Honda of Mahwah

feel like family Rob Fazio. and Pablo Garcia welcome and treated me like family from the first time i spoke to them on the phone about purchasing a car and within 2 da Rob Fazio. and Pablo Garcia welcome and treated me like family from the first time i spoke to them on the phone about purchasing a car and within 2 days i was on my way to finalize my purchase and when i finally met them in person i feel very much at home you both did an awesome job and i could have ask for anything more and you both kept your promise and now i am enjoy my 2007 saturn aura. I give you guys 100 stars for a job well done More

excellent job by bob... recommended him already excellent job by bob... I have recommended him already to a friend interested in a new car - I recommended the car, dealer and sales rep. excellent job by bob... I have recommended him already to a friend interested in a new car - I recommended the car, dealer and sales rep. More

Great guys Had a great 1st experience here purchasing my 16 Accord. Salesman Robert Zimmer was extrmely helpful and a pleasure to meet and do business with. Fina Had a great 1st experience here purchasing my 16 Accord. Salesman Robert Zimmer was extrmely helpful and a pleasure to meet and do business with. Finance manager Jack Russell was a pleasure as well. I have 0 complaints and would return for my next purchase! Not familiar enough with the going sale price to know if was excellent, the only reason 4 stars for that segment below. But seemed like an honest deal to me, and probably could get the fith star as well. More

Worth the Trip I was having a hard time getting the Honda Fit I wanted. I met Jorge on a Honda forum. I could tell even over the Internet he was a stand up guy. I fl I was having a hard time getting the Honda Fit I wanted. I met Jorge on a Honda forum. I could tell even over the Internet he was a stand up guy. I flew from Fort Lauderdale Florida to pick up the exact car that I wanted. Jorge did everything he said he would and more. I couldn't be more happy with my experience with Jorge. More

GREAT EXCHANGE ON NEW CR-V I was very happy with the way everything was handled with the new lease. Dave was great from start to finish with the deal, which by the way only too I was very happy with the way everything was handled with the new lease. Dave was great from start to finish with the deal, which by the way only took a few hours after a walked in, to walk out with a new CR-V. The exchange went smoothly and he did it all to get the best deal for me. Straight forward and easy to work with, everyone at Mahwah Honda was exceptional. Dave asked what I wanted and delivered. Thank you, Art at AllSeasons. More

Great Customer Service After the key to my 2013 Honda broke I spoke with Bob Pellecchia (Sales Manager) and Danny Barros (Service Manager). These gentlemen took care of me After the key to my 2013 Honda broke I spoke with Bob Pellecchia (Sales Manager) and Danny Barros (Service Manager). These gentlemen took care of me and replaced the key free of charge. They treated me like a valuable customer and I appreciate that. Carlos Dasilva continued the process in the same professional manner the morning the key had to be made. Thanks Guys! Pat Henry More

So Glad I Came Here Thanks Steve B. You actually made buying a new car a pleasant experience. I appreciate your kindness, patience and your low key mellow ways. I know Thanks Steve B. You actually made buying a new car a pleasant experience. I appreciate your kindness, patience and your low key mellow ways. I know you "steered" me in the right direction and am confident I made the right choice in a vehicle. Thanks for all your help! More

worth the ride I found myself at Mahwah Honda by accident. I had just had a miserable experience looking at a pre-owned Civic at Metro Honda in Jersey City. Just ab I found myself at Mahwah Honda by accident. I had just had a miserable experience looking at a pre-owned Civic at Metro Honda in Jersey City. Just about everything that gives car buying a bad name could be found there. Later that day, I took my daughter up near Mahwah to visit a friend, and stumbled onto the Mahwah Honda, Just about everything that car buying should be like is found here. I could not have been happier with my sales representative, Doug. I've bought many cars in my life, and it seems that fewer and fewer are sold by professional sales people. Doug is a pro. He was very knowledgeable about the car and its options, the difference between different model years, and differences between it and competitors. He didn't try to push me into a particular one they had. Instead, he tried to figure out exactly what I needed. This was going to be shared by two of my kids who were just reaching driving age., so safety and reliability were more important than cushiness and the lowest mileage. They had a very good selection of pre-owned Civics so that made things easier. We took a test drive that gave me a good feel for the car's capabilities, and he never rushed me to get back to the shop. When it came time to work out the numbers, he didn't play games, and I got a very reasonable price. When it came time to see the finance guy, which is often where they "get you", instead I had a very pleasant conversation with another pro. I forget his name, but he had been there for years. He explained that there's just a different culture at Mahwah than at some of those high pressure, giant volume places. While I was in his office, a couple poked their heads in to say hi. They had been customers for 20 years, and were looking for another car. You could tell the vibe at this place was legit. When it came time to get my plates, Doug dropped them off at my office, which wasn't far from his home. He also called a few days after purchase to make sure everything was going smoothly. Again, a real pro. I can't say enough about my experience. More

These guys are nuts. In November 2015 I visited Mahwah Honda with the intention of trading in 2 vehicles and buying 2 new Hondas. Bottom Line: the general sales mana In November 2015 I visited Mahwah Honda with the intention of trading in 2 vehicles and buying 2 new Hondas. Bottom Line: the general sales manager is rude, discourteous, and grossly unprofessional. When I got up to leave, he YELLED AT & INSULTED ME IN THE STORE. He is a grown man, a sales person, and supposedly the general manager. If you are reading this you may think this was a argument that escalated in the heat of car buying. Nope. He sat at the desk, was a total jerk, and then YELLED as I left. Not 20 minutes after being told by Mahwah my offer to buy 2 cars was nuts (then being insulted and yelled at), I was sitting in DCH Honda in Paramus NJ. Go there! Friendly & professional! And best of all I got the deal I wanted. Great team at DCH! More

Excellent Internet buying experience My wife and I were looking to purchase a 2016 Honda Pilot EXL w/Sensing. We originally went to another dealership and had a terrible experience tryin My wife and I were looking to purchase a 2016 Honda Pilot EXL w/Sensing. We originally went to another dealership and had a terrible experience trying to find the exact model and color. We contacted Mahwah Honda through their Internet sales channel and got in contact with Joe Donegan. He was courteous and professional while communicating over emails. He explained to us the situation, worked to find us the exact model and color of a vehicle being built and gave us a great price. We went to the dealership to sign paperwork and put a down payment. We received the vehicle a few weeks later just as Joe had promised. Throughout the process, Joe gave timely updates and maintained great communication. Mike in the finance department was also great and we were very impressed with the entire car shopping experience with Mahwah Honda. We definitely recommend this dealership and I look forward to doing business with them in the future. More