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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,468 Reviews
Call Service Center (262) 891-6449

2,468 Reviews of Honda of Kenosha - Service Center

Sort by
April 25, 2024

I always recieve excellent customer service at the Kenosha Honda! They are prompt, knowledgeable, courteous and kind. Thank you for taking car of my Honda!! More

by knox.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

Helpful
April 25, 2024

I’ve always been treated with respect and courtesy by Rodney. Great service by him and the service crew! More

by jderra6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Honda of Kenosha responded

It's great to hear that Rodney is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

Helpful
April 25, 2024

Whole staff very efficient, pleasant. No being put on long holds; just a quick transfer. Comfy waiting areas with snacks, refreshments, TV or no TV area, computer desks. They always wash More

by Sue Grueter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business, Sue, and hope to see you again soon!

Helpful
April 24, 2024

It is always a pleasure to have service work done at Honda of Kenoshsa. Joe is very nice. More

by mkahn179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
April 23, 2024

Joe has been phenomenal. He is such a joy to talk to. Very knowledgeable and a team player. All I have is a high praise for him. More

by aissetu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
April 22, 2024

Kevin was very professional and pleasant. He understood my situation and was resourceful in finding a solution. I appreciated the extra steps he took to get the repair covered under a Honda More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

Helpful
April 21, 2024

You tried to scam me by telling me both tie rods needed to be replaced and tried charging me double for labor. More

by wchow87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
April 20, 2024

I personally think Honda of. Kenosha is one of the best dealerships around! From Sales to Service!! More

by GinaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Honda of Kenosha responded

Hi Gina: Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

Helpful
April 19, 2024

Took my Ridgeline in for an oil change/inspection. Sam did an outstanding job explaining everything and communicated with me in a timely manner. Thank you!!! More

by katidid1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and our team, and we look forward to working with you again.

Helpful
April 18, 2024

I am a long time customer of the service department at Honda of Kenosha and I am always please with the service I receive. More

by jdrissel414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

Helpful
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