Honda of Mentor

Another positive service experience for our 2018 HRV. Jen , our service writer was great to work with. Work was completed in a timely manner and waiting area is clean and comfortable. Complimentary car Jen , our service writer was great to work with. Work was completed in a timely manner and waiting area is clean and comfortable. Complimentary car wash is a nice touch More

We made an appointment and yet the person was not available. They did not call us to let us know they couldn’t take our trade that the salesman inquired about in detail via phone the day prior. Conde available. They did not call us to let us know they couldn’t take our trade that the salesman inquired about in detail via phone the day prior. Condescending and shockingly unprofessional. Extremely disappointed with the experience. I would recommend going anywhere else! More

Josh was great. He had the car ready for me and took the time to go over the new features that I was not familiar with and he was willing to answer all my questions. He had the car ready for me and took the time to go over the new features that I was not familiar with and he was willing to answer all my questions. I would highly recmmend. More

Kevin was amazing! Answered all my questions and really paid attention to my wants and needs. 5 star service and the sales manager always checked in to make sure all my Answered all my questions and really paid attention to my wants and needs. 5 star service and the sales manager always checked in to make sure all my questions were answered. Amazing service that far exceeded my expectations- More

My third Honda from this dealership! Experience has always been great! From the car salesman to the general manger and the service department. Experience has always been great! From the car salesman to the general manger and the service department. More

Loved it there ! !! So nice and friendly and efficient will come back for sure! Thank you for the speedy job !! So nice and friendly and efficient will come back for sure! Thank you for the speedy job More

Love Honda of Mentor service department. I have been going there for 25+ years. Have never had a bad experience. Service department is great at explaining the repairs...needed repairs...upk I have been going there for 25+ years. Have never had a bad experience. Service department is great at explaining the repairs...needed repairs...upkeep. More

They are amazing. I got the exact car that I asked for and was able to receive a nice amount for my trade! Bryan S. was the best car salesman that I have ever had!!!!! I got the exact car that I asked for and was able to receive a nice amount for my trade! Bryan S. was the best car salesman that I have ever had!!!!! I will be getting my vehicles from this location from now on. More

I’m always impressed by the service at Honda off Mentor, and send all my family and friends. and send all my family and friends. More

The Honda of Mentor service department was very kind, understanding, helpful and accomodating. I had an easy time scheduling an appointment. understanding, helpful and accomodating. I had an easy time scheduling an appointment. More