Honda of Mahwah

Excellent Service from initial phone call to end Called into Main Line of Mahwah Honda only to inquiry about a 2014 Honda Civic EX-L. After speaking to the Phone Operator I was transferred to Sales Called into Main Line of Mahwah Honda only to inquiry about a 2014 Honda Civic EX-L. After speaking to the Phone Operator I was transferred to Sales Rep Tony Celeste. He was very attentive and receptive and answered all of my questions about the vehicle over the phone. He extended an invitation to come down to the showroom to test drive the the car. Honestly, I was already sold on the car but was still searching for a reputable Honda dealer to make the sale. I was fortunate to deal with Mahwah Honda and was treated with the red carpet treatment from beginning to end. I highly recommend Mahwah Honda, Sales Rep Tony Celeste, and Manager Jack Russell. Thanks again for a great experience. More

Mahwah Honda-A great place to buy a car!! An efficient and professional experience. Steve Bawiec was knowledgeable and patient in explaining the new technologies associated with my purchase o An efficient and professional experience. Steve Bawiec was knowledgeable and patient in explaining the new technologies associated with my purchase of a 2014 Honda Accord. More

Superb Service from beginning to end! The whole process of turning in my 11-yr. old car in order to lease a Honda Accord was so efficiently handled, and with complete attention to my needs The whole process of turning in my 11-yr. old car in order to lease a Honda Accord was so efficiently handled, and with complete attention to my needs as the new customer, one who went to Mahwah Honda based on MANY recommendations. The enthusiasm on the part of the salesman and the business manager concerning their Honda cars was so apparent! More

As a first car owner I walked into Honda and was immediately greeted by the front desk employer. She was kind and asked us if we needed assistance. Steve B was very helpfu I walked into Honda and was immediately greeted by the front desk employer. She was kind and asked us if we needed assistance. Steve B was very helpful in assisting me with finding a car. He offered a test drive right away. During the test drive he was knowledgeable of the car and was able to answer any questions that we had. Also when I purchased the car, Mike in financing, was very informative on all the information that Honda had to offer. I received a phone call and follow up email from Steve the next day after purchasing the car. Overall my first car buying experience was a success and this Honda dealership has some pretty helpful staff. Thank You! More

Very happy I have leased Hondas for almost 10 years. I was going to a different dealership and after my last lease, I was completely unhappy with them and starte I have leased Hondas for almost 10 years. I was going to a different dealership and after my last lease, I was completely unhappy with them and started asking for recommendations on another dealer. Everyone I talked to recommended Mahwah Honda. I was more than pleased with the level of service I received there. Everyone is friendly, helpful and able to answer any question I had. Mike and Justin were fantastic to deal with. To top it all off, I love my new car! More

A Very Good Recommendation!!! My husband and I had been to two local dealers, and were considering one of the offers, but I was just unsure.Our friend and neighbor recommended we v My husband and I had been to two local dealers, and were considering one of the offers, but I was just unsure.Our friend and neighbor recommended we visit Mahwah Honda before making a final decision.The inconvenience of a 20 mile trip was my major concern but we took our friend's advice and are certainly glad we did. The showroom was pleasant and bright and all of the employees were friendly and professional. Their neat appearance was also a plus. We asked for Jake Bender (Manager) and he introduced us to Jorge Divilia, a very pleasant and knowledgeable young man. Jorge spent a great amount of time with us answering all our questions and giving us a great deal of information. We left, still undecided on a car, but I knew we had found a reliable dealer. Today, we returned and purchased a CRV LX. One of the most attractive features for me was the fact that I was not deluged with phone calls and e-mails. Once again, Jorge spent a great deal of time with us, showing us all the colors and combinations available and never rushing us or appearing to be anything but interested and helpful. Without pressure I was able to make a final decision and we are very satisfied with the whole experience. I would definitely recommend Jorge and Jake to anyone who might be in the market for a car. Also very helpful and pleasant was Howard Polman, the Financial Officer. Once the car was ours, Jorge took the time to explain all the workings of the car before we drove away. We enjoyed a comfortable ride home. More

Thank you! THANK You! THANK YOU! After having a horrible long drawn out hunt for a vehicle your dealership was an answer to prayers! My friend and I have for over a month been misle After having a horrible long drawn out hunt for a vehicle your dealership was an answer to prayers! My friend and I have for over a month been misled and treated poorly by another dealership who supposedly specialized in securing deals for a vehicle for those with less than perfect credit. Then inviting emails and calls led us to Mahwah Honda. Within 24 hours Robert had good news and the next day we were in a vehicle with a reasonable interest rate and monthly payments! Thank you! Thank you!!!! Thank you so very much for your prompt, caring, friendly service!!!! More

Not A Sales Job, Just A GREAT Job !! I went into Mahwah Honda a few weeks ago to help my brother get to the dealer while he drove home a new car for his daughter. I was impressed by the I went into Mahwah Honda a few weeks ago to help my brother get to the dealer while he drove home a new car for his daughter. I was impressed by the professionalism, price, and low-pressure atmosphere at Mahwah Honda (not to mention the new showroom !). The price on the base model my brother purchased was enticing as I had a 10-year old version of the same car. I was planning on extensive -- and expensive -- upgrades and repairs going forward if only because my 2004 Civic was approaching 170,000 miles and it had only required oil changes to date (can't beat that, huh?). I gave it some thought and 2 weeks later made a trip to test-drive a new 2014 model. Great experience, even my parents came along for the ride. So....given a choice between putting my $$$ into a 10-year old Civic or a brand-new EX-L upgraded version, the choice was clear. The leasing option and benefits were fully explained to me. I received a good and fair price for my trade-in; Mahwah Honda went the extra mile to help me out. This was my 9th car and my best experience to date with everyone from the sales to business end. I HIGHLY RECOMMEND Mahwah Honda, and cannot say enough about Debbie Levinson, Jack Russell, and all the other great people there. More

Wonderful Experience at Mahwah Honda! My husband and I had a wonderful experience at Mahwah Honda. I can't say enough about how well we were treated by Dave Desimone and Al Weiser. It was My husband and I had a wonderful experience at Mahwah Honda. I can't say enough about how well we were treated by Dave Desimone and Al Weiser. It was our first time at Mahwah Honda and we were pleasantly surprised. We had a negative experience with other dealerships where the salesmen were pushy and not very negotiable with the pricing. Dave Desimone was a gentleman and truly wanted our business without a pushy attitude. We purchased a new 2014 Honda Pilot. The process was so easy I was taken back and surprised. Dave and Al met all our expectations. I could not be happier with my new Honda! The Finance Manager Jack Russell was also very friendly and professional. My husband and I would highly recommend Mahwah Honda for a pleasant, professional and comfortable experience. I am sure we will be back in the future. Thank you for making the process so easy! More

The best experience I ever had leasing we felt we knew Alex Brischler along time even though we just met him. Alex gave a no pressure no rush approach and Alex took the time to go over the we felt we knew Alex Brischler along time even though we just met him. Alex gave a no pressure no rush approach and Alex took the time to go over the paperwork and car. We will buy again from Mahway Honda. More