Honda of Jefferson City - Service Center

Overall They were very friendly and prompt! I had an appointment so that worked out great. Very clean place. Do not have to be outside at all in undesirabl They were very friendly and prompt! I had an appointment so that worked out great. Very clean place. Do not have to be outside at all in undesirable weather with the automatic garage doors...nice! Refreshments while you wait is a very considerate gesture. More

Awesome I scheduled an oil change which was easy and straight forward. I was able to drop my car off at lunch and then pick it up on my afternoon break. They I scheduled an oil change which was easy and straight forward. I was able to drop my car off at lunch and then pick it up on my afternoon break. They even washed my car for me at my request. Everyone in service is always very nice to me. Thank you all More

Great service I always ask for Kent. He's the best. Always so willing to help. I feel like if he recommends something for my car then it is needed. I always ask for Kent. He's the best. Always so willing to help. I feel like if he recommends something for my car then it is needed. More

Service longer than expected and simple maintenance not done My scheduled appointment was 9 and I was told that the oil change and tire rotation would take approximately 1 1/2 hours...I don’t believe my pilot wa My scheduled appointment was 9 and I was told that the oil change and tire rotation would take approximately 1 1/2 hours...I don’t believe my pilot was taken back to the service bay until approximately 9:30. There was also a recall notice to check the timing belt. I checked with Craig after 2 hours and was told it was going back to be washed soon. A short time later Craig came back to the waiting area and said since mine was the first one to be checked for the timing belt recall it took an hour longer than expected. At checkout Craig had my timing belt number written on my paperwork and said the number was not part of the recall...really an extra hour to find the number on the belt. The next day I checked my washer fluid and noticed it was low. I had a gallon of fluid in the garage and thought I would top it off..it took the entire gallon. I checked my receipt and saw that the technician had topped off my fluids...I wonder what else was missed. More

Terrific experience Everything went as planned. There were no surprises. Kent Hagar is an outstanding service representative - he was very responsive, polite and professi Everything went as planned. There were no surprises. Kent Hagar is an outstanding service representative - he was very responsive, polite and professional. I have his number and I will work with him anytime. He deserves to be nurtured and card for my his management. Thanks Kent! More

..service Don't bother mailing coupons if your techs don't want to do everything included , my daughter asked twice about the car wash that was on the coupon an Don't bother mailing coupons if your techs don't want to do everything included , my daughter asked twice about the car wash that was on the coupon and was told that wasn't part of the oil chamge More

Thanks! I went in for oil change. They noticed low tire pressure and took care of it - and told me about it when I picked the car up. I appreciate most that t I went in for oil change. They noticed low tire pressure and took care of it - and told me about it when I picked the car up. I appreciate most that they called and told me when they had finished servicing my car. More

Friendly Service dept is friendly and knowledgeable and doesn’t try to “up sell” you anything. Seem very honest and customer oriented. Kent took the time to sh Service dept is friendly and knowledgeable and doesn’t try to “up sell” you anything. Seem very honest and customer oriented. Kent took the time to show me the quality of the fluid levels and reassured me that my 2008 Acura TSX is good for another 250,000 miles More

Great experience The service center reps were personable and informative I appreciate the service provided. The service was great but this survey requiring 25 words is The service center reps were personable and informative I appreciate the service provided. The service was great but this survey requiring 25 words is obnoxious More

Perfect Great service. Short time to wait. Very courteous. Dealership is clean. Other sales associates asking if they can help with any questions if looking Great service. Short time to wait. Very courteous. Dealership is clean. Other sales associates asking if they can help with any questions if looking around at the new cars while waiting for the service to be completed. Service explained what was done to my vehicle and current condition of tires etc. More