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Honda of Jefferson City
Jefferson City, MO
3,716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,716 reviews
August 01, 2015
Unmeasurable This appears to be a classic five point rating scale....however, without "values" attached to each star. How is one to know the difference between ea This appears to be a classic five point rating scale....however, without "values" attached to each star. How is one to know the difference between each star? I cannot accurately rate the service because these "stars" aren't measurable. If 5 means everything was absolutely perfect: no human could achieve such! Now, I see I'm being "FORCED" to select a number of stars. Since this isn't measurable and I certainly don't want staff measured/punished for something not defined. I'll pretend God serviced my vehicle. I blinked my eyes and my Honda was serviced in 5 minutes at a price NO other center can offer...$1.00. I've been coming to Jefferson City Honda since it was Lee Thornton........please tell me how this survey assesses ANYTHING? If so, what and how did you arrive at such from the ambiguity of this "assessment". In conclusion, this is probably another survey where comments are never seen by the actual dealership visited. Maybe, a summarization of "similar" results is sent to Corporate office which resides in the clouds with their $100,000.00k + salaries.....and God forbid; employees evaluated by this....THIS! One other question.....why on the day I visited such a "smart" dealership men were patching the concrete pavement with asphalt? I'm certain I don't understand the complete rationale....however, It will never stay! More
by SCUBADOG222
Verified CustomerEmployees Worked With
Sorry, I don't remember
July 31, 2015
Very Accommodating Thank you so much for the shuttle service to and from work. Being new to town, I didn't know how I was going to get to work from the dealership. The s Thank you so much for the shuttle service to and from work. Being new to town, I didn't know how I was going to get to work from the dealership. The shuttle was offered before I even had to worry about it. Bob, our driver, was competent and reliable. Thank you Kent for your care of me and my vehicle. Excellent service! More
by DJAMESON
Employees Worked With
Kent Hager
July 31, 2015
Supper Customer service I have been taking my 2005 CRV here scene i bought it in 2006. I feel they have ALWAYS been honest with me and have taken good care of my car. All of I have been taking my 2005 CRV here scene i bought it in 2006. I feel they have ALWAYS been honest with me and have taken good care of my car. All of the staff is super friendly and i enjoy visiting with the ones i have known over the years when i go in for service. I feel safer driving my car knowing that it is taken care of by a company you can trust. I don't know how they do it but so far they have gotten my car done in a timely manner. Also like the free coffee. More
by TINAADAM
Employees Worked With
So sorry i can't remember names. I spoke with at least 4 people while i was there. All great people.
July 31, 2015
Super Customer Service No matter the need, the service reps at Jefferson City Honda are always courteous and friendly. They go out of their way to be helpful. I would not h No matter the need, the service reps at Jefferson City Honda are always courteous and friendly. They go out of their way to be helpful. I would not hesitate to recommend JC Honda to anyone in need of automotive service. More
by CAGREENO46
Employees Worked With
Kent Hager
July 30, 2015
A great car at a reasonable price Our sales rep Cody, did a great job explaining the outstanding features of the Honda CR-V. It beats our old Equinox hands down with respect to power a Our sales rep Cody, did a great job explaining the outstanding features of the Honda CR-V. It beats our old Equinox hands down with respect to power and gas mileage. All-in-all it was friendly way to buy a car. No long term haggling or high pressure. More
by BILL
Employees Worked With
Cody Holtkamp
July 30, 2015
Honda oil change and inspection Service Center was effecient and courteous. Gives me peace of mind in knowing that people at Honda make sure that the vehicle we drive is functioning Service Center was effecient and courteous. Gives me peace of mind in knowing that people at Honda make sure that the vehicle we drive is functioning properly. More
by TDRICH8
Employees Worked With
Brian in service center
July 28, 2015
Air bag replacement Brian took care of the needs of my Honda which only has to have one more air bag replaced which will be done as soon as possible. The job was well do Brian took care of the needs of my Honda which only has to have one more air bag replaced which will be done as soon as possible. The job was well done and it was applesauce to work with Brian. More
by CANDYKEMPF
Employees Worked With
Brian Towne
July 28, 2015
Kent hager Kent was very helpful and knowledgeable. He even pointed out coupons in the book i had purchased from honda when i bought the car that had previously Kent was very helpful and knowledgeable. He even pointed out coupons in the book i had purchased from honda when i bought the car that had previously been missed. He had a positive attitude and was willing and able to answer all my questions. More
by MJDAVID.ISU
Employees Worked With
Kent Hager
July 28, 2015
Fast, friendly service I drive over an hour to get my car serviced here for every scheduled maintenance - it's always worth it! No matter who greets me, they're always polit I drive over an hour to get my car serviced here for every scheduled maintenance - it's always worth it! No matter who greets me, they're always polite and friendly, and once I explain that I have to wait, the service is always very fast! Things are explained to me so that I can understand them, the prices are reasonable, and I love driving away knowing that my vehicle is in top condition. I can't even imagine going any place else! More
by AEALEX75
July 27, 2015
2013 honda fit oil change Everything great and must compliment the service technician and communication about my car. The wait in the customer lounge was great and shorter than Everything great and must compliment the service technician and communication about my car. The wait in the customer lounge was great and shorter than stated which is always a good thing. More
by moconartist
