot wa My scheduled appointment was 9 and I was told that the oil change and tire rotation would take approximately 1 1/2 hours...I don’t believe my pilot was taken back to the service bay until approximately 9:30. There was also a recall notice to check the timing belt. I checked with Craig after 2 hours and was told it was going back to be washed soon. A short time later Craig came back to the waiting area and said since mine was the first one to be checked for the timing belt recall it took an hour longer than expected. At checkout Craig had my timing belt number written on my paperwork and said the number was not part of the recall...really an extra hour to find the number on the belt. The next day I checked my washer fluid and noticed it was low. I had a gallon of fluid in the garage and thought I would top it off..it took the entire gallon. I checked my receipt and saw that the technician had topped off my fluids...I wonder what else was missed. More

Overall They were very friendly and prompt! I had an appointment so that worked out great. Very clean place. Do not have to be outside at all in undesirabl They were very friendly and prompt! I had an appointment so that worked out great. Very clean place. Do not have to be outside at all in undesirable weather with the automatic garage doors...nice! Refreshments while you wait is a very considerate gesture. More

Awesome I scheduled an oil change which was easy and straight forward. I was able to drop my car off at lunch and then pick it up on my afternoon break. They I scheduled an oil change which was easy and straight forward. I was able to drop my car off at lunch and then pick it up on my afternoon break. They even washed my car for me at my request. Everyone in service is always very nice to me. Thank you all More