Honda of Lake City

I have rated the dealership a 4 and not a 5 because of the lack of communication after this sale was completed. There were some things that I needed to complete on my end that I was not aware of, as this the lack of communication after this sale was completed. There were some things that I needed to complete on my end that I was not aware of, as this was my first time buying a car online. This ultimately delayed the delivery of the car. The communication could have been better around setting the expectations for what the process was would be from sales to delivery. Ultimately, I got the car and I love it. Despite this issue I had, I’d purchase again from Honda of Lake City. More

Coming from GA, this was the easiest transaction I’ve had! Total transparency from total price, carfax, interest rate, all given ahead of driving over! No pressure whatsoever, sign paperwork and drive aw had! Total transparency from total price, carfax, interest rate, all given ahead of driving over! No pressure whatsoever, sign paperwork and drive away! More

Great customer service. Matthew is a great guy. Got the car I wanted. Thank guys🙏🏾 Matthew is a great guy. Got the car I wanted. Thank guys🙏🏾 More

Everyone was very friendly and helpful. Its was a pleasant experience. We will definitely send anyone we know to the dealership. Its was a pleasant experience. We will definitely send anyone we know to the dealership. More

It was a quick sale. The manager and Matthew, who helped us were amazing! Both professional and gave us a good deal. Couldn't be happier with my purchase! The manager and Matthew, who helped us were amazing! Both professional and gave us a good deal. Couldn't be happier with my purchase! More

did a trade in with them. Had a great experience. Like all dealers, and life, just have to know what you want and ask enough times until you get a yes =p Overall, no complain Had a great experience. Like all dealers, and life, just have to know what you want and ask enough times until you get a yes =p Overall, no complaints. More

No thank you Sorry You asked me to rate my experience and I did that. I did that. More

They really wanted to sell me a car an so they did they didn't take no for an answer an was really kind while doing so.. they really strived to meet all my needs didn't take no for an answer an was really kind while doing so.. they really strived to meet all my needs More

On July 4th, I negotiated a deal on a vehicle. Prior to purchase, a sales manager recorded a video promising a $250 gift card upon purchase, or a $100 gift card even if I chose not to buy. To date Prior to purchase, a sales manager recorded a video promising a $250 gift card upon purchase, or a $100 gift card even if I chose not to buy. To date, I have received neither. I have followed up multiple times with both my salesperson and the sales manager, with no response. Additionally, the vehicle was advertised with under 27,000 miles. After driving five hours to pick it up, I discovered the actual mileage exceeded 30,000 — a significant discrepancy from what was listed. I was also assured that a cracked windshield would be repaired by a shop in South Florida after I brought the vehicle home. I have inquired about this four separate times and have received no response. The sales process itself was efficient, but the complete lack of follow-through on multiple explicit commitments — a documented gift card promise, accurate mileage disclosure, and a promised repair — is unacceptable. More

10 out 10o for customer service Best price on trade and used car Steven Hoggle made the process move again As fast as possible and used car Steven Hoggle made the process move again As fast as possible More