Honda of Kenosha - Service Center

They were courteous and helpful. They answer all my questions. I didn’t have to quite very long for my car to be ready either. The service there is great. questions. I didn’t have to quite very long for my car to be ready either. The service there is great. More

Constantly telling everyone in my family their Honda cars are not built good by the amount of service needed every oil change. Thousands of dollars to fix ever single time. So in other words we should not ha are not built good by the amount of service needed every oil change. Thousands of dollars to fix ever single time. So in other words we should not have invested in a Honda. More

I was quite early for my appointment, service man promptly changed my oil, completely checked my car over and I was on my way not long after the appointment time! Have been there many times before a promptly changed my oil, completely checked my car over and I was on my way not long after the appointment time! Have been there many times before and will come back again. More

Joe in Service check in was spectacular! He went out of his way to assist us with our repairs and providing a means for us to get home due to the amount of time our service was going to take. his way to assist us with our repairs and providing a means for us to get home due to the amount of time our service was going to take. More

Went in to get my pilot I just had purchased a week before hand checked out. Purchased it from another Honda dealer as a certified car but still had some alignment issues. I noticed it as the steering before hand checked out. Purchased it from another Honda dealer as a certified car but still had some alignment issues. I noticed it as the steering wheel was crooked in the vehicle when I kept the car going straight. Anyway, they told me I needed an alignment and I had them make sure to straighten the steering wheel out as a part of it. When they were finished I left and went down the street and it was still not straight (steering wheel) had to take it back and asked them to make sure they washed it after as well and he said well it’s under 32 degrees are you sure, I said yes I’m going right home now. So had to wait another hour to them to straighten my steering wheel out only for it to still not be right. $115 later. Then once I got to my car the second time it still wasn’t washed. Pretty disappointed with the service overall, from start to finish. Will be taking my service business elsewhere. Disappointing as you guys are close to him. More

He had a prior experience, but left me a little apprehensive; but Todd, the service manager, stepped in, talk to me and made sure that I was taken care of. He left me feeling very comfortable with apprehensive; but Todd, the service manager, stepped in, talk to me and made sure that I was taken care of. He left me feeling very comfortable with the Karen service that I received. More

Very efficient in making the repairs requested and also checked on a recall fix we had been asking about since July 2020 and they had gotten the parts so they finished that recall item as well checked on a recall fix we had been asking about since July 2020 and they had gotten the parts so they finished that recall item as well More

Gina R is the best. She is very knowledgeable and fillow through making my experiences awesome. Truly an asset to the service dept and company! through making my experiences awesome. Truly an asset to the service dept and company! More

It’s a great place, easy to make an appointment, excellent service. Follow up was prompt and thorough & everything was explained very well. I’m happy! excellent service. Follow up was prompt and thorough & everything was explained very well. I’m happy! More