Honda of Kirkland

I had a great experience with Honda of Kirkland. The team was knowledgeable, helpful, and low pressure throughout the process. I bought a car, but I never felt like I was being sold one, which made The team was knowledgeable, helpful, and low pressure throughout the process. I bought a car, but I never felt like I was being sold one, which made all the difference. More

The sales person Mike was great, but the finance lady became vicious and mean after I told her no to the warranty and I made her lower my 6% to 3%. She didn’t show me anything on the paperwork after that became vicious and mean after I told her no to the warranty and I made her lower my 6% to 3%. She didn’t show me anything on the paperwork after that I literally had to walk out of the dealership by myself. I went home to figure out when my first payment was, and since I already owned a Honda, I kind of knew what I was looking at. I had signed everything anyways because she was trying to trick me into buying an extended . I lost all privileges after that I was no longer a welcome guest, but hey, I guess that’s part of buying a car. She also tried to trick me by selling the warranty before she told me what my interest percent rate was gonna be.. my credit score is 817. That’s top-tier people don’t back down. Take the very best interest rate you can. More

Dealing with Honda of Kirkland was great. Sid and Barbara were both knowledgeable and helpful and we got the vehicle at a fair price with minimal negotiation. Sid and Barbara were both knowledgeable and helpful and we got the vehicle at a fair price with minimal negotiation. More

Professional, friendly, informative. Listened to what we had in mind and helped us find the right car. Listened to what we had in mind and helped us find the right car. More

Great service. I wish you wouldnt pre-apply the spray coatings. I dont want that stuff I wish you wouldnt pre-apply the spray coatings. I dont want that stuff More

Fair price, easy to deal with. Used car had been gone through, checked out and detailed. Kyle found my glasses and saved them for me. Used car had been gone through, checked out and detailed. Kyle found my glasses and saved them for me. More

Great customer service, great employees, fantastic car purchase experience!! Highly recommend dealership for vehicle purchase purchase experience!! Highly recommend dealership for vehicle purchase More

Very pleasant to work with. Lots of helpful answers to our questions, and no pressure. Lots of helpful answers to our questions, and no pressure. More

Kelvin Dedrick Was straight forward and easy to deal with. Thank you for a great car buying experience! Rion with. Thank you for a great car buying experience! Rion More

I would give 1 star to the sales person we dealt with, MJ Kim, and 5 stars to the service dept. After purchasing our used car, we drove it home and we noticed the low pressure light was on. I checked the ti Kim, and 5 stars to the service dept. After purchasing our used car, we drove it home and we noticed the low pressure light was on. I checked the tires, they were fine, no big deal. I tried to reset it and the menu to do that wouldn't pop up from the button on the steering wheel. Apparently this is because if there are other warnings on the dash the menu option won't pop up. So I call the service dept and they tell me to bring it in, which I do. When I get there they do a quick check and tell me the window sensors on the windshield need to be calibrated and that they'll need to keep it and to talk to the sales person about a rental car. So I go to talk to MJ and told him what was going on and he very curtly tells me that they don't cover rentals. Now, we had purchased a warranty with the vehicle, which I nformed him of at that point and he grabs me a brochure and hands it to me. It was a pretty cold shoulder throughout the experience of dealing with him for having just purchase a vehicle from him 6 days prior. So I go back to the service desk and tell them what he told me and they goto talk with someone else. Ultimately the issue got resolved and I couldn't be more happy with my experience with the service department. They really went above and beyond to fix this issue for me. However the sales representative I dealt with, MJ Kim, you might want to think about dealing with someone else in case something like what happened to us happens to you because he was less than helpful. 5 stars for the service department, 1 star for MJ Kim. More