Honda of Mahwah

Excellent Experience The dealership looks very professional and is laid out very nicely. There are plenty of cars on display inside. The staff is very attentive. Dave D The dealership looks very professional and is laid out very nicely. There are plenty of cars on display inside. The staff is very attentive. Dave Desimone was a pleasure to deal with. He was very helpful as we negotiated my new Pilot and he was great on the follow up. He really made for a great experience when purchasing a new car. More

Excellent experience overall! I had a great experience at Mahwah Honda! It was quick and easy, and they worked with me and my budget. Lennox was the man, and helped me get into the I had a great experience at Mahwah Honda! It was quick and easy, and they worked with me and my budget. Lennox was the man, and helped me get into the car I wanted, at the price I wanted. I would highly recommend this dealership, and would definitely go back again. I love my new Honda, and the service and attention I was given make the deal even better! Go and see Lennox at Mahwah Honda next time you need a car! More

Great experience Anil Arora was a pleasure to deal with. I negotiated a final price via email and was able to pick up my car almost immediately. With the exception of Anil Arora was a pleasure to deal with. I negotiated a final price via email and was able to pick up my car almost immediately. With the exception of the fact that the dealership was not interested in my trade-in, which had nothing to do with Anil, the total experience was among the best car-buying experiences in my 40 years of buying cars. This is my second purchase from Mahwah Honda and would recommend them to all buyers. (This is also my 4th Honda...extremely reliable automobiles!). More

Brought My Vehicle In For Service I had brought my vehicle in for service on March 16, 2015, Ron was very friendly and had the service done good but the only disappointment was that th I had brought my vehicle in for service on March 16, 2015, Ron was very friendly and had the service done good but the only disappointment was that the service technician that worked on my vehicle, while doing the job, accidently cracked my front bumper and when I called to talk to Ron about this, he got upset and hung up the phone on me after denying that his technician did not do this but the fact is that when I had taken the vehicle into service, I had checked it very well all around my vehicle and there was no crack or scratch anywhere other than the one light scratch that was there when I bought this vehicle. So I request to Ron to have this fixed or mended not replace the whole bumper but Ron cuts me off, denies and hangs up the phone on me again, went in person to talk about this and he just cut me off straight off and said that he doesn't want to talk about this anymore. This whole customer service was bad and I didn't want to go to the service manager to complain because the service manager is his own brother and I just knew that nothing would be done about it. It was a very bad experience with service that I had, especially when going there for the very first time. Overall, Ron is a nice person and is very friendly as long as he gets appreciation but the moment we point out a problem, then all that nice personality is gone. I don't take Ron as a bad person for that but as a courtesy of their mistake they should have at least fixed up my bumper!!! More

Buying my CRV Was a pleasure to buy a car from Mr Arora. He was both friendly and knowledgeable and kept us up to date throughout the process. Michael Craig was als Was a pleasure to buy a car from Mr Arora. He was both friendly and knowledgeable and kept us up to date throughout the process. Michael Craig was also a pleasure to work with as we worked out the financial piece. More

quick and easy Rob did a great job and made process very quick and easy....i would recommend anyone to go to mahwah honda for a car. Thank you Rob. Rob did a great job and made process very quick and easy....i would recommend anyone to go to mahwah honda for a car. Thank you Rob. More

Honda Civic SI Lease Success Great service and personal attention to detail. Made the trip twice in one week and received great service. Go see Steve B. !!! Excellent rep and know Great service and personal attention to detail. Made the trip twice in one week and received great service. Go see Steve B. !!! Excellent rep and knows the business. More

Honda Geek We had the pleasure of dealing with Jorge last month to purchase our Odessey. He was extremely knowledgable about the car and helped us to figure out We had the pleasure of dealing with Jorge last month to purchase our Odessey. He was extremely knowledgable about the car and helped us to figure out what we truly needed (and not just what we wanted). He is focused on customer service and making the customer happy....not just trying to make a deal. Plus he's a total youtube and star wars geek...who doesn't love that! It was great to have some laughs during what is usually a very stressful experience. This is our 5th Honda but our first time at the Mahwah dealership. We definitely will continue to go to Mahwah for our future leases and hope to continue dealing with Jorge! More

Mahwah Honda made it happen My experience with Mahwah Honda was first rate thanks to the salesman Jorge Davila. I had no intention of buying the car when I walked in but the very My experience with Mahwah Honda was first rate thanks to the salesman Jorge Davila. I had no intention of buying the car when I walked in but the very professional Jorge Davila made it happen. I got the car I wanted at a price I thought was more than fair. In addition when picking up the car I was given a very patient walk thru of the instrument panel and the operation of that specific car. Bravo. Fred M. More

The best sales person in 48 years of driving in 3 states!!!! Alex Brischler is a very professional, honest, non-pressuring, kind, upfront sales person I have ever experienced. I leased a 2012 CRV-EX and 2015 C Alex Brischler is a very professional, honest, non-pressuring, kind, upfront sales person I have ever experienced. I leased a 2012 CRV-EX and 2015 CRV-EX from him. I didn't talk to anyone other dealer after the positive experience I had with Alex in 2012! I had about 4 emails to and from him : telling him what I want including style, mileage & color; We discussed the price & agreed; date and time I could get there which I had to change twice; & when I sent him my loan info! I spent less than 2 hrs driving and signing paperwork when I picked up the car both times! I only had to make 1 visit total each time! Alex spent time explaining the functioning of the car & set up my cell phone, radio & info on the car! He is the best! Alex returns your emails and telephone calls immediately during the sales process and after the sale! I went back to him because of my experience with the 2012, which was just as positive for the 2015 purchase. The 1st time I met him, it was as if we knew each other a long time! He doesn't pressure the customer at all! No matter where I live this is my car dealership! The other dealerships & Sales people I went prior to my 2012 experience left me with a regretful feeling. They were deceitful and dishonest and did not care after you signed the contract: Paramus Honda on Rt 4- Hershall who made manager & everyone else; Garden State Honda on Rt 3 - sales & service ; Planet Honda on Rt 22 sales & finance; Madison Honda & Honda on Rt 10! Horrific experiences! I hated buying cars!!!! Go to see Alex & his colleagues for a great experience. The finance business manager was very nice also- Howard Polman! No pressure! The dealership manager Bob Pellechia is great also! When a customer walks in the dealership a receptionist greets you & your not bombarded with sales people! It has if I walked into a professional office! I can't say enough positive things about Alex & the dealership! Yes MAWAH HONDA & ALEX BRISCHLER!!!!!!! More