Honda of Jefferson City

Not very happy at all. We feel ripped off, and that is after waiting over 3 hours. We called and asked if they had time to look at our pilot the same day and they could. We had a slow tire leak, our re after waiting over 3 hours. We called and asked if they had time to look at our pilot the same day and they could. We had a slow tire leak, our rear ac blower was not working and I said our dash kept saying check fuel cap. I told the service guy every thing and that my check gas cap had Just went away. He said it takes 6 key cycles after refitting the gas cap for the error to clear if everything is good and I said great. I thought well 1 less thing. The service guy never said anything about taking more than 3 hours and charged us for a evap system test. I felt that this was not necessary since the error went away and he himself said it takes 6 key cycles to clear. Then he tells us that if it keeps up, and this was only the first time we ever saw this error, to replace the gas cap. A new gas cap is $50, he charged us $80 for the evap test. We complained saying that doesn’t seem right and he said well he didn’t charge us for the 3 hours that we were there. We are very disappointed. This is our second Honda and after decades of service at Honda I am afraid we will not go back. More

I bought a car in February didn’t even have it a month and it broke down on me. So I take it back and they had it for a couple months. Just got it back last week and it’s still not fixed. It’s dying on me and it broke down on me. So I take it back and they had it for a couple months. Just got it back last week and it’s still not fixed. It’s dying on me just like it did after I first got it. I’m so unhappy and I feel I really got screwed! I’m bout to go to the attorney generals. I’m tired of this!! I haven’t had this car even 2 months in my possession. They are selling junk cars. Horrible experience!! More

Kent helped me and kept me informed, very easy to work with. The ac quit working on my curb with less than 50,000 miles, I am disappointed with that, but Kent made it easier to take. with. The ac quit working on my curb with less than 50,000 miles, I am disappointed with that, but Kent made it easier to take. More

I come to this Honda dealer for one reason, my service manager, Kent Hager. He knows the business inside and out and advises me appropriately! manager, Kent Hager. He knows the business inside and out and advises me appropriately! More

Honda of Jefferson City called and let me know I had a recall on my car, they schedule my appointment while we were on the phone. A day before the appointment they called to verify my parts where there an recall on my car, they schedule my appointment while we were on the phone. A day before the appointment they called to verify my parts where there and verified I was going to be able to make the appointment. While I was there I had my car serviced, they recommend some additional services that I went a head and okayed. Tyler keep me up to date on the progress of the work. My car was repaired and serviced as requested. Satisfied Customer! More

I will never again bring my car over there and everyone that I know I will tell them not to go there to do service. The advisor that work with me that day was disrespectful and unprofessional this person i that I know I will tell them not to go there to do service. The advisor that work with me that day was disrespectful and unprofessional this person installed a part on my car that he knew it wasn’t going to work and he did it without consulting with me first and charge me for the labor and the part I’m so angry and disappointed and frustrated that day lost 882$$ that I had to save for 2 years just to be taken away from me!!!!!!!!! More

The people are very friendly. My car was ready at the promised time. This is a time of covid 19 and I was so happy to find sanitizer on the counter to clean my hands after touching doors and chairs. promised time. This is a time of covid 19 and I was so happy to find sanitizer on the counter to clean my hands after touching doors and chairs. Thanks More

Convenient and friendly. The process of making an appointment was great and the place seems so clean and well organized. They anticipate things I need but do not apply pressure. appointment was great and the place seems so clean and well organized. They anticipate things I need but do not apply pressure. More

I have had nothing but great experiences with Honda of Jefferson City. I have no doubt that my 2017 Accord will last well past the 100,000 mile mark with their help. Jefferson City. I have no doubt that my 2017 Accord will last well past the 100,000 mile mark with their help. More

Quick and courteous Very friendly and professional. Even though he was swamped with work already and I had not scheduled my service he accommodated me. So thankful for Very friendly and professional. Even though he was swamped with work already and I had not scheduled my service he accommodated me. So thankful for excellent customer service. That is why I keep coming back to Honda. More