Honda of Kirkland

Attentive, but not pushy Chris Wallace was very responsive and focused on providing a positive experience. When committing to a time, he was always available at the time chos Chris Wallace was very responsive and focused on providing a positive experience. When committing to a time, he was always available at the time chosen. More

I like my Honda Civic I got my deal closed in less then 3 hours Starting from "don't know what I want" till "Drive Home on a new Honda Civic" with multiple test drives and I got my deal closed in less then 3 hours Starting from "don't know what I want" till "Drive Home on a new Honda Civic" with multiple test drives and all closure documents in between. More

i was very pleased I had a very positive experience. Cal my sales person was helpful. I was very pleased. I would recommend him to future customers to buy a car. I had a very positive experience. Cal my sales person was helpful. I was very pleased. I would recommend him to future customers to buy a car. More

First Car Purchase I worked specifically with Jin Sato, he is incredibly knowledgeable on the inventory he has and you can definitely see the passion he has for his work I worked specifically with Jin Sato, he is incredibly knowledgeable on the inventory he has and you can definitely see the passion he has for his work. Jin's ultimate goal is to take care of the customer and it reflects in the service he provides and the price during negotiation. More

I have a great experience with Honda sales departments. Sid Eng assisted me throughout the process. He is very knowledgeable and professional. He explained me all the important features of the car very pa Sid Eng assisted me throughout the process. He is very knowledgeable and professional. He explained me all the important features of the car very patiently. More

Very positive and professional. From our salesperson (Alex Gharai) to the finances (Justin Sobchuk) our experience was positive and very professional. Alex had great knowledge of the From our salesperson (Alex Gharai) to the finances (Justin Sobchuk) our experience was positive and very professional. Alex had great knowledge of the CR-V we were looking at and we felt no pressure to purchase. More

Old School, but Fair This is an old school dealership, so you need to know this going in. Prepare yourself by learning about the car you are interested in, what a fair pri This is an old school dealership, so you need to know this going in. Prepare yourself by learning about the car you are interested in, what a fair price is and what a great price would be. Prepare to bargain, so unless you are prepared to walk away immediately, don't give your final offer. Then you go through the ritual. You make an offer, they make a counter-offer, then it goes on a back of an envelope and then it goes to the sales manager who makes a counter-offer. This could go on forever and be unpleasant. But it wasn't because Jim Waddington got that we wanted a yes or no. And he says he would try to make it work and that if it didn't we would call it a day. We shake on it - and he comes back and we are good. Knowing this going in makes it just a ritual - you prepare to take some time, prepare to walk if they aren't fair (bring a book for when they make you wait) and you'll end up with a good price. Now, specifics - Alex Gharai, the salesman, was a gentleman. Courteous, he searched out the car we wanted (they didn't have it at Honda of Kirkland), discussed a few alternatives, and then worked with us to meet at a fair price. Jim Waddington was straight up and direct. One part of the ritual could easily be foregone - look up online about extended warranties and all the extra things they try to sell you when you are signing the papers. If you want them, fine. Enjoy. If you don't, tell your sales person up front that when you go in to sign the papers, you don't want to hear the offers, you just want to sign the papers. Get clear before, you'll skip a web of words and a blizzard of sketches. More

Good knowlege of Cars Joseph Murphy Jr was excellent explaining the car and answer question was good. MJ Kim was great price negotiation. the car as good. thank you Joseph Murphy Jr was excellent explaining the car and answer question was good. MJ Kim was great price negotiation. the car as good. thank you More

Great experience Jacque was super easy to work with - there was never any pressure, and she helped us find a car that was a great fit for our family. Jacque was super easy to work with - there was never any pressure, and she helped us find a car that was a great fit for our family. More

Buying new car Thanks to Johnny, I walked home happy with my first new car. He made the process seemless and personable in every aspect, clarifying options and featu Thanks to Johnny, I walked home happy with my first new car. He made the process seemless and personable in every aspect, clarifying options and features and addressing concerns. Thank you again Johnny! More