Honda of Mentor
Mentor, OH
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Adam was extremely professional, knowledgeable and a pleasure to deal with. I also enjoyed the convenience of being able to pay online in advance of picking up my car. I also appreciate getting the ca pleasure to deal with. I also enjoyed the convenience of being able to pay online in advance of picking up my car. I also appreciate getting the car wash as part of the service. More
Unfortunately I will not come back unless the employees wear masks when they are with a customer. Otherwise the work and service is the best! wear masks when they are with a customer. Otherwise the work and service is the best! More
Kevin Robinson was advisor who took care of me. He was very thorough n was sure my vehicle was running good. It was out warranty 2019 fit w only 15700 miles so got supervisor ok to cover expense. He went very thorough n was sure my vehicle was running good. It was out warranty 2019 fit w only 15700 miles so got supervisor ok to cover expense. He went extra step to help me outn u appreciate it. I am 78 yrs old n every penny counts. Thank you! More
I need it my car towed It went Honda and I had to called and set my car was there and I think I need a new battery and they took care of it several hours later but it was worth the wait. Service Department and set my car was there and I think I need a new battery and they took care of it several hours later but it was worth the wait. Service Department rock More
Scott Sandberg, Service Advisor, treated my wife and I with a warm greeting and total professionalism. A different experience compared with Spitzer Honda, where we previously took our vehicle for schedule with a warm greeting and total professionalism. A different experience compared with Spitzer Honda, where we previously took our vehicle for scheduled services. At Spitzer Honda, the atmosphere wasn't warm and friendly. We wasn't greeted with a hello, a smile, or a thank you. Even the managers didn't make us feel welcome. So sad. Mr. Sandberg is our go to person for future service on our 2015 Honda Pilot. More

