Honda of Mentor

i liked the none pushey maner of the staff ,and speed of service.car was well cared for .i thought for the year it was priced high.i liked the dealership it was very clean and the offering of food was nice service.car was well cared for .i thought for the year it was priced high.i liked the dealership it was very clean and the offering of food was nice. More

Mark is always so friendly, courteous, and efficient. Even when I am just coming in for routine service, I am always treated like a valued customer! Even when I am just coming in for routine service, I am always treated like a valued customer! More

This is the 5th Honda vehicle I have bought from this dealership. The same sales person, Anthony Canzone, has sold us all the cars. We like the professionalism of the sales department and service depar dealership. The same sales person, Anthony Canzone, has sold us all the cars. We like the professionalism of the sales department and service department. Honda is a good product, but Honda of Mentor keeps us coming back. More

Mark checked in my car for service he was friendly and professional.He asked when I needed the car back and had it waiting for me when I arrived to pick it up. Mark was unavailable at the time I picked my professional.He asked when I needed the car back and had it waiting for me when I arrived to pick it up. Mark was unavailable at the time I picked my car up but Jalene (I think that's right)quickly stepped up and took care of me she was fast and professional. I just had an oil change but these two employees made it fast and easy. More

Overall we were pleased with our experience with Honda of Mentor. We had arranged to arrive at 0900 on a Saturday when the dealership had opened to test drive 2 Honda Pilots (we were traveling 1.5 hours to g Mentor. We had arranged to arrive at 0900 on a Saturday when the dealership had opened to test drive 2 Honda Pilots (we were traveling 1.5 hours to get to Mentor). When we arrived, both vehicles were out on extended test drives. While we understand that to make a sale it is first come,first serve, it would be nice to have better coordination amongst the sales staff to avoid this, as it was very inconvenient. The manager did work with our salesman Chip regarding the prices for the remaining Pilots on the lot. Although we appreciated that, the deal offered was not as good as it seemed as the prices on the lot were about $3000 higher than the prices on the internet--we felt this was somewhat misleading. Having said all of that, we feel that we received a very fair price on both the Honda Pilot that we purchased and on our trade in. We walked in with financing from Capitol One and Lisa (?) from the finance department was able to get us an even better rate. I did email Chip and leave a message for him as well this week regarding the 3 months of XM that came with a certified Honda and have never received a response. Again, overall we are pleased with our experience but there are some areas to be improved upon. More

My wife and I were pleased with the attention given by Mr. Crowe. We don't shop for a new car very often and never felt pressured. Mr. Crowe. We don't shop for a new car very often and never felt pressured. More

The service that I received was excellent. Richard was very helpful and we went beyond my expectation. He got me a great deal with my new car's financing which was better than the previous vehicle terms. very helpful and we went beyond my expectation. He got me a great deal with my new car's financing which was better than the previous vehicle terms. He also helped me with information that will allow me to help my mother finance a used car that was in the inventory. Overall I was very pleased witht he purchase and also the employee assistance. More

I have come to count on Honda of Mentor for all my service needs and have never been disappointed. No matter whom I deal with, everyone there is a true professional, friendly and courteous, and most service needs and have never been disappointed. No matter whom I deal with, everyone there is a true professional, friendly and courteous, and most accommodating. I would not go anywhere else for my service needs. I plan on continuing to own Honda for the rest of my driving life. More

Great dealership. After being frustrated by Motorcars Honda in Cleveland, and being treated poorly, we went out to Honda of Mentor. What a difference! So nice to actually feel like a valued customer. Honda in Cleveland, and being treated poorly, we went out to Honda of Mentor. What a difference! So nice to actually feel like a valued customer. Salesmen and women aren't paid on commission. They just want a sale, and they want to sell you the car YOU want. Very fair pricing. We after the quality of service we received, my wife and I felt no need to haggle over price. Top notch and a class act! More