Honda of Jefferson City

Factory Recall Kent was great to work with. Got a loaner car while mine was being worked on. Had the work done in a day. All around good experience. Kent was great to work with. Got a loaner car while mine was being worked on. Had the work done in a day. All around good experience. More

Bought a new car I found my salesman to be very helpful. He answered all my questions and whenever I couldn't figure out some of the technology with my car he always t I found my salesman to be very helpful. He answered all my questions and whenever I couldn't figure out some of the technology with my car he always told me to come by that he would make time for me. Chris did a wonderful job at making sure I was 110% satisfied. More

Requested software update When I called for an appointment to complete the software update as required by corporate, the service department said I could get in immediately. Aft When I called for an appointment to complete the software update as required by corporate, the service department said I could get in immediately. After telling them I lived 45-60 minutes away they said I'd be in and out in 45 minutes. I asked what service was due and the rear differential was a little past due so they took care of it quickly. I was treated with kindness, professionalism, and expediency. I would recommend them anytime. More

Nefarious Service Center Scheduled an appointment using online website scheduler. Service adviser called and was advised of the exact service wanted and the service adviser w Scheduled an appointment using online website scheduler. Service adviser called and was advised of the exact service wanted and the service adviser was advised that a coupon for the service would be provided. When the service adviser was presented with the coupon for the service he said he knew nothing about it. Then he said the person who issued the coupon no longer worked there...but he would honor the coupon anyway (the manner and tone of voice was not pleasant). During the service, they claimed all fluids were extremely dirty to include the transmission, I declined all work except lube, oil & filter change. After the vehicle was brought home, I inspected the transmission fluid - it was a bright pink and smelled sweet - no discoloration or burnt smell. Additionally, somebody checked the air filter behind the glove box and did not correctly reattach the glove box slider, now it doesn't work properly. I only live 55 miles away so it's not worth returning. More

5 Star Service Jefferson City Honda is a good dealership and I do recommend them when asked. However; your Customer Service is the best! Broc Tellman goes above an Jefferson City Honda is a good dealership and I do recommend them when asked. However; your Customer Service is the best! Broc Tellman goes above and beyond in his job as Service Advisor. I could go anywhere to get my Civic worked on, but thanks to your service team-I never will. Broc and the other service advisor are the best. More

fantastic sales associate Took extra care to make sure my needs were addressed and met. Tracy answered all my questions and took time to talk with me about future needs I may Took extra care to make sure my needs were addressed and met. Tracy answered all my questions and took time to talk with me about future needs I may have in caring for my newly purchased vehicle. More

Excellent service Love their service department. They are honest, efficient, conscientious. I highly recommend them for maintenance of anyone's car. I would not take m Love their service department. They are honest, efficient, conscientious. I highly recommend them for maintenance of anyone's car. I would not take my car anywhere else for service. More

Great shopping experience! 1. Well prepared before my coming into the store. Called me when I showed up. Car pulled out in front of the door outside with my name on the VIP ta 1. Well prepared before my coming into the store. Called me when I showed up. Car pulled out in front of the door outside with my name on the VIP tag. My name was showed on the Screen; 2. Helped me and fixed my car insurance; 3. Detailed user instructions explaination of the car; 4. John's worm welcome and friendly hospitality. And always has solutions for any questions and concerns; More

RECALL Quick service on a recall problem. In and out really goes a long way when you have to drive an hour to the dealer. Great Job Thanks! Quick service on a recall problem. In and out really goes a long way when you have to drive an hour to the dealer. Great Job Thanks! More

Great service I came in for an oil change and 90000 mile check up. I was glad to see Mike back in the lineup at the service department. He has always been helpful a I came in for an oil change and 90000 mile check up. I was glad to see Mike back in the lineup at the service department. He has always been helpful and explains things well. I appreciate working with him. More