Honda of Jefferson City
Jefferson City, MO
Filter Reviews by Keyword
By Type
Showing 3,715 reviews
Reasonable price I have used the service department for 7 years. My only complaint this time was communication before and during the time my car was in the shop. It us I have used the service department for 7 years. My only complaint this time was communication before and during the time my car was in the shop. It used to be when I called to talk to someone I was able to talk directly with someone in the service dept. This time there was someone who had no knowledge of cars, of my long service record at Honda and was only interested in making the appt. I used to talk to someone who knew cars and was able to answer my questions intelligently. My other complaint this time was after my car was in the shop I had to call to find out what was going on. One of the times the person said we will call you back as soon as we have an estimate and are sure of the problem. It was several hours later and I hadn't heard anything. I finally called them and they had forgotten to call me. We finally went to the shop because we never heard from them. When we went they had already diagnosed the problem but just hadn't informed us. More
I had prompt service I was having battery trouble so I stopped into the service department to see if they could be of assistance or make me an appointment. The service pe I was having battery trouble so I stopped into the service department to see if they could be of assistance or make me an appointment. The service personnel was very courteous and promptly took my car in the shop and found the problem, fixed it and I was on my way again. Thank you. More
The team I would choose I scheduled my Honda for regular maintenance and ended up coming out ahead as I thought it would cost me more than what it did. Two weeks later, my br I scheduled my Honda for regular maintenance and ended up coming out ahead as I thought it would cost me more than what it did. Two weeks later, my brakes started not working correctly. When I called they were to close in 30 minutes. I could not leave my car overnight as that is my only form of transportation and without full coverage insurance, there is no rental car option. They got me in and out, explained everything in detail of what went wrong, and didn't hit me with a bill that killed. Thank you to the wonderful service team who stayed after their shift to help me. You were professional, polite, efficient and straight forward. I am so glad to be working with you. You are the team I choose! More
Very good 100% On time and gave recommendations without being pushy! Friendly and considerate. I would highly recommend Honda to service your vehicle. Waiting area n On time and gave recommendations without being pushy! Friendly and considerate. I would highly recommend Honda to service your vehicle. Waiting area nice with Television. More
good service professional service,Quick and fast..I have many Honda car..Always go Honda for Maintence replace my tires or new battery thank you for good service professional service,Quick and fast..I have many Honda car..Always go Honda for Maintence replace my tires or new battery thank you for good service.. More
Honda Service I had an appointment and Brian Towne waited on me right when I arrived. He was very friendly and explained everything. The technician Corey Thompson c I had an appointment and Brian Towne waited on me right when I arrived. He was very friendly and explained everything. The technician Corey Thompson completed the service quickly making it a short wait time for me. I would recommend Honda of Jefferson City vehicle service to my friends and family. More
Awesome Everything was great . Really good customer service everyone was very nice and they have a great waiting room really cool people to be around thank yo Everything was great . Really good customer service everyone was very nice and they have a great waiting room really cool people to be around thank you More
Pleased with my honda I'm pleased with my honda because my salesman was so courteous and knowledgeable about every vehicle I test drove. He took the time to explain any q I'm pleased with my honda because my salesman was so courteous and knowledgeable about every vehicle I test drove. He took the time to explain any questions that I didn't quite understand and made my experience with Hond so enjoyable. I would recommend him to any one looking for a Honda. More
Great Service Friendliness of staff was great. Great customer service. Wold recommend to all. Called on a Monday for an appointment and was able to get in on that Friendliness of staff was great. Great customer service. Wold recommend to all. Called on a Monday for an appointment and was able to get in on that afternoon. Thanks. More
Very professional I came to a scheduled appointment for an oil change. I was promptly greeted and everyone was very professional and efficient. I appreciated the wi-fi I came to a scheduled appointment for an oil change. I was promptly greeted and everyone was very professional and efficient. I appreciated the wi-fi while waiting and they got me out in a timely manner. More




