Honda of Mansfield

I WOULD URGE ANYONE TO GIVE MMG A TRY...THE SALES AND SERVICE STAFF ARE COURTEOUS AND PROFESSIONAL IN EVERY WAY..PRICES ARE FAIR AND I BELIEVE YOU GET MORE FOR YOUR MONEY DUE TO THE LEVEL OF KNOWLEDGEABL SERVICE STAFF ARE COURTEOUS AND PROFESSIONAL IN EVERY WAY..PRICES ARE FAIR AND I BELIEVE YOU GET MORE FOR YOUR MONEY DUE TO THE LEVEL OF KNOWLEDGEABLE PERSONNEL AND EXPERTISE OF THE TECHNICIANS. More

Cliff is an extremely professional and welcomes you with a smile and is always personable. Cliff takes time to explain what will be done on your vehicle and always provides up-dates while you wait for your a smile and is always personable. Cliff takes time to explain what will be done on your vehicle and always provides up-dates while you wait for your vehicle. Cliff is a definite asset to your organization! More

We took our Volvo XC90 to be serviced at this dealership in mid-February after seeing an intermittent service light indicating a brake failure. After what seemed to be an excessively long time to diagnose in mid-February after seeing an intermittent service light indicating a brake failure. After what seemed to be an excessively long time to diagnose the problem, it was recommended that we replace 2 electronic modules. $2,800 later, the problem still existed. We returned to the service department, and they again took their time diagnosing and communicating with us about it. This time it was a THIRD module that needed replacing, which would cost $1,300. We agreed to have this repair done, and it STILL didn't fix the problem we were experiencing. As you can imagine, we were rather upset at this point. After speaking with the service manager, we were able to get them to provide us with a loaner car (which, I should mention to their credit, was a very nice car) while they did some more diagnosing. You guessed it, they want to replace a FOURTH module at $1,300. Here it is, the end of May, and I still don't have my vehicle fixed. What made this experience even worse is the lack of communication on their part. There were times when we would go 2 weeks or more without hearing a word about their progress. My husband would call and leave messages and wait days before hearing anything from them. They justified all these fixes by saying that our vehicle has high mileage and is old (2003 with 174,000 miles) and is bound to have multiple problems. We took our vehicle to this dealership to have a specific issue fixed, and they failed to fix it. In the end, they have actually told us we should just take it to a different dealership. We will never do business with them again, and we will suggest the same advice to others as they themselves gave us... take it to a different dealership! More

Dennis Myrwold and Kannon Grant made buying a 2011 Honda Civic a pleasant and fun experience. Dennis responded to a request for quotation on the internet, was available to take my call Wednesday morning. I Civic a pleasant and fun experience. Dennis responded to a request for quotation on the internet, was available to take my call Wednesday morning. I visited the dealership that afternoon, and drove my car home that night. He and Kannon took care of all the paperwork and notified me Thursday of the finance rate of 0.9%! Dennis introduced me to the service manager and showed me where I will go for my first oil change. He made the experience fun. He is the only one who responded to my request for an internet quote. His friendly, professional approach is one that others will appreciate as well..give him a call! And I really like my new Honda! I'm looking forward to driving it for many years. PS: bought my first Honda at that dealership in 1987 and have driven Civics ever since. More

My name is Cody, I purchased a 2006 Chrysler 300 from MMG. I had very limited time to get a vehicle and was looking for something specific and as a customer my needs were handled very promptly as I was MMG. I had very limited time to get a vehicle and was looking for something specific and as a customer my needs were handled very promptly as I was expected them to be. Due to my lack of credit I was almost positive I wasnt going to be approved for a load but Whitey's got me approved which was very nice. The car I bought seems to be a good buy, I did get it for almost $4,000 under KBB, and it was in excellent condition. I recieved good service, everyone did seem friendly, so there were many pros with shopping here but not everyone is perfect so I must mention the cons. I did have a specific car picked out ahead of going to the dealership and already had researched the vehicle and found out alot of what i needed to know but I figured my sales rep would at least go over everything about the car with me, as far as how it runs, condition, miles, ever wrecked, on the title, or any aspect of the car at all but there was never anything really mentioned. I put my car for trade in but was never told how much I was recieving for the vehicle until it was pretty much final and was very unhappy with the ammount. I know I seemed eager to get the vehicle but nothing was really offered to me to make me really want to buy it from them. I did try to get at least a tank of gas with the car but there was no budging, which almost caused me to just leave and go to another dealership. But overall I would suggest thatt MMG is a decent dealership but I would also suggest to shop around a little to try to get a little bang for you buck, because regardless times are tough and when you find the dealership that understands that and is willing to do alot for your buisness then thats where you should get your car! But thank you MMG I do love my car and I appreciate the sale. Hopefully my time on this helps you provide better customer service, I give you a 3.5 out of 5 More

We leased two Honda Civics today and we couldn't be happier with our experience. This makes 6 Hondas we have owned or leased in the last 20 years. All have come from this dealership. The folks we de happier with our experience. This makes 6 Hondas we have owned or leased in the last 20 years. All have come from this dealership. The folks we dealt today with were very accomodating to our schedule and we will continue to do business with this dealership for many years to come. More

Karen was very informative and friendly throughout the sales process. She kept me informed with new car availability and worked with me to show me the special features of my new car. Don, in finance, wa sales process. She kept me informed with new car availability and worked with me to show me the special features of my new car. Don, in finance, was friendly and efficient on getting all the paperwork completed. I will definately go back to this dealership and these people on my next nissan purchase. More

I've been doing business with Whiteys (MMG)for a number of years. The sales, service, and overall business experience should be the benchmark for any dealership. Dirk Schluter got the ball rolling on thi of years. The sales, service, and overall business experience should be the benchmark for any dealership. Dirk Schluter got the ball rolling on this deal, his associate Mike Nash put the package together, and Don Debo handled the paperwork with expertice. He explained everything perfectly and I expect no surprises when it comes to my future service agreements. I would recommend MMG to anyone and will continue to do business with them. I have to add, from all past experiences, the service department is the best around bar none. Thank you MMG. More

Bought Jeep Liberty on 7/28/08. Brakes were almost out. They are putting brakes and rotors on free of charge, detailing vehicle again, fixing a "ding" in the paint and adding a car alarm. So far great serv They are putting brakes and rotors on free of charge, detailing vehicle again, fixing a "ding" in the paint and adding a car alarm. So far great service. Will post otherwise if I find problems later. More

Just after getting back from Iraq I was sold a wreaked vehicle for premium price (Did not know about carfax at the time), dealer failed to notify me the vehicle was in a major wreck prior to purchase. vehicle for premium price (Did not know about carfax at the time), dealer failed to notify me the vehicle was in a major wreck prior to purchase. Very unfriendly staff, was told letter reported to BBB sounded very childish by Schluter, and they would only fix or in my term "rebuild the rebuilt weck". "if the car was not salvaged then it must not be a wreck" More