Honda of Lake City

Had my 2015 Odyssey transmission serviced. Discounts were honored & work was completed in a timely manner. Discounts were honored & work was completed in a timely manner. More

Giovanni was a great help. Executed on everything perfectly and in a timely manner. Definitely recommend him. Executed on everything perfectly and in a timely manner. Definitely recommend him. More

Provides very good explanation of services needed and performs the work to our satisfaction. Great place to keep my Honda running good. performs the work to our satisfaction. Great place to keep my Honda running good. More

Salesman Thomas George needs training and it seems his coworkers are not interested in helping him unless he splits his commission with them. (I overheard these exact words). His accent is a little tough coworkers are not interested in helping him unless he splits his commission with them. (I overheard these exact words). His accent is a little tough to understand, but he was kind and attentive. Giovanni helped him almost all day and did the majority of all paperwork for him. Giovanni was nice but also a little condescending at times. I realize he has to make money too. For the most part, Giovanni took care of us. Even though I had to make an extra trip back to lake city for my window sticker and welcome kit. He was responsive to my questions and my text message. I was a cash paying customer and was advised I would be charged $1000 extra if I paid cash. A hard hit was done on my credit and this could have been avoided if my sales representatives would have just met my out the door price to begin with. It was an extremely stressful day and I was at this dealership for a combined total of 6-7 hours. Tell me, to you that are reading this. Is this how you would want to spend your Saturday off work? Could this be done faster and more efficiently? It absolutely could be done. The sense of urgency was not there and it should be. Think of the customer. Always, first and foremost. Lastly, NO ONE took time with me to show me how to work or set up any electronics/technology information. They didn’t even offer to do so. Not practical, luckily I’m savvy with technology but other customers may not be. This should be shown with EVERY car purchase. More

Kyle was very knowledgeable and there was no pressure involved while we decided on a car involved while we decided on a car More

Lake city Honda provided excellent customer service when purchasing our used car. We would definitely buy from them again. purchasing our used car. We would definitely buy from them again. More

The salesman Was very helpful and knowledgeable about our whole process. He made buying a vehicle very comfortable. whole process. He made buying a vehicle very comfortable. More

My experiences at Honda of lake city,It's honestly been an extremely long time since I was actually impressed and kinda taken back by a dealership.From the moment I walked in the doors everyone was great.R an extremely long time since I was actually impressed and kinda taken back by a dealership.From the moment I walked in the doors everyone was great.Ryan Shelley wasn't at all pushy or anything with me and was extremely patient.I drove 2 hours after seeing the jeep on a Facebook post.I looked at a handful of different vehicles and was pretty much set on the jeep .I couldn't be more happy or impressed with everyone there . More

One of the best dealerships I’ve been in an extremely long time.Communication was amazing with them,they were beyond professional and understanding.I wasn’t pushed at all on this purchase,Like you expect long time.Communication was amazing with them,they were beyond professional and understanding.I wasn’t pushed at all on this purchase,Like you expect from some places .There main and sole concern was that I was happy with the outcome.I had asked a few few requests from the start and they were honored a 100 percent.I was addressed with yes Sir /No sir from the sales man .Which by itself showed a ton of respect to me ,that goes an extremely long ways.There warranty on all of there vehicles was great to have.I’ll definitely be referring friends to make that couple hour drive out to lake city . More