Honda of Kirkland

Pilot purchase on 8/4/18 Sid was excellent in both representing the car's attributes, and explaining all the operating elements. He stayed late to ensure we could drive off t Sid was excellent in both representing the car's attributes, and explaining all the operating elements. He stayed late to ensure we could drive off the lot with a full understanding of the car. More

Very helpful care. Alex was not high pressure at all. Very relaxed atmosphere. All the people we interfaced with were kind and helpful. The sales manager also was very c Alex was not high pressure at all. Very relaxed atmosphere. All the people we interfaced with were kind and helpful. The sales manager also was very cooperative. More

Everything was easy, and everyone was nice! I really wasn’t looking forward to doing the dealership car buy process. BUT...Polo made it easy and informative,, and the financing was great. I woul I really wasn’t looking forward to doing the dealership car buy process. BUT...Polo made it easy and informative,, and the financing was great. I would totally recommend them and I’m not sure I’ve ever recommend a dealership before. More

Super helpful sales team Good negotiation, friendly staff and super knowledgeable. It took me about 3 weeks to take the decision as we were looking at other brands but they we Good negotiation, friendly staff and super knowledgeable. It took me about 3 weeks to take the decision as we were looking at other brands but they were the best More

Honda of Kirkland makes car buying stress free The car buying experience is stress free at Honda of Kirkland. No pressure, no stress, no worries. Jin was very helpful from start to finish. I wou The car buying experience is stress free at Honda of Kirkland. No pressure, no stress, no worries. Jin was very helpful from start to finish. I would recommend Jin to anyone looking for a new Honda or used car. More

Great experience with the salesman - finance, not so much Johnny Chen was great to deal with - not pushy at all, knowledgeable, quick to respond to texts. I'd definitely work with him again. The woman in fi Johnny Chen was great to deal with - not pushy at all, knowledgeable, quick to respond to texts. I'd definitely work with him again. The woman in finance when it came to finish the process; well, she was more what I'd associate with old-time pushy auto dealership experiences. Had to say no to the add-on packages a lot of times. More

Great experience! I purchased a car from Johnny Chen and had a great experience. Prior to buying, he was very quick to respond to e-mails and very upfront about providi I purchased a car from Johnny Chen and had a great experience. Prior to buying, he was very quick to respond to e-mails and very upfront about providing specific numbers. No beating around the bush. Johnny has a great demeanor - very nice and not pushy which I really appreciated. The sales manager, Peter Takasawa, was also great to work with. I drove all the way from Lakewood and it was worth it. More

Quality Experience Honda of kirkland provided amazing customer service. They had exactly what I was looking for in a car and provided fast, efficient service. Everything Honda of kirkland provided amazing customer service. They had exactly what I was looking for in a car and provided fast, efficient service. Everything was done in a timely manner and made purchasing a new car a positive experience. More

Good - but could have been GREAT. MJ Kim, our sales guy, was a great individual to work with. Not pushy on the sales part and answered our questions the best he could. My rating woul MJ Kim, our sales guy, was a great individual to work with. Not pushy on the sales part and answered our questions the best he could. My rating would have been a 5 Star had our visit ended with MJ but unfortunately we met your Finance guy. This guy was the opposite of MJ - his goal was to get the add-on sales no matter what. Didn't listen to me, it was all about his sales pitch. My wife and I came very close to getting up and walking away from the deal simply based on this guys attitude. If he had been on the sales side we would have walked away within 2 minutes. More

Great service and experience Hi I worked with Sid via emails to get estimates on a few Honda Pilot. I went with my family on a Sunday and he promptly greeted us even without hav Hi I worked with Sid via emails to get estimates on a few Honda Pilot. I went with my family on a Sunday and he promptly greeted us even without having an appointment. We test drive a Pilot Touring and decided to go ahead with a lease. Sid was very knowledgeable about the car and provided advise on best options for us. We close the transaction that Sunday and was able to get a new car home that afternoon. I came back the next day to trade in my old Pilot 2004 and decided to buy instead of lease. Sid was very helpful and worked promptly to make the changes. We are very happy with the service he provided and will recommend him to future clients. More