Honda of Jefferson City

Tried to make me pay for warranty work. This dealership said my computer software update was not covered under my bumper to bumper warranty that I purchased with my 2016 Pilot. I called my This dealership said my computer software update was not covered under my bumper to bumper warranty that I purchased with my 2016 Pilot. I called my dealership back home and they explained that the coverage was under Honda’s own warranty. They did apologize and the work was good, but I am moving to MO and am worried about any more warranty issues. I have my contacts back home saved for just such a situation. They were great. I first called the warranty company and they were confused as to why it was not covered and told me to call my dealership. I spent more time battling on the phone than it took to get the work done. Micheal was professional and friendly. He went to lunch when I mentioned the work was covered to the next gentleman, he said nothing, grabbed the paperwork and left. I had to ask him what they were doing before he said anything to me. More

Good service. Nice people. Be careful on the extra services they recommend. Honda says to replace the transmission fluid at 90k mikes and they were trying to convince my wife t Be careful on the extra services they recommend. Honda says to replace the transmission fluid at 90k mikes and they were trying to convince my wife to have it dine at 35k mikes. More

Great experience Very friendly, got us in on a Saturday, unknown problems. He came out talked to us about the problem and offered a solution. Fixed the issue and did Very friendly, got us in on a Saturday, unknown problems. He came out talked to us about the problem and offered a solution. Fixed the issue and did it all with a friendly smile and a great attitude. More

Oil change This was the six month oil change and tire rotation for the 2013 van. It was very relaxing experience had a hot coco and read a magazine. Mr. Hager an This was the six month oil change and tire rotation for the 2013 van. It was very relaxing experience had a hot coco and read a magazine. Mr. Hager answered all questions. More

Normal service with front brake job. Great service! Informative and work done in a timely manor. Scheduled service online for convenience. First time using that service. Works very we Great service! Informative and work done in a timely manor. Scheduled service online for convenience. First time using that service. Works very well and saves a lot of time. More

Great service from Tyler ! I have to say that I had some difficulty finally getting around to someone who could answer my questions. I finally got a hold of Tyler in the serv ! I have to say that I had some difficulty finally getting around to someone who could answer my questions. I finally got a hold of Tyler in the service department and he was awesome ! He was able to answer my questions and able to help me make a decision about a purchase I needed to make. My husband eventually met him and had the same experience. I would love to let his bosses know that they have found a jewel and this man. More

Great deal on a used Honda Odyssey John was a very personable salesman. He delivered what was promised. We traveled three hours to snag a great price on a quality used van. The van w John was a very personable salesman. He delivered what was promised. We traveled three hours to snag a great price on a quality used van. The van was ready to show when we arrived. They needed to finish a recall repair so we couldn’t drive it home that day. They completed the recall repair and delivered the van to our home (three hour trip one way) the next day. More

Fair price and easy to work with I put in a true car request and this was one of two dealerships that responded. The other dealership was difficult to work with despite being closer a I put in a true car request and this was one of two dealerships that responded. The other dealership was difficult to work with despite being closer and having a lower price initially. Home of Jefferson City really stepped up. Everyone I dealt with was courteous and helpful. They found the car I wanted at a decent price. I dealt with numerous people there and there wasn't a bad one in the bunch! More

Excellent The service department is efficient and Mike Soukup is awesome. I haven’t owned a Honda in over 5 years and Mike still remembered me, even calling me The service department is efficient and Mike Soukup is awesome. I haven’t owned a Honda in over 5 years and Mike still remembered me, even calling me by name. Like I said awesome! The waiting area is comfortable and clean and inviting. I got to visit with my favorite salesman, Earnette, while waiting. More

Service Oil change and tire rotation using shuttle to work. Driver was very friendly and timely. Service tech was very helpful and reviewed all testing result Oil change and tire rotation using shuttle to work. Driver was very friendly and timely. Service tech was very helpful and reviewed all testing results on my CRV with no pressure sales. More