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Honda of New Rochelle
New Rochelle, NY
2,386 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,386 reviews
June 01, 2026
Great service and Alan in particular was stellar. He worked hard to get us the best deal possible. He worked hard to get us the best deal possible. More
by amarialabella
Employees Worked With
May 31, 2026
Alan was great to deal with as well as Jesue the finance manager ! Process was easy A++ manager ! Process was easy A++ More
by HESTER
May 29, 2026
I purchased a Honda CRV From Honda New Rochelle . My sales person Alan was very professional and transparent. My sales person Alan was very professional and transparent. More
by Dfa1423
Employees Worked With
May 05, 2026
I had a very disappointing experience with Honda of New Rochelle. I purchased a 2024 Honda Odyssey Touring on 12/21/2025, and after the sale the dealership failed to follow through on several promises. I w Rochelle. I purchased a 2024 Honda Odyssey Touring on 12/21/2025, and after the sale the dealership failed to follow through on several promises. I was told I would receive replacement floor mats, help with the passenger-side door damage, and a refund for the fee difference, but none of this was properly resolved. I was also told that a $946 check had been sent, but I still have not received it. I made repeated calls and follow-ups over many months, but the communication was poor and the issues remained open. I expected much better honesty, follow-through, and customer service. More
by RK
May 02, 2026
After three years of leasing Honda Accord Touring from New Rochelle Honda, I again leased a new 2026 Honda Accord Touring this week. It was the customer focused care and support of Crystal Ortiz and h New Rochelle Honda, I again leased a new 2026 Honda Accord Touring this week. It was the customer focused care and support of Crystal Ortiz and her Manager Roberto that made the difference. Crystal is a first class sales rep with knowledge of Honda cars and admirable attention to the concerns of customers. From day one to the end, she gave me excellent service. So did the Honda Finance Manager, Olecia, who guided me with her finance expertise to smoothly close the lease. Thank you, Honda New Rochelle, for having such first class staff! Bisrat Aklilu More
by Bisrat Aklilu
April 27, 2026
Great experience dealing with Alan C very easy transaction will recomend all ask for Alan transaction will recomend all ask for Alan More
by nanabel11
Employees Worked With
April 24, 2026
Brought my car in for service after recovering my car from being stolen. Car was returned with scratches on the passenger side of the vehicle after the service team fixed the locks on my vehicle. When I from being stolen. Car was returned with scratches on the passenger side of the vehicle after the service team fixed the locks on my vehicle. When I spoke to the service manager he was argumentative and did not provide a solution. A few hours after leaving Honda, I was alerted that there was an airtag tracking me from 10:30am (when I arrived to get my vehicle from Honda of new rochelle). Someone from the service department placed an airtag in my car after servicing the car. I will not be returning to Honda to get any services for my car. I do not trust them nor do I feel safe. After my Lease i will never purchase a car from Honda of New rochelle again. Ive been with Honda for 7 years now. And this experience has truly been so disappointing. More
by Terry Champ
April 20, 2026
After some initial problems trying to put down a deposit to hold the car for a day until I could come test drive, Javier Figueroa finally facilitated that with a credit card. Then dealing with salesperson A to hold the car for a day until I could come test drive, Javier Figueroa finally facilitated that with a credit card. Then dealing with salesperson Alan Cervantes was pretty straightforward. He was knowledgeable and helpful. Compared to other used car dealers they offered a low doc fee of $175. My only criticism is that some minor paint and plastic scratches and a nick on a tire sidewall could have been disclosed on the listing, but Alan did have it detailed which took care of most of the scratches and the tire nick. Overall I was very happy with the car, and the price! More
by Michael
April 06, 2026
Very efficient and professional. I’d buy 10 cars from him. He was very encouraging and helpful with my many questions and concerns. I wasn’t optimistic on entering , however I left w I’d buy 10 cars from him. He was very encouraging and helpful with my many questions and concerns. I wasn’t optimistic on entering , however I left with a vehicle all because of Carl Reid! Thank you sir! More
by Pblint60
Employees Worked With
March 28, 2026
5 stars made it simple and easy. Smooth ask for Alan C will be back Smooth ask for Alan C will be back More
by JINFANTE02
