Honda of Mahwah

Consistently Outstanding My family has purchased 4 vehicles (3 new & 1 used) from Mahwah Honda & wouldn't consider going anywhere else. The staff goes well above beyond to ens My family has purchased 4 vehicles (3 new & 1 used) from Mahwah Honda & wouldn't consider going anywhere else. The staff goes well above beyond to ensure the customer gets exactly what they desire. It's also very easy to deal with parts & service. More

Great customer service Alex was great in helping us, he was very friendly and accommodating and made sure to inform us about every step in the buying process. He is also gre Alex was great in helping us, he was very friendly and accommodating and made sure to inform us about every step in the buying process. He is also great on email and phone, he is always tending to his customers every need. More

2018 Accord All dealings were with top-notch people. Appreciate making car purchasing a pleasant experience. The car is great and I am enjoying it Thank All dealings were with top-notch people. Appreciate making car purchasing a pleasant experience. The car is great and I am enjoying it Thank you very much. Great car! More

Excellent , Joe Donegan was truly helpful. Went out of his way to secure the car I wanted.i had a very good experience. Couldn't ask for more. , Joe Donegan was truly helpful. Went out of his way to secure the car I wanted.i had a very good experience. Couldn't ask for more. More

Neil is way better then your average salesman I've probably bought 12 new cars in my life. But this is the first time I've actually felt a sales rep was worth writing about rather then the overall I've probably bought 12 new cars in my life. But this is the first time I've actually felt a sales rep was worth writing about rather then the overall experience . Neil was outstanding. I was negotiating for my parents who lived a state away. Mahwah Honda always gives the best deals and they blew away the four other dealerships I went to which is routine for them. But Neil was wonderful with dealing with my 80+ year old parents. He was very patient and thorough with them and myself making sure they totally understood the transaction and would spend as much time as necessary to make it clear to them. Often this required repeating the same things over again several times. We completed the transaction paid for the car in full and were leaving . Neil brought his manager over to wish us well. He asked how our experience was and I said great. But one issue bothered me. The manager agreed and refunded the amount for that item. And this was after we paid! That's the kind of service you can expect at Mahwah Honda! More

Great Experience! This is my 4th lease that I've signed up for at Mahwah Honda. The team is great and accommodating! I've been a returning customer because of their cus This is my 4th lease that I've signed up for at Mahwah Honda. The team is great and accommodating! I've been a returning customer because of their customer service. More

Robert Fazio I was handled like a Tier 1 customer even thpugh I wasn't. The professional manner in which the staff treated us was exceptional. I would like to sa I was handled like a Tier 1 customer even thpugh I wasn't. The professional manner in which the staff treated us was exceptional. I would like to say that I have never goyten a car deal that quickly. Thank you Mahwah Honda. More

Michael Ross is the BEST! I cannot say enough about the experience I had this week with Mike. He is patient, knowledgeable, understanding and easy going. I had all 3 of my kids I cannot say enough about the experience I had this week with Mike. He is patient, knowledgeable, understanding and easy going. I had all 3 of my kids with me (ages and 8 and under) and he helped make my day way less stressful than I had imagined it would be. Michael Craig worked quickly to take care of my lease before my kids started going insane! More

Pleasure buying a car from here & Michael R.made it so easy. We were pleasantly surprised by the service here. Can't speak highly enough of Michael Ross - he was knowledgeable, patient, a good listener, friendl We were pleasantly surprised by the service here. Can't speak highly enough of Michael Ross - he was knowledgeable, patient, a good listener, friendly & down-to-earth and not pushy in any way which we greatly appreciated! We hate dealing with pushy salespeople and will walk away if that happens, so this was a wonderful experience for us as we bought our new car. (unlike what we were anticipating from other car dealerships in the past). Several option parts were not readily available (on back order) when we picked up the car, but Michael was very professional and helpful in calling and checking with us not only concerning the parts, but also just in general to see how we liked the car. This is a plus! :) Additionally, he spent time with us and never made us feel rushed. We also liked the dealership on a whole and felt well taken care of. We would definitely recommend this dealership and especially Michael to others. We will most likely come back when we buy our next car. More