Honda of Jefferson City

Great Got me right in and went over everything that needed to be explained. Was friendly and helpful. They did a good job and they have good customer servic Got me right in and went over everything that needed to be explained. Was friendly and helpful. They did a good job and they have good customer service More

Oil Change Had excellent service for an oil change always friendly and can get my SUV in on time :) Would recommend this dealership to anyone honest and fair. Had excellent service for an oil change always friendly and can get my SUV in on time :) Would recommend this dealership to anyone honest and fair. More

Friendly and helpful Ken was very helpful with completing my passenger side airbag recall and getting my oil changed.. The shuttle service to and from work also made the Ken was very helpful with completing my passenger side airbag recall and getting my oil changed.. The shuttle service to and from work also made the experience less stressful. More

An Enjoyable Experience An enjoyable experience at any new car dealership is considered rare and would make for a great Hollywood comedy, yet I have to say that dealing with An enjoyable experience at any new car dealership is considered rare and would make for a great Hollywood comedy, yet I have to say that dealing with Honda of Jefferson City was not only enjoyable, it was downright FUN. My wife and I were treated with the utmost courtesy and professionalism that we wound up buying BOTH a new CRV and a new Accord (which we love by the way). Our questions were answered; we were not pressured, and we met most of the staff. It is easy to understand the success this dealership has achieved and why they will enjoy much repeat business. A great day; a great experience. Not a waste of time or energy. I guess we will do it again a few years from now. If you stop by, relax, keep an open mind and ENJOY! More

Outstanding Service Department A dealer service department that is friendly, courteous and professional is a rarity these days. This HONDA dealership has it all. From the time Bro A dealer service department that is friendly, courteous and professional is a rarity these days. This HONDA dealership has it all. From the time Broc helped me to schedule a factory recall (minor), to his handling the actual process was exceptional. Kudos to the entire crew, but most especially to Broc, who made us feel that our business was appreciated. More

Outstanding I walked in to setup an appointment and was told they had an open Bay and took me right in and did my update and oil change with tire rotation I walked in to setup an appointment and was told they had an open Bay and took me right in and did my update and oil change with tire rotation More

Second to None Kent is always spot on when it comes to advising his customers. When it comes to service for my CRV, Honda of Jefferson City is the only place. Kent is always spot on when it comes to advising his customers. When it comes to service for my CRV, Honda of Jefferson City is the only place. More

Great Service! Everyone there takes good care of their customers and makes the whole car buying process very easy. I highly recommend going to the Jefferson City Hon Everyone there takes good care of their customers and makes the whole car buying process very easy. I highly recommend going to the Jefferson City Honda dealership. More

Service Techs are not properly trained (supervised) I took my daughter's 1998 Honda Civic in for service on the engine and transmission. Everything went well until I got home and popped the hood to chec I took my daughter's 1998 Honda Civic in for service on the engine and transmission. Everything went well until I got home and popped the hood to check that everything was done to standard. That is when I noticed antifreeze spilled on top of the radiator, or what appeared to be antifreeze. Then I noticed that the reservoir for the radiator was filled all the way to the top which is way above the full line, so I opened the lid of the reservoir and noticed that the liquid was blue, which is normal for Honda vehicles with extended life antifreeze, but the consistency was definitely not antifreeze. The radiator reservoir was filled with washer fluid and when it was filled, a little bit of washer fluid was spilled on top of the radiator which appeared to be antifreeze. I can understand someone making this mistake who is untrained, but from a certified Honda service tech, it's unacceptable. This was simply a tech that didn't take the time to pay attention to what he was doing and saw blue and thought washer fluid and without thinking, filled it to the top. I will take my money and business elsewhere. More

Yin and Yang The dealership knew I was serious about buying a car, as I had driven close to 3 hours to the dealership, which was offering MUCH better pricing than The dealership knew I was serious about buying a car, as I had driven close to 3 hours to the dealership, which was offering MUCH better pricing than the local alternative. Roger, my salesperson, was very pleasant and placed no pressure on me to hurry up or stop calling my wife as I came to a final decision. It was a really good, 5-star experience until after I had committed to buying the car. After waiting what seemed like forever to meet with the finance workers, the hard sell of the extended warranty (or "service contract") began. I ultimately did not purchase the extended warranty, but after speaking with multiple people and getting an almost hostile reaction to my decision to skip the expensive warranty, I was exhausted and just wanted to go home. I understand that it is frustrating to the finance department for someone to come close to buying a warranty but ultimately skip it, especially given the low margins on new car purchases, but I still feel that the pressure to get the warranty was excessive. All that said, I would buy another car there because I got a good price on the car with a minimum of haggling--and that's the real bottom line for me. More