Honda of Jefferson City
Jefferson City, MO
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Only went for airbag and seatbelt recalls Well, I only went there because there is no Honda dealer where I live. But would I recommend them? Not a chance. They said the recall fix would take m Well, I only went there because there is no Honda dealer where I live. But would I recommend them? Not a chance. They said the recall fix would take maybe an hour. At 2.5 hours I went up and said I just wanted my car back, even if it wasn't done. They had it up on the rack. Not sure why. Then the guy came back to me and said I needed about $2000 worth of work done. This made me laugh. I don't know who your customer base is. Perhaps people who don't know there are independent mechanics in every zipcode. He had a big list of what needed doing. I probably do need to have my fluids flushed so I've made an appointment with my mechanic for this. This guy even said one of my license plate lights was out; I immediately went out, turned on the lights, and magic! The lights were fine. You people take advantage of anybody who doesn't know any better. I know it isn't just you, it's every dealer. I understand going there for warranty work but I honestly can't think of any other reason why you would. Your price to replace my timing belt is something ridiculous like $1139. My mechanic charges $300-something. I am an educated car owner, not some woman coming in by herself, ready to be reamed. I guess your fancy building costs a lot per month and you pass those costs along to customers. It's extortion in my book: nothing more and nothing less. If I need a Honda dealer in the future, I'll go to Springfield. More
Fast service I went in for a oil change and brake fluid replacement. I was out of there in an hour. Very nice advisor. He let me use a coupon after he already I went in for a oil change and brake fluid replacement. I was out of there in an hour. Very nice advisor. He let me use a coupon after he already wrote up the ticket. There are a couple things that needed replaced and I am doing them as I save money. He was nice enough to give me a rough estimate of how much each one would cost so I can save money for it. I love going to Honda to get all of my maintenance done! More
Great service! They always get me in on time when I bring my car here for service and let me know what needs to be done and what can wait for a bit. I have always They always get me in on time when I bring my car here for service and let me know what needs to be done and what can wait for a bit. I have always brought my car here since I bought it in 14 and only ever had 1 bad experience but they made it right later. Thanks for doing such a great job! More
Great Buying Experience Tracy my salesman helped me with all my questions and was excellent in his knowledge of the truck and its options. Sarah in the Business Office hand Tracy my salesman helped me with all my questions and was excellent in his knowledge of the truck and its options. Sarah in the Business Office handled the paperwork and answered questions and explained everything to me so that I plainly understood what I was signing and buying. Overall I had a great experience for the first time when buying a vehicle. More
Great sales people Eddie Brown is awesome and he helps you in anyway he can. Very thoughtful and considerate. Business manager Troi Morris explained everything (warran Eddie Brown is awesome and he helps you in anyway he can. Very thoughtful and considerate. Business manager Troi Morris explained everything (warranty, contract, and gap analysis) in a way anyone could understand. Highly recommend Honda and both people. Bought a 2014 Chevrolet Silverado 1500 40,000 miles with a 4 yr/60,000 miles everything warranty and a 5 yr free tires warranty. More
Oil change Service was good. Oil change and tire rotation. And transmission flush. Thought the price was slightly expensive. Also the service contract my mother Service was good. Oil change and tire rotation. And transmission flush. Thought the price was slightly expensive. Also the service contract my mother bought for this car is worthless. More
Great job!!!!! The dealership did a wonderful job of welcoming, just the right amount of follow up, and non-Pressure salesmanship. The experience of buying a new ca The dealership did a wonderful job of welcoming, just the right amount of follow up, and non-Pressure salesmanship. The experience of buying a new car was fun. John Schoenfeld was awesome! More
No AC, they had to replace the compressor. It took awhile but my A.C. Is now working. I will always use Honda service as they always go the extra mile to provide the best service. It took awhile but my A.C. Is now working. I will always use Honda service as they always go the extra mile to provide the best service. More
Friendly and helpful staff Work with Zack and Brian, it’s best experience and great customer service they have. We buy new Honda accord 2018 model. Best environments and friendl Work with Zack and Brian, it’s best experience and great customer service they have. We buy new Honda accord 2018 model. Best environments and friendly and helpful customer service. More
Fast, Friendly and Great Service What more can you ask for! Service was great! Fast . Didn't take long for them to change oil, balance and rotate tires! .What more can you ask for! What more can you ask for! Service was great! Fast . Didn't take long for them to change oil, balance and rotate tires! .What more can you ask for! Best place to have your car maintenance! Keep up the good work and you will keep my Business! More




