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Honda of Kenosha

4.2

367 Lifetime Reviews

12180 77th Street, Bristol, Wisconsin 53104
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Top Reviewed Employees

Roberto Sandoval at Honda of Kenosha

Roberto Sandoval

Sales & Leasing Consultant
4.9
Anthony Lee at Honda of Kenosha

Anthony Lee

Sales & Leasing Consultant
4.8
Melissa Koerber at Honda of Kenosha

Melissa Koerber

Client Care Manager
4.7
Jesus  Marti at Honda of Kenosha

Jesus Marti

Finance Manager
4.4

Latest Reviews

January 02, 2020

"Horrible Experience"

- CarBuyer73

Went on Dec 21, 2019 to purchase a used Honda CRV for our son. We researched the car, drove an hour to Kenosha, and tested out a car we like for our son for Xmas. Spent over an hour asking questions, pre-researched the car via the internet and spoke to Naomi in internet sales asking detailed questions, specifically about the final price. Then came the horrible ending. When we asked to see the final price sheet (to understand the tax and title fees), there it was the add-ons of extras worth $2400, so called "accessories" , we asked them to remove them, and they said they could remove $900 not be removed. The way they talked to us, was so unprofessional, and deeming, and accusing. Who is they specifically Tyler the General Manager. My husband and I are both educated professionals and are astonished to have been treated as such. With accusation that we told you the mats costed $250, and they did not say anything to the effect of it. I would NEVER recommend this place. The prices listed on their website are a sham, and they made you feel that you didn't do the research, and it is your fault the price is higher Such a ruthless place with so much disrespect. Tyler should be fired.

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Employees Worked With

Tyler, Naomi, Eduardo

December 28, 2019

"Great dealership,Ritchie Sutton is responsive and cares...."

- Scdavis5

Great dealership,Ritchie Sutton is responsive and cares. He is the reason that we returned to this dealership. If it hadn't been for his involvement, and the general manager, we were ready to leave and purchase the vehicle elsewhere. Anthony should have a value statement upon introduction and should have asked some questions to determine what vehicle is best, what we wanted in a car or other model options. My wife actually asked about an HRV, and he subsequently ignored her opinion. Overall great experience with finance agent, Amos, the dealership and the general manager. First finance person, was useless. He tried to make a deal with us, with incorrect information regarding taxes, he under reported, he charged us for items related to living in Wisconsin, we live in Illinois and he added extra items to the car without discussing with us. We felt very deceived. Very happy with the vehicle, waiting to see how the "owed items" are taken care of and perhaps a demo of the features of our new vehicle.

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Employees Worked With

Other Employees : Bud!

December 19, 2019

"Helped Me Purchase a Car for My Husband "

- derust

Anthony, Will, Joe, the lady in the finance office, and the Service Team provided exceptional service. We needed to purchase a car for my husband who got a new job in Texas. We needed something dependable and we were on a tight budget. The entire team worked to get the CR-V ready by installing a back-up camera and tinting the windows to prepare for the desert Texas sun. Honda of Kenosha provided excellent sales, service and follow-up to see if there was anything else I needed. This is the third vehicle we have purchased or leased from Honda of Kenosha.

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Employees Worked With

Other Employees : Joe, Will, and the really nice lady in the finance office.

Photos & Amenities

  • Complimentary STARBUCKS coffee
  • Customer Lounge Area
  • Free WiFi
  • Automated Car Wash
  • Shuttle Service
  • Cable TV
  • Children's Play Room
  • After Hours Drop-Off
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Instant Financing
  • Television
  • Authorized Parts Store
  • Vending Machines
  • Pet Friendly
Honda of Kenosha, Bristol, WI, 53104