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Honda of Kirkland
Kirkland, WA
1,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,138 reviews
November 06, 2026
I would like to recognize the Honda of Kirkland team for making me choose Honda again despite my previous experience with AutoNation Renton.This is my seventh Honda since 2009. However, after my 2019 HR-V T making me choose Honda again despite my previous experience with AutoNation Renton.This is my seventh Honda since 2009. However, after my 2019 HR-V Touring turned out to be a lemon and I received poor customer service from Honda trying to resolve the situation, I had decided not to buy another Honda again. Reconnecting with Sid, who sold me two vehicles over 10 years ago, made a difference. His dedication and our longstanding customer relationship helped restore my trust. I appreciated that the team took the time to show me different vehicles, explore my options, and respect my preference for the top trim without pressuring me into another model. I had seriously considered other manufacturers, but their approach made the difference. I also appreciated the prompt follow-up and discount on additional accessories, as well as the manager's thoughtful discretion when discussing my credit history. I hope Honda recognizes Sid, his coworker, and the manager. They demonstrated that great service means listening, respecting customers, following through, and earning trust. More
by RLV
Employees Worked With
Polo Dong, Sid Eng, Jay Shaver, Dominic Leach
November 03, 2026
The service at this dealership was great. Victoria was very helpful when I was looking to buy a car. She helped me look at many different options to find what I actually wanted. Victoria was very helpful when I was looking to buy a car. She helped me look at many different options to find what I actually wanted. More
by colin
Employees Worked With
Victoria Yount
October 06, 2026
Shameful sales experience: reneged offers and undisclosed damage I spent three days negotiating a Certified Pre-Owned vehicle, during which I experienced: Reneged Agreement: Two different sales reps gave damage I spent three days negotiating a Certified Pre-Owned vehicle, during which I experienced: Reneged Agreement: Two different sales reps gave conflicting information; a negotiated offer from the dealer was pulled off the table as soon as we accepted, forcing a second round of negotiations. Undisclosed Damage: This was a Preowned Honda Cerftified vehicle, with a CARFAX showing no accidents or damage, however when we showed up to complete purchase we discovered two substantial windshield chips and a cracked side mirror. Hostile Attitude: When asked to factor in the glass and mirror damage to the final sales price, the salesperson literally shrugged, asked what I expected him to do, claimed the price of the car had just increased $500, and falsely insisted they had discounted the car by $2,000 when the actual discount was $200. Handed back the key and walked. Dishonest, and completely disrespectful of a customer's time. More
by JB
Employees Worked With
Kenny Lam
October 04, 2026
The Kirkland shop is very good ，especially Kenny Lam , his service is excellent and I feel very good, I want to buy a Hyundai car anywhere but Kenny Lam altitude make buy a car in Kirkland shop, thank you his service is excellent and I feel very good, I want to buy a Hyundai car anywhere but Kenny Lam altitude make buy a car in Kirkland shop, thank you very much, I will tell my friends if they want to buy a car to your shop , thank you again,good luck, Lewis Beker More
by Lewis
Employees Worked With
Jason Walling, Eric Rizer, Oliver Rankine, Jay Shaver, Dominic Leach, Tony Ha
September 01, 2026
I had a great experience with Honda of Kirkland. The team was knowledgeable, helpful, and low pressure throughout the process. I bought a car, but I never felt like I was being sold one, which made The team was knowledgeable, helpful, and low pressure throughout the process. I bought a car, but I never felt like I was being sold one, which made all the difference. More
by Laurio
Employees Worked With
Barbara Gilley, Scott Mortara
August 27, 2026
The sales person Mike was great, but the finance lady became vicious and mean after I told her no to the warranty and I made her lower my 6% to 3%. She didn’t show me anything on the paperwork after that became vicious and mean after I told her no to the warranty and I made her lower my 6% to 3%. She didn’t show me anything on the paperwork after that I literally had to walk out of the dealership by myself. I went home to figure out when my first payment was, and since I already owned a Honda, I kind of knew what I was looking at. I had signed everything anyways because she was trying to trick me into buying an extended . I lost all privileges after that I was no longer a welcome guest, but hey, I guess that’s part of buying a car. She also tried to trick me by selling the warranty before she told me what my interest percent rate was gonna be.. my credit score is 817. That’s top-tier people don’t back down. Take the very best interest rate you can. More
by achanco2
Employees Worked With
Mike
August 26, 2026
Dealing with Honda of Kirkland was great. Sid and Barbara were both knowledgeable and helpful and we got the vehicle at a fair price with minimal negotiation. Sid and Barbara were both knowledgeable and helpful and we got the vehicle at a fair price with minimal negotiation. More
by Bill
Employees Worked With
Barbara, Sid Eng
