Honda of Jefferson City

Service longer than expected and simple maintenance not done My scheduled appointment was 9 and I was told that the oil change and tire rotation would take approximately 1 1/2 hours...I don’t believe my pilot wa My scheduled appointment was 9 and I was told that the oil change and tire rotation would take approximately 1 1/2 hours...I don’t believe my pilot was taken back to the service bay until approximately 9:30. There was also a recall notice to check the timing belt. I checked with Craig after 2 hours and was told it was going back to be washed soon. A short time later Craig came back to the waiting area and said since mine was the first one to be checked for the timing belt recall it took an hour longer than expected. At checkout Craig had my timing belt number written on my paperwork and said the number was not part of the recall...really an extra hour to find the number on the belt. The next day I checked my washer fluid and noticed it was low. I had a gallon of fluid in the garage and thought I would top it off..it took the entire gallon. I checked my receipt and saw that the technician had topped off my fluids...I wonder what else was missed. More

Overall They were very friendly and prompt! I had an appointment so that worked out great. Very clean place. Do not have to be outside at all in undesirabl They were very friendly and prompt! I had an appointment so that worked out great. Very clean place. Do not have to be outside at all in undesirable weather with the automatic garage doors...nice! Refreshments while you wait is a very considerate gesture. More

Awesome I scheduled an oil change which was easy and straight forward. I was able to drop my car off at lunch and then pick it up on my afternoon break. They I scheduled an oil change which was easy and straight forward. I was able to drop my car off at lunch and then pick it up on my afternoon break. They even washed my car for me at my request. Everyone in service is always very nice to me. Thank you all More

Friendly Service dept is friendly and knowledgeable and doesn’t try to “up sell” you anything. Seem very honest and customer oriented. Kent took the time to sh Service dept is friendly and knowledgeable and doesn’t try to “up sell” you anything. Seem very honest and customer oriented. Kent took the time to show me the quality of the fluid levels and reassured me that my 2008 Acura TSX is good for another 250,000 miles More

Painless purchase made my initial contact via internet with Kayla, Ruth, then Cassidy when finalizing purchase price. Came up from Springfield, and found the staff fri made my initial contact via internet with Kayla, Ruth, then Cassidy when finalizing purchase price. Came up from Springfield, and found the staff friendly and helpful Cedric, was great. Sybil, was very patient, and helpful, and rolled with the apparently unusual situation of me already having financing through my credit union. More

Terrific experience Everything went as planned. There were no surprises. Kent Hagar is an outstanding service representative - he was very responsive, polite and professi Everything went as planned. There were no surprises. Kent Hagar is an outstanding service representative - he was very responsive, polite and professional. I have his number and I will work with him anytime. He deserves to be nurtured and card for my his management. Thanks Kent! More

Pleasant buying experience Shalom Sardis was exceptional, (except for his spelling) and the rest of the staff was awesome in helping with my purchase. Sarah was a joy to work wi Shalom Sardis was exceptional, (except for his spelling) and the rest of the staff was awesome in helping with my purchase. Sarah was a joy to work with and made the process seamless. Excellent people and an equally excellent experience. I must add that I am a proud veteran and noticed the flag they were flying was beginning to become tattered. Told the sales manager there only thing stopping me from buying was I didn't do business with the ones with an American flag in that condition. 5 minutes later, 3 gentlemen were outside replacing the flag and I was out the door shortly thereafter. Thank you to all who have served that Grand ole flag. More

..service Don't bother mailing coupons if your techs don't want to do everything included , my daughter asked twice about the car wash that was on the coupon an Don't bother mailing coupons if your techs don't want to do everything included , my daughter asked twice about the car wash that was on the coupon and was told that wasn't part of the oil chamge More

Perfect Great service. Short time to wait. Very courteous. Dealership is clean. Other sales associates asking if they can help with any questions if looking Great service. Short time to wait. Very courteous. Dealership is clean. Other sales associates asking if they can help with any questions if looking around at the new cars while waiting for the service to be completed. Service explained what was done to my vehicle and current condition of tires etc. More

2019 CRV I worked with Preston Espinosa to purchase my new 2019 CR-V. He made the experience easy and was able to answer every question I had. I would encoura I worked with Preston Espinosa to purchase my new 2019 CR-V. He made the experience easy and was able to answer every question I had. I would encourage anyone to talk with him if you're looking to purchase a car. More