Honda of Jefferson City

Difficult diagnosis with 2008 Odyssey The problem with my Odyssey was extremely difficult to diagnose yet the service manager was persistent in pursing the matter and keeping me informed. The problem with my Odyssey was extremely difficult to diagnose yet the service manager was persistent in pursing the matter and keeping me informed. He went beyond the call of duty during this month long process getting Honda corporate involved and working toward a solution. In the end of what could have been a nightmare I feel like I was working with a person who understood my situation, was looking out for my needs and genuinely cared. I left feeling like I had been fairly treated. I have had many unsatisfactory experiences in my lifetime dealing with service departments at dealerships and I must say this experience has went a long way in restoring my confidence. More

Just a oil change Got me right in for my scheduled time, no wait. They were done very quickly. Took time to go over everything done on the car. Got me right in for my scheduled time, no wait. They were done very quickly. Took time to go over everything done on the car. More

Prompt, Friendly Service Bryan took very good care of me and got the job done promptly. Thanks. He took care of my problem personally even though it was a busy morning at th Bryan took very good care of me and got the job done promptly. Thanks. He took care of my problem personally even though it was a busy morning at the shop and was very cordial.. More

Heater problem Had a problem with heater on our 2012 CRV and we were told that it was a problem that they had seen before and it was corrected in about 1.5 hrs. Had a problem with heater on our 2012 CRV and we were told that it was a problem that they had seen before and it was corrected in about 1.5 hrs. More

Great experience!! The staff was very easy to talk with and no high pressure was made at anytime to make a deal which was refreshing. The Jordan Vernon who was the sale The staff was very easy to talk with and no high pressure was made at anytime to make a deal which was refreshing. The Jordan Vernon who was the sales person who explained the features of the vehicle initially was very informative and his knowledge of vehicle was very good. He was very patience as he explained several vehicles to me. More

Service I made a appointment earlier in the week. When I arrived they were ready to take my car in for service and I was back on the road within 30 minutes. T I made a appointment earlier in the week. When I arrived they were ready to take my car in for service and I was back on the road within 30 minutes. That is awesome! More

Great Experience Did not have any waiting time to check in. Staff was courteous and informative regarding the maintenance required. The wait time for the service was w Did not have any waiting time to check in. Staff was courteous and informative regarding the maintenance required. The wait time for the service was was expected. More

Service Department The service department was friendly and helpful and went out of their way to make sure that I had a great experience while our van was being repaired. The service department was friendly and helpful and went out of their way to make sure that I had a great experience while our van was being repaired. We were treated well and the service was done with very thorough care. The communication was great and every thing was done in a very quick time period. I would recommend both the sales and service department as we have had great experiences with both. Thanks to Brian Towne also as he was our contact for the service and provided excellent service. More

Recall Notice I received a recall notice in the mail. I went in to talk with the service department and they set me up with a time to get this taken care of that f I received a recall notice in the mail. I went in to talk with the service department and they set me up with a time to get this taken care of that fit my schedule. I also asked them to service the car at the same time. Kent suggested that I buy a new front tire because it was showing wear. I asked them how soon I needed this done. He said before the first snow, so I decided to wait. They rotated my front tires to the back to give me more time to wait to get the new tire. Kent was very caring and accommodating without being pushy. Thank you. More