Honda of Kirkland

Good service, but more to improve It was A12 service. I also mentioned another problem with the car, i.e., non-deterministic blinking dashboard lights. But the only thing I got is It was A12 service. I also mentioned another problem with the car, i.e., non-deterministic blinking dashboard lights. But the only thing I got is "we can't reproduce it" :-( More

Service I got my oil changed and brake/multi point inspection done on my Honda Civic at Honda of Kirkland. They were very efficient and finished earlier than I got my oil changed and brake/multi point inspection done on my Honda Civic at Honda of Kirkland. They were very efficient and finished earlier than the ETA they originally gave me. I got a detailed report of the inspection and the staff was friendly and helpful. More

Excellent service Have bought several cars at Honda of Kirkland over the years and have brought them there for service. Have always been very satisfied and have confide Have bought several cars at Honda of Kirkland over the years and have brought them there for service. Have always been very satisfied and have confidence in their ability and honesty. More

Great service Fixed issue with car that was hard to diagnose. Other mechanics could not identify the problem. He made sure everything worked well before the vehicle Fixed issue with car that was hard to diagnose. Other mechanics could not identify the problem. He made sure everything worked well before the vehicle was returned. More

My model has issues but good to know Dealership has my back I purchased the 2nd model year post a big changes in the CRV. Lots of minor annoying issues but nothing that has inconvenienced me or put my family's I purchased the 2nd model year post a big changes in the CRV. Lots of minor annoying issues but nothing that has inconvenienced me or put my family's safety at risk. This is what you get for purchasing a beauty instead of an ugly workhorse. ;-) The reason I'm not more annoyed is that this Honda service department has my back. Brian, Joe and even the Tech Lead (Marc?) listens to my concerns and helps me find those gremlins in my CRV. I purchased the extended warranty and it has paid for itself (you should too). More

Good service, initial time estimate off The lady who made my service appointment believed the choose was for a new timing chain, and said it would take half a day. I did the night drop as s The lady who made my service appointment believed the choose was for a new timing chain, and said it would take half a day. I did the night drop as suggested. The next morning I called for a time estimate, and was told that several things were being done, none of which were the timing chain. And it would take until 5 or 6. Then I received a call at 2:30 that my car was ready, but when I asked for the total cost, Neil noticed that one of the coal items had not been done. Neil called a couple hours later that the car was ready for real this time. More

Quick, efficient and customer oriented service It was easy to make the appointment and very professional. We came in on a recall but got excellent service. The car was ready within 2 hours and it It was easy to make the appointment and very professional. We came in on a recall but got excellent service. The car was ready within 2 hours and it was washed! More

A-1Service on my CRV Service department rep was professional, courteous, knowledgeable and explained the process. Excellent!! I will bring my car in for service again when Service department rep was professional, courteous, knowledgeable and explained the process. Excellent!! I will bring my car in for service again when it is time. Very satisfied. More

Oil change on a busy day I came in for a scheduled oil change on a busy day (for me). they told me 1 hour and it was exactly that. I was in/out and on my way, including the c I came in for a scheduled oil change on a busy day (for me). they told me 1 hour and it was exactly that. I was in/out and on my way, including the car wash. I cant ask for more. More

Quick in and out with a new car Salesperson Johnny Chen understood what we wanted. We made an offer, and within 10 mins we had a deal. He also followed up via email for other questio Salesperson Johnny Chen understood what we wanted. We made an offer, and within 10 mins we had a deal. He also followed up via email for other questions we had. More