Honda of Jefferson City

Friendly, welcoming and polite Very friendly and professional and knowledgeable of the vehicle. They had a very comfortable waiting area that had the convienence of smart phone for Very friendly and professional and knowledgeable of the vehicle. They had a very comfortable waiting area that had the convienence of smart phone for chargers. More

Excellent experience. Mike is very professional and helpful. Service was completed as promised and explained clearly. I will be back for my future service. Thank you ver Mike is very professional and helpful. Service was completed as promised and explained clearly. I will be back for my future service. Thank you very much. More

Very efficient and nice staff I had a very good experience with Jeffcity Honda staff. We communicated through the emails and phone calls, as I am not living in Jefferson. Amy is al I had a very good experience with Jeffcity Honda staff. We communicated through the emails and phone calls, as I am not living in Jefferson. Amy is always nice and helpful, the most important thing is she really cares about my concerns!! More

A very painless experience! I never purchased a new car. The salesperson was very helpful, explained what I needed to know, and got me through the entire purchase process in rec I never purchased a new car. The salesperson was very helpful, explained what I needed to know, and got me through the entire purchase process in record time. Thank you. More

Up front and accommodating My car was due for the 100K mile service, which is very pricey. They were willing to break it up into two visits to make it more affordable. Then it e My car was due for the 100K mile service, which is very pricey. They were willing to break it up into two visits to make it more affordable. Then it ended up being less than originally quoted! More

Service Workmanship is very good and staff r helpful. Waited while work was done which included checking the under carriage to insure no damage was done as Workmanship is very good and staff r helpful. Waited while work was done which included checking the under carriage to insure no damage was done as a result of hitting an unmarked divot in the road. Took much longer than expected 2 1/2 hrs. Would have made other arrangements rather than waitinfo More

Factory Recall Kent was great to work with. Got a loaner car while mine was being worked on. Had the work done in a day. All around good experience. Kent was great to work with. Got a loaner car while mine was being worked on. Had the work done in a day. All around good experience. More

Bought a new car I found my salesman to be very helpful. He answered all my questions and whenever I couldn't figure out some of the technology with my car he always t I found my salesman to be very helpful. He answered all my questions and whenever I couldn't figure out some of the technology with my car he always told me to come by that he would make time for me. Chris did a wonderful job at making sure I was 110% satisfied. More

Requested software update When I called for an appointment to complete the software update as required by corporate, the service department said I could get in immediately. Aft When I called for an appointment to complete the software update as required by corporate, the service department said I could get in immediately. After telling them I lived 45-60 minutes away they said I'd be in and out in 45 minutes. I asked what service was due and the rear differential was a little past due so they took care of it quickly. I was treated with kindness, professionalism, and expediency. I would recommend them anytime. More

Nefarious Service Center Scheduled an appointment using online website scheduler. Service adviser called and was advised of the exact service wanted and the service adviser w Scheduled an appointment using online website scheduler. Service adviser called and was advised of the exact service wanted and the service adviser was advised that a coupon for the service would be provided. When the service adviser was presented with the coupon for the service he said he knew nothing about it. Then he said the person who issued the coupon no longer worked there...but he would honor the coupon anyway (the manner and tone of voice was not pleasant). During the service, they claimed all fluids were extremely dirty to include the transmission, I declined all work except lube, oil & filter change. After the vehicle was brought home, I inspected the transmission fluid - it was a bright pink and smelled sweet - no discoloration or burnt smell. Additionally, somebody checked the air filter behind the glove box and did not correctly reattach the glove box slider, now it doesn't work properly. I only live 55 miles away so it's not worth returning. More