Honda of Lisle

The salesperson was too busy to give us the attention we felt we deserved. We leased two new 2012 cars and felt we were rushed and things weren't explained well. This is our third visit to lease new cars felt we deserved. We leased two new 2012 cars and felt we were rushed and things weren't explained well. This is our third visit to lease new cars and we bought our son a new Accord in 2009. After a total of 7 cars I thought we should have been treated a little better. I tried to explain the issues I had with the sale and was told it had been explained and to ask my husband because I don't remember. I take GREAT offence to that. My husband and I both thought there was a lot of double talking going on and talking over us when we tried to explain ourselves. I think Mr Ali is a nice person but this sales experience was not at all what we expected. I also think just because we lease we shouldn't just have to settle for whats on the lot and not get things the way we want. We are still paying customers. We have never had a problem until this and we are VERY upset about it. More

Martina Torres did an excellent job with my internet inquiry. She alerted me when a car was inventory and helped everyone understand my expectations from our previous discussions. Debby Brown our sa inquiry. She alerted me when a car was inventory and helped everyone understand my expectations from our previous discussions. Debby Brown our sales consultant took up were Martina left off and guided the sales process smothly and professionally. Did an excellent job explaining the car features, warrentory and services provided by the Lisle Honda Superstore. Overall a great car buying experience. More

Overall Experience was easy, simple and straightforward. Salesman was informative and made sure our needs were met. I can tell you - probably not related to my sales person but to the dealership: 1) Salesman was informative and made sure our needs were met. I can tell you - probably not related to my sales person but to the dealership: 1) Automated email correspondence - automated messaging service that you have that contacts customers is terrible. Not only doe it not reflect an accurate picture of the salesperson-customer contact, but also has no regard for the status changes in the customer-salesperson contact and discussion. Basically - annoying and leaves buyer w/less credible feeling about the salesperson and dealership. More

Great service with knowledgable and friendly people who were not to pushy. My best new car buying experience. Excellent vehicle and everyone made it easy for me to make the purchase. were not to pushy. My best new car buying experience. Excellent vehicle and everyone made it easy for me to make the purchase. More

When I first stopped in to see cars, I had very little time, and the Honda Fit that I wished to test drive was not available. The staff at the dealership were very accommodating, letting me know when the time, and the Honda Fit that I wished to test drive was not available. The staff at the dealership were very accommodating, letting me know when the model came in so I could return for a test drive. I ended up buying the Civic instead, but needed the comparison in order to make an informed decision. Everyone I worked with was friendly, and very professional. I believe I got a fair deal and now own a lovely new car. More

We gave a high rating becasue the people we worked with did not pressure us to buy more services, the cost was exactly what they quoted us on the phone and they made the process very easy. I have had terri did not pressure us to buy more services, the cost was exactly what they quoted us on the phone and they made the process very easy. I have had terrible experiences buying cars and dreaded it - but was very pleased with the Lisle Honda sales and finance people, More

It was a very pleasant experience. Everything was done as expected. Ken Nandani was very friendly and met every expectation. The color of the car was on its way and was delivered as promised. expected. Ken Nandani was very friendly and met every expectation. The color of the car was on its way and was delivered as promised. More

Our salesperson Mike was a great guy and easy to work with. Vic in finance was also helpful. Best car purchase experience we have had. Overall good experience at Honda of Lisle. with. Vic in finance was also helpful. Best car purchase experience we have had. Overall good experience at Honda of Lisle. More

Great communications on Internet person and sales person. Good explanation and showing the detail on new Honda. Quick sales for about a couple hours. Thanks Good explanation and showing the detail on new Honda. Quick sales for about a couple hours. Thanks More

After months of researching used SUVs we decided a certified Honda Pilot was for us. My husband and I jumped at the great pricing that the Honda Superstore of Lisle was able to offer. Everything was certified Honda Pilot was for us. My husband and I jumped at the great pricing that the Honda Superstore of Lisle was able to offer. Everything was negotiated via phone and email with Shawn Kinnejad in the days leading up to our trip down from Madison. When we arrived we were turned over to Sager and couldn't have been more pleased. Everyone was so friendly in a non-pushy or fake way. We felt completely comfortable making the decision to go forward with the purchase--whereas you typically feel uneasy that you are making the right decision. This was by far and away the best car buying experience we have ever had and will seriously consider making the two-plus hour drive again when we're in need of a new vehicle. More