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Honda of New Rochelle
New Rochelle, NY
2,306 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,306 reviews
March 31, 2016
Excellent service It was time for a new safe vehicle for a new driver in our house. Mr. Hijaj helped us compare vehicles, prices and made the transaction seamless. He It was time for a new safe vehicle for a new driver in our house. Mr. Hijaj helped us compare vehicles, prices and made the transaction seamless. He has stayed in touch following the sale to assure our satisfaction. It was our first time at the dealership. We will be back! More
by Nrj24usa
Employees Worked With
Mehdi Hjiaj
March 31, 2016
Salesman Nathan the best!! The salesman Nathan Frost was the main reason I returned to Honda due to his excellent service.!! Go see him!!! Nathan is professional and very in t The salesman Nathan Frost was the main reason I returned to Honda due to his excellent service.!! Go see him!!! Nathan is professional and very in turn to your needs for a car and your time! More
by jacqueNana
Employees Worked With
Vincent Brusco, Nathan Frost
March 26, 2016
I really felt comfortable, and satisfied. I have had a lot of negative experience with car dealers, but I will have to say so far I am more than pleased with how I have been served regarding m I have had a lot of negative experience with car dealers, but I will have to say so far I am more than pleased with how I have been served regarding my purchase and my car service. I thank you Honda of new Rochelle and I pray that you continue your excellent service to all your customers.. More
by shekisha wright
Employees Worked With
Mike Vigliotti
March 19, 2016
Excellent Experience! When our lease was up, Ricky and Mehdi helped put us in a new car. They worked all day to get us what we wanted. They were both very professional and When our lease was up, Ricky and Mehdi helped put us in a new car. They worked all day to get us what we wanted. They were both very professional and curteous. This is the 3rd car we have bought at Honda New Rochelle and we will continue to come back again and again. A fantastic experience!!! More
by DLW
Employees Worked With
Mehdi Hjiaj
March 15, 2016
Beware Purchases Beware; Worst experience ever: When you buy/lease a car they were so sweet and nice if you cancel the deal they ruin your life. Here is my Purchases Beware; Worst experience ever: When you buy/lease a car they were so sweet and nice if you cancel the deal they ruin your life. Here is my story, after short text message from there sales team I visited the HOND of New Rochelle on 3/8/16. The sale Consultant was BEN THOMAS and he was so nice and good if you buy a car. I filled all paper work and came home and told not to run my credit unless call me first. The next day morning I talked to my banker (I was closing my house in 10 days) he suggest me to wait until you close the house. I called around 9:30 and left the message to the Sales consultant MR. BEN THOMAS couple of times. I left messages with the receptionist not to run my credit. After couple hours I talked to MR. BEN THOMAS and he said 'NO PROBLEM I WILL TAKE CARE". The next day I got message they ran two inquiries in my file, One from HONDA of New Rochelle and another from HONDA Finance. I talked to credit bureau and Honda financial; they said the dealer need to remove the inquiry. I called again to dealership and talked to Finance Manager MR. PHIL , he said the sales man didn't inform him on time, I texted and email, left a message to BEN THOMAS and he don't want to answer. Now I am getting problem with my home loan. Again I contacted the dealership and they telling me both not came or not there, they not responding my email or text. ? IF YOU WANT TO BUY THEY WERE SWEET TO YOU, IF YOU HAVE ANY ISSUE WITH THEM THEY DON’T COOPERATE. More
by Zee
March 07, 2016
Great experience Mehdi was a terrific sales associate. He was attentive, responsive, a good listener, knows his product, and takes great pride is representing Honda Mehdi was a terrific sales associate. He was attentive, responsive, a good listener, knows his product, and takes great pride is representing Honda of New Rochelle. I would highly recommend him to anyone. We had an excellent experience. More
by Dodger
Employees Worked With
Mehdi Hjiaj
March 04, 2016
Very happy I was very happy with my experience at this dealership. I had my car within a couple of days of my purchase. The salesman Ivan Chavez was awesome, ver I was very happy with my experience at this dealership. I had my car within a couple of days of my purchase. The salesman Ivan Chavez was awesome, very knowledgeable. He even sat with me in the car the day I picked it up to show me all the features and how to set them up and use them. I highly recommend this dealership and Ivan of course. More
by mciraco123
Employees Worked With
Tinu Thomas, Ivan Chavez
March 03, 2016
Fantastic Customer Service/Sales Job I went to this dealership with my husband to lease/buy a 2013 Honda Pilot. Tinu attended to us. He was fantastic. God bless him. I went to this dealership with my husband to lease/buy a 2013 Honda Pilot. Tinu attended to us. He was fantastic. God bless him. More
by Ogunyemi, Vicky16
Employees Worked With
Tinu Thomas
March 03, 2016
Excellent buying experience. The entire team was FANTASTIC. I started via a telephone contact with Mr. Vincent Brusco. Mr. Brusco was very helpful and informative, and put me in The entire team was FANTASTIC. I started via a telephone contact with Mr. Vincent Brusco. Mr. Brusco was very helpful and informative, and put me in contact with Mr. Mehdi Hjiaj. I did the bulk of my "Q&A" with Mr. Hjiaj. He was also very helpful and knowledgeable, but not "pushy", he simply answered my questions and addressed my concerns. After about an hour-long meeting I decided to purchase a 2016 Honda Accord EX-L V6. Mr. Hjiaj let me know the car would be ready for pick up in TWO DAYS (quite a surprise to me, I was expecting about a week), and introduced me to Kenny (whose last name escapes me), to fill out the required sale/purchase paperwork. Kenny, much like Mr. Brusco and Mr. Hjiaj, was informative and helpful, with no "high pressure" sales attempts. Lenny answered my questions, addressed my concerns, and explained additional coverage I could purchase. I left for the day, and when I returned to pick up the car Mr. Hjiaj sat with me for about an hour explaining and demonstrating the new technological features of the car. This was a TREMENDOUS help, as I am not the most "tech savvy" kind of person. After I "got it" with the technology I did my final purchase paperwork (with Kenny again), and was soon on my way. All in all, it was an excellent experience, and I am already thrilled with my new Accord. I will DEFINITELY recommend Honda of New Rochelle to family and friends. More
by Dan
Employees Worked With
Vincent Brusco, Kenny Marerro, Mehdi Hjiaj
March 02, 2016
Outstanding Customer Service I went into this dealership understanding that purchasing a car can be overwhelming and frustrating. I met with Deborati Saha who approached us shortl I went into this dealership understanding that purchasing a car can be overwhelming and frustrating. I met with Deborati Saha who approached us shortly after we walked in. She showed great patience and outstanding customer service during our lengthy visit. I was able to ask many questions which Debbie was able to answer both quickly and intelligently. If anyone is looking to make a purchase I highly recommend you come see Deborati at Honda of New Rochelle. I was beyond impressed and happy with the service and my new car!! More
by Lycaraballo
Employees Worked With
Phil Velasco, Debbie Saha
