Honda of Lake City

Andrew was great! He accompanied all of my needs and made sure I got what I wanted! He accompanied all of my needs and made sure I got what I wanted! More

Very professional and courteous individuals the salesman was very knowledgeable but was not pushy made for comfortable transaction was very knowledgeable but was not pushy made for comfortable transaction More

Everyone there is very pleasant! My husband and I walked away with a vehicle and love it! We talked to different sales people all day and couldn’t believe how efficient everyone was! My husband and I walked away with a vehicle and love it! We talked to different sales people all day and couldn’t believe how efficient everyone was!!! We will definitely go back if we need another vehicle 🚗. More

The communication we received from the staff was exceptional and the sales staff were friendly (Andrew) and knowledgeable. Of course they hide dealer fees and aren’t clear about adding on a lifetime exceptional and the sales staff were friendly (Andrew) and knowledgeable. Of course they hide dealer fees and aren’t clear about adding on a lifetime powertrain warranty that costs 2k until you see the sales sheet, but they were at least friendly about the negotiation and we reached an agreement. We were pleased with everything until we had to deal with the finance department. The finance manager (Todd) was friendly right up until we declined the extended warranty 3 times! And then his entire mood changed and treated us like he was disgusted the entire time we signed paperwork. We get it, you have a job to do, and probably a quota to make on selling these items. But once a customer repeatedly declines, it’s unprofessional to allow that to completely change the way customers are treated. It’s disappointing too, because everything was pleasant up until his interaction. More

Amazing customer service, great selection, great prices. I told Jacob McRannolds the vehicle I wanted, and he delivered exactly what I wanted. I told Jacob McRannolds the vehicle I wanted, and he delivered exactly what I wanted. More

We stopped by looking at a pre-owned Honda and he was able to help us get into a CR-V I would definitely recommend Andrew he was very helpful able to help us get into a CR-V I would definitely recommend Andrew he was very helpful More

Great experience buying a car with upfront pricing. No high pressure and professionalism at the highest quality. No high pressure and professionalism at the highest quality. More

Blake was very helpful and understanding of my needs and was able to me into a very nice and reliable vehicle that far exceeded my expectations. The whole management team at Honda of lake city were excellen was able to me into a very nice and reliable vehicle that far exceeded my expectations. The whole management team at Honda of lake city were excellent as well. More

Many undisclosed issues on used car - attaching pictures of the current 2020 Panamera GTS that they have on their lot. A pre purchase inspection ($350) turned up quite a few issues that were NOT mentioned o of the current 2020 Panamera GTS that they have on their lot. A pre purchase inspection ($350) turned up quite a few issues that were NOT mentioned on their website (and still aren't to this day!) including: 1. **Paint Condition**: Significant paint damage on the front bumper (appearing to peel as if it's not original - accident?) was not visible in the online photos 2. **Front Camera Damage**: The chipped/damaged front camera wasn’t disclosed in the listing 3. **Service History**: I still haven’t received the complete service history despite multiple requests. 4. **Odometer Discrepancy**: The car has 3,000 more miles on it than what was listed online 5. **OBD Error (P0118)**: An error in the fuel system that they don't want to fix before selling and it is also not included in their "famous powertrain guarantee". Go figure. These are just some examples. Attaching pictures of the inspection report / damages. At least some informed customers might not waste another $350 to inspect this car knowing there is a lot hidden and thus not trustworthy. Tried contacting GM - no reaction over their "talk to the GM" online form. More

They took care of a minor problem with my new vehicle. in a professional manner. in a professional manner. More