Honda of Jefferson City

Above and beyond They were very attentive and helpful. I was in and out of there quickly, there is a nice place to wait or the courtesy van could have taken me where I They were very attentive and helpful. I was in and out of there quickly, there is a nice place to wait or the courtesy van could have taken me where I needed to go. More

Ok service ok salesman was helpful was very busy but explained any concerns we had nice vehicle and took care of all our issues we will call on Chad again ok salesman was helpful was very busy but explained any concerns we had nice vehicle and took care of all our issues we will call on Chad again More

Great experience Everyone hears about how awful it is to take your car to the service center at a dealership; the price is too high, you wait for ever, they rip you of Everyone hears about how awful it is to take your car to the service center at a dealership; the price is too high, you wait for ever, they rip you off, etc. That has never been my experience with this dealership. We have always been treated well, the wait time is within acceptable parameters and I never feel like I've been "gouged" for the work that's been done. We love our Honda and will definitely come back to this dealership when we decide to get a new car, partly because the service department is a pleasure to work with. More

New car purchase Started with inline which drew us to chime and test drive a CRV. Met Chad and he impressed us with his knowledge of the CRV from the engine and moto Started with inline which drew us to chime and test drive a CRV. Met Chad and he impressed us with his knowledge of the CRV from the engine and motor mounts to the tailgate and everything in between!! Very thorough and polite yoing man! Would recommend him to all who want someone who cares and gives you honest opinions. More

Awesome experience Miguel Guevara was super helpful and friendly in assisting with purchasing a new vehicle. Very nice staff and very helpful as well. Very happy custo Miguel Guevara was super helpful and friendly in assisting with purchasing a new vehicle. Very nice staff and very helpful as well. Very happy customer will be back! More

Reasonable people, no high pressure Overall good experience. Everybody was nice. I would have liked the overall experience to be faster. Way better than other dealerships though. Daniel Overall good experience. Everybody was nice. I would have liked the overall experience to be faster. Way better than other dealerships though. Danielle Kilgore was awesome to work with. More

Replacement of a tire As always Mike Soukup did a great job! Very professional. Keith Hanson was very helpful as well. The service from this dealership is consistent wit As always Mike Soukup did a great job! Very professional. Keith Hanson was very helpful as well. The service from this dealership is consistent with the outstanding quality of the Honda brand. More

Bad Recall Experience Called the service center to schedule to get my 2 recalls taken care of on the pilot. Says he has to order the parts (airbags), ok great. They call me Called the service center to schedule to get my 2 recalls taken care of on the pilot. Says he has to order the parts (airbags), ok great. They call me back a few days later saying the parts are in and I schedule an appointment. All great so far. I show up at my appt time to drop the car off. Recall paperwork in the mail said one side would take 30 mins and the other side would take 48 mins. Service advisor says it'll be 3 hours. They drop me off at the mall, great service, for what it's worth. Service advisor calls me 1 hour later to say they completed the complementary inspection and it needs brake pads....xxx. I'm there for a recall not an excuse for you to find more work to be done. So 1 hour of my time was wasted, he calls back about 45 mins later and says they got the driver side done but the passenger side parts were not ordered/misplaced and I'll have to come back another day to get that done. I told them that since I live 60 miles away that was fine but they'd be paying for my gas the next time, at the least. Once again I am disappointed with a local service center/shop. Probably why I do all the work I can myself, at least then I know it's done right. More

Always good in prior year transactions but not this time. We are very disappointed with our latest experience. Follow up by the staff has been terrible. We have made several calls to request information and We are very disappointed with our latest experience. Follow up by the staff has been terrible. We have made several calls to request information and nothing comes. Yesterday we got a letter about our2011 CRV which we have not had for several years. When we called the number as suggested in the notice we were sold a long term maintenance contract (which we do not want). It was very expensive and we did not get a return on our previous contract. More

Oil Change, TIre Rotation and Recall fix I gave a five, BUT, I gave service technicians a new e-mail address-but not updated and wrong cell phone is still listed. Please update my records as I gave a five, BUT, I gave service technicians a new e-mail address-but not updated and wrong cell phone is still listed. Please update my records as I provided. The technician took my cell phone number to call when Pilot was ready, but again, they called wrong cell phone # (my husband's) even though I had given them my correct cell phone number to call. When I called in to schedule the oil change, they had a difficult time finding my vehicle, even though I bought the vehicle from you and already had the oil changed. The record was listed as Germaine Harry. Harry is my husbands name, Our last name is Renn. Records updating could use some work. Thank You. Other than that - I Love My Pilot!!! More