Honda of Jefferson City

They take good care of me! My AC wasn't as cool as it should be and my power outlet stopped working. They fixed them both and everything works fine now. My AC wasn't as cool as it should be and my power outlet stopped working. They fixed them both and everything works fine now. More

1st oil change With very late notice, I was able to get an appointment that worked into my schedule. The service was done while waiting. I was very pleased. With very late notice, I was able to get an appointment that worked into my schedule. The service was done while waiting. I was very pleased. More

Wonderful Experience This was my first time leasing a car with Honda of Jefferson City. Everyone was so helpful and I was very satisfied with the service. From the beginni This was my first time leasing a car with Honda of Jefferson City. Everyone was so helpful and I was very satisfied with the service. From the beginning Kody was great with showing me my options and answering all my questions. They made the process painless. I love my new car andI look forward to working with them again. More

I left this dealership with mixed feelings . Let me say first of all my car buying experience was great, I like the car I bought and I am pleased with the price I paid, also the people I dealt wi Let me say first of all my car buying experience was great, I like the car I bought and I am pleased with the price I paid, also the people I dealt with were friendly, and helpful the only bad experience I had was what i was offered for my car I had said before that I would not trade my car in but sell it myself is because the dealer wont give you a fair price. The reason I did allow my car to be stolen was I was so far from home and my wife has Cataracts in both eyes and I didnt want her driveing that far. I am sick and tired of people telling me that Honda cars have the best resale value of all cars thats a lie from xxxx the dealers car is like gold but my car is worth nothing, I will never trade a car in again never. my car was one owner garage kept all services performed. I checked with Kelly blue book and Edmonds as to what it was worth on trade in both said 9 to 10 thousand depending on condition. I was offered 8000. so what could have been a good experience turned out to be not so much. I have traded in my last car I will burn it before I allow another dealer steal it outright... More

Amazing! Dylan Carr was so helpful. He showed me cool features, was super nice and really worked with me to find a car I could afford! Dylan Carr was so helpful. He showed me cool features, was super nice and really worked with me to find a car I could afford! More

Great experience with James / Jacob and team I had to drive down 100 miles from St. Louis , the team is friendly and made experience worthwhile . Will love to come here again. Thankyou I had to drive down 100 miles from St. Louis , the team is friendly and made experience worthwhile . Will love to come here again. Thankyou More

Fantastic Service From the beginning Josh and Jacob were super! I would not hesitate to refer family and friends to Jeff City Honda! Great car, great service, great From the beginning Josh and Jacob were super! I would not hesitate to refer family and friends to Jeff City Honda! Great car, great service, great dealership! More

VIP SERVICE Brian is the service center was amazing. We took our car in to get the first oil change and he took it upon himself to do a few other things such as t Brian is the service center was amazing. We took our car in to get the first oil change and he took it upon himself to do a few other things such as tire rotation that was included in our VIP Service package. More

Service was OK but customer service wasn't good I had to change my oil pan gasket for my 2005 Honda Odyssey as recommended by the honda of jefferson city back in January 2016. Was given an estimate I had to change my oil pan gasket for my 2005 Honda Odyssey as recommended by the honda of jefferson city back in January 2016. Was given an estimate of approx $191 by then. Since there was a Service Special (manager's birthday) going on until May 31, 2016, I spoke to Keith Hanson for any discount for which he agreed to give me a 10% discount and provided with a final amount of approx $181-184 including tax. One of my friend provided me with a 15% discount coupon. I took my car and asked if they will apply that 15% coupon. Service desk professional Kent Hager explicitly denied saying if he's going to apply the coupon, he will then charge me with the full amount of $290 and then subtract the discount. That coupon was not valid on my car as it was only valid for my friends car which was explained to me by another Service professional Brian Towne. I do understand that it was my mistake for the wrong coupon. But I raised a question as to how come the full price is going to be $290 (as mentioned by Kent Hager) when they did mention earlier that the full price was $191 (before 10% discount) and its been confirmed by the Manager Keith Hanson. I showed them the receipt from January 2016 which shows the estimated charge for oil pan gasket change to be $191 and not $290 as mentioned by Kent Hager. Nevertheless, Brian Towne tried to pacify things and told me that I will be charged based on what I was told over the phone by Keith Hanson (Manager). But Kent Hager didn't even have an apologetic attitude for misleading me with the wrong price of $290 in place of $191. For all this time, he didn't even have an eye-to-eye contact with me. I was really pissed off and wanted to file a complain against this rude customer service behavior and misleading customer by providing me with wrong charges just because I produced my friend's discounted coupon of 15%. Secondly, I called Honda of Columbia, MO and asked them for an estimate for oil pan gasket change and they told me its will be approx $200 with tax. This made me even more sure about the wrong charges Kent Hager wanted to put on for the service. Moreover, there wasn't any multi-point inspection done on my van after the oil pan gasket was changed. Please take necessary action so that this kind of rude, unfriendly and ripping-off behavior against any customer not get repeat. More

Quick Service Had my vehicle inspected. Brian came and let me know that everything looked good and that they would be done very shortly. I was in and out in about Had my vehicle inspected. Brian came and let me know that everything looked good and that they would be done very shortly. I was in and out in about 15 minutes. More