Honda of Jefferson City
Jefferson City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Oil change I came for my oil changed and I was very impressed with their customer's service. The service advisor went beyond customer service where he walk with I came for my oil changed and I was very impressed with their customer's service. The service advisor went beyond customer service where he walk with me to my car and to see if I was satisfied and have any more questions. He also took his time to explain what my car will need before my next visit. So thats what I meant by exceptiona service. More
Purchase of 2015 CRV Cassidy and her team provided great service during my recent purchase and previous purchases. I am a repeat cutomer and drive about 100 miles to the d Cassidy and her team provided great service during my recent purchase and previous purchases. I am a repeat cutomer and drive about 100 miles to the dealership when there are two Honda dealers within 10 miles of my residence. More
Very Forgetful I was having my oil changed and they lost my keys, forgot to put the sticker in my window indicating when my next oil change was due and I had to go b I was having my oil changed and they lost my keys, forgot to put the sticker in my window indicating when my next oil change was due and I had to go back the next day because of a noise my vehicle was making. I found out the noise was due to something under the hood not being hooked back up correctly. It makes me wonder if they even did the work that they charged me for. My customer service rep was very apologetic and courteous. I don't know whose responsibility it was to make sure the work was done on my vehicle correctly. More
Homda Pilot James Lynch is very easy to work with. I normally despise buyimg cars and negotiating on price. He made it simple and hassle free. Top Salesperson i James Lynch is very easy to work with. I normally despise buyimg cars and negotiating on price. He made it simple and hassle free. Top Salesperson in any Dealerahip I've ever experienced. More
Happy to see a new face in the service department and good Good attitude and not pushing other fixes on me for once. Quick service too.looked like new person in charge of service dept. Much better. Did mainten Good attitude and not pushing other fixes on me for once. Quick service too.looked like new person in charge of service dept. Much better. Did maintenance on my car and was not so pushy about changing fluids and other things. The past manager in the service dept had a bad attitude. More
Recent purchase of a used Honda Accord I recently purchased a used Honda Accord with no service records. My service tech, Broc Tellman, was able to determine there had been some recalls on I recently purchased a used Honda Accord with no service records. My service tech, Broc Tellman, was able to determine there had been some recalls on the car and some service had been performed on the transmission. With the general inspection came some items that need additional attention. This car is for my granddaughter who is living a few hours away. It is much better to deal with issues I can plan for than have her car break down that far away. More
Honda Accord Service 8/1/2015 Great service and communication..........as usual. Brian in Honda service kept me informed to status of service during the visit and upcoming service Great service and communication..........as usual. Brian in Honda service kept me informed to status of service during the visit and upcoming service that I needed to keep on my radar. All staff were very friendly during the visit. Scott Andrews More
Great Service Brian went over my Odyssey when I arrived. While verifying what was set for the appointment he noticed that I had bought my tires at Honda and as such Brian went over my Odyssey when I arrived. While verifying what was set for the appointment he noticed that I had bought my tires at Honda and as such the tire rotation would be free which saved me about $20. Every dollar counts, so thanks!!! More
No Appt, repairs handled quickly I had engine issues while working in town. Had no choice but to limp in to Honda of Jefferson City. With no appointment Keith got my car into servi I had engine issues while working in town. Had no choice but to limp in to Honda of Jefferson City. With no appointment Keith got my car into service where it was diagnosed and repaired quickly. More
Unmeasurable This appears to be a classic five point rating scale....however, without "values" attached to each star. How is one to know the difference between ea This appears to be a classic five point rating scale....however, without "values" attached to each star. How is one to know the difference between each star? I cannot accurately rate the service because these "stars" aren't measurable. If 5 means everything was absolutely perfect: no human could achieve such! Now, I see I'm being "FORCED" to select a number of stars. Since this isn't measurable and I certainly don't want staff measured/punished for something not defined. I'll pretend God serviced my vehicle. I blinked my eyes and my Honda was serviced in 5 minutes at a price NO other center can offer...$1.00. I've been coming to Jefferson City Honda since it was Lee Thornton........please tell me how this survey assesses ANYTHING? If so, what and how did you arrive at such from the ambiguity of this "assessment". In conclusion, this is probably another survey where comments are never seen by the actual dealership visited. Maybe, a summarization of "similar" results is sent to Corporate office which resides in the clouds with their $100,000.00k + salaries.....and God forbid; employees evaluated by this....THIS! One other question.....why on the day I visited such a "smart" dealership men were patching the concrete pavement with asphalt? I'm certain I don't understand the complete rationale....however, It will never stay! More