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Honda of Jefferson City
Jefferson City, MO
3,715 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,715 reviews
January 18, 2016
Starter or battery service. The reason for my rating is that I believe the wait was a little long and the price for the batter was a little higher than I would have expected for The reason for my rating is that I believe the wait was a little long and the price for the batter was a little higher than I would have expected for a 3 year batter. Also, I believe the reason for the wait was that I made the appointment the day before due to the vehicle hard starting and Kent had to work me in. So I feel the wait was my fault not the dealerships. More
by Steve Konuch
Verified CustomerEmployees Worked With
Kent Hager
January 18, 2016
Good service Honda provided me very good service for my crv Honda. They were honest and professional with me. It took them 30 mints to finish changing the oil and Honda provided me very good service for my crv Honda. They were honest and professional with me. It took them 30 mints to finish changing the oil and filter for my car and check everything else needed for next services. More
by AABDUL.MO
Employees Worked With
Brain
January 18, 2016
Crosstour Checkup Very timely and courteous service. My car was ready quickly and everything done to the car was explained to me. The price was better than I expected. Very timely and courteous service. My car was ready quickly and everything done to the car was explained to me. The price was better than I expected. More
by RVP
Employees Worked With
Brock Tellman
January 15, 2016
Great service in a timely fashion. My service visit was perfect from the time I drove in till the time I drove out.. Brian Towne greeted me, entered my info, got my service started, inf My service visit was perfect from the time I drove in till the time I drove out.. Brian Towne greeted me, entered my info, got my service started, informed me of recommendations, kept me informed, and checked me out professionally and courteously. More
by JSCHWEER98
Employees Worked With
Brian Towne
January 14, 2016
Excellent Went in for an oil change, got in and out quickly. The staff was helpful and courteous and took time to answer all my questions. Went in for an oil change, got in and out quickly. The staff was helpful and courteous and took time to answer all my questions. More
by JILL.I.KLINE
Employees Worked With
James A Baune
January 12, 2016
Straightforward, helpful service department They have repeatedly been honest, understandable, and dependable for us. Mr. Towne in the service department has been great to work with. Would hig They have repeatedly been honest, understandable, and dependable for us. Mr. Towne in the service department has been great to work with. Would highly recommend. More
by Odyssey owner
Employees Worked With
Mr. Towne
January 12, 2016
Honda Service Broc was such a pleasure to deal with. And the service department had my car done within a timely manner. Thank you so much for your wonderful service Broc was such a pleasure to deal with. And the service department had my car done within a timely manner. Thank you so much for your wonderful service Honda! More
by JENNIFER.SHANE
Employees Worked With
Broc
January 12, 2016
Good personal service I really appreciate that they informed me of what my vehicle needed but were not pushy! Kent offered to get me some price quotes, and was not insisten I really appreciate that they informed me of what my vehicle needed but were not pushy! Kent offered to get me some price quotes, and was not insistent that I purchase new tires that day! More
by ANIYA1AMI
Employees Worked With
Kent Hager
January 11, 2016
Good Work The service advisor was considerate and kept me updated with time estimates. I would recommend this dealership to other customers and I will return fo The service advisor was considerate and kept me updated with time estimates. I would recommend this dealership to other customers and I will return for my next oil change. More
by KNAUFLAURIE
Employees Worked With
Brian (?)
January 09, 2016
Fear tactics and deceptive selling Brought our Honda in for requested service. Received a call reporting my brakes only had 3mm left. I said thanks I'll consider it, then was told it wo Brought our Honda in for requested service. Received a call reporting my brakes only had 3mm left. I said thanks I'll consider it, then was told it would be down to 2mm in 1000 miles and it would be a safety concern. Then when I picked it up I was told that the brakes were metal on metal and unsafe and was told to "sign here" sternly. I guess the last 3mm must have worn off as it sat in the service department? Oddly the brakes were 6 mm when new, and have not worn at a rate of 1mm per thousand miles (considering I've had them WELL over 6000 miles) nor would they be "unsafe" at 2mm. In fact they will pass MVI at considerably less than 2mm. I probably should also mention that upper management should be reviewing sales tactics because the opening began with telling me I need a power steering flush, brake fluid flush, and brakes. Then without taking a breath (phone conversation) the salesman suggested the brakes as the fluids were not important. Really? Why mention them then? Is it because you are supposed to push them but have no confidence in the sale so you immediately back off and try for the lesser sale? Result, you shot yourself in the foot and decimated your own integrity by suggesting a repair, then stating it's not important...shouldn't that be MY decision to make? I am very impressed (in a bad way). More
by Ideal demographic potential customer
Employees Worked With
James A Baune
