Honda of Jefferson City

Batter in fob Thought fob needed repair. Went in to see if working . Just needed battery. Asked about recall on airbag. Was waiting on second notice from honda abo Thought fob needed repair. Went in to see if working . Just needed battery. Asked about recall on airbag. Was waiting on second notice from honda about replacement. Did not receive one. Asked Kent about it. He looked up the vin and my car was on list. He put me on list, took in for replacement then went back for tires. More

Frustrated The last 2 times I have brought my Ridgeline in for service I have been told my differential needs serviced. When I bought my Ridgeline with approxima The last 2 times I have brought my Ridgeline in for service I have been told my differential needs serviced. When I bought my Ridgeline with approximately 16000 miles on it I paid to have it Honda Certified, which means all of the fluids and filters should have been changed or serviced at that time. Since you people do all of my service work it is frustrating that you don't keep records of my vehicle. It would seem that your service personal or under pressure to find something wrong with my vehicle. I am concerned that customer service is not important after sitting with a lady customer that was told her car would be ready in 2 hours and was still sitting there after 4 hours when I left. the kicker is she had purchased her car only 4 days before. I am wondering if I shouldn't do my own service work or take it some where else. More

Waste of time Terrible! After making an "appointment" and talking to 2 different people, a salesman and a manager, to say we would be there and we're coming from St Terrible! After making an "appointment" and talking to 2 different people, a salesman and a manager, to say we would be there and we're coming from St Louis, right at the time we were there, they took someone else on a test drive with the car we went to see. They never checked to see if we were there, which we were, or tried to call us to make sure we were either not already there or were at least still coming. The timing was such that we waited for our sales person to meet us is as another sales person drive the car up. Then 2 other people got in for a test drive. We waited an hour to see if they decided to buy it or not. They did buy it and we had made the trip for nothing. They of course tried to sell us something else....I'm thinking bait and switch at that point. We wasted an entire Saturday and a tank of gas. What is the point of an appointment!!! We will never go back and would not recommend this dealer! More

Excellent service Fast and excellent service. Car was done in fast time. Service writer was very helpful and knowledgable and explained every thing in detail. Went over Fast and excellent service. Car was done in fast time. Service writer was very helpful and knowledgable and explained every thing in detail. Went over what would be done on next visit. More

Revoew The work that was done is excellent but the time it took was more than i anticipated. The waiting room was very nice and comfortable . The work that was done is excellent but the time it took was more than i anticipated. The waiting room was very nice and comfortable . More

Great car buying experience John the salesman was knowledgeable and great. The manager and finance man were terrific!! I will send everyone I know to this Honda dealership!! It John the salesman was knowledgeable and great. The manager and finance man were terrific!! I will send everyone I know to this Honda dealership!! It was a great experience! More

Very comfortable experience. I had a 9 AM appointment. Had to drive an hour, got in immediately and had service going before I had my coffee. Bought SUV new in 2013, and has bee I had a 9 AM appointment. Had to drive an hour, got in immediately and had service going before I had my coffee. Bought SUV new in 2013, and has been serviced here from the start. Very satisfied. More

Buyer beware! Slick sales staff we dealt with found to be dishonest. Tried to shuck and jive us. Non customer friendly. Would do anything to sell a car except tr Slick sales staff we dealt with found to be dishonest. Tried to shuck and jive us. Non customer friendly. Would do anything to sell a car except treat customers with respect. Submitted by previous Honda customer. More

CRV service Regular service visit - tire rotation, oil change, transmission fluid flush, air filter changed. Received services requested in a timely, friendly man Regular service visit - tire rotation, oil change, transmission fluid flush, air filter changed. Received services requested in a timely, friendly manner and the shuttle service is great. More

Great service! I was in a minor accident and my bumper was loose - was worried about the safety of it on the highway - pulled into the service bay and they were so h I was in a minor accident and my bumper was loose - was worried about the safety of it on the highway - pulled into the service bay and they were so helpful and got my van in right away to have wheels aligned. They are always helpful and courteous! More