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Honda of New Rochelle
New Rochelle, NY
2,306 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,306 reviews
March 01, 2016
What a disappointment My last review was typed when I was real upset, so let me take a crack at it again and be fair. For one, these are good, decent people - *way* more My last review was typed when I was real upset, so let me take a crack at it again and be fair. For one, these are good, decent people - *way* more decent than your run-of-the mill dealership. They're New Yorkers - on the move, and can be blunt at times, but that's not a bad thing. The team knows their stuff. I went in on a Saturday at 10AM. Unfortunately, the place was overwhelmed by midday. They sold 26 cars that day. What sucked for me and got me so upset was that I ended up spending 8 hours at the place, and missed a broadway show I got tickets for my girlfriend and me to enjoy. (My view is that once you're in the middle of a car deal, you can't just get up and leave - you've gotta see it through.) In the team's defense: Joe, the lead sales manager, walked around and personally gave people water bottles, pizza, bags of cookies, etc. The guy was red in the face, hustling after every deal, every customer. I was actually about to leave the dealership, shake hands with the finance guy, and tell him that I loved my experience but that we couldn't come to terms on a deal. He sat me down with the same Joe that passed food around, who then cranked out a deal for me that there is *no way* he could have made *any* money on. Now, am I telling you to go there and squeeze these guys for everything they're worth? No. But what I am saying is that I know sales, and I know when someone really gives a crap about your personal situation versus when they're looking at you as one step closer to a quota. Joe genuinely cared. He saw how far we drove out (from Bayonne, NJ), he saw how long we were sitting down, how upset my girlfriend looked, he saw it all, and he made it up to us with a deal that probably did his business no good, but kept a customer happy. On to my sales guy, Navrick. Navrick was polite, informed, and didn't lay the pressure on us one bit. He gave us space when we asked for it, he was patient when I was difficult, and he did the best he could to follow up with us after we were past his stage in the process (he must have had at least 4 other clients lined up after us). He and I had a slight misunderstanding in communication after that day, but he escalated it to the proper parties and the problems were solved. My final take? The dealership is a special place, and #1 for a reason, no doubt. Before you go there, make sure you have several hours of time set aside - a lot of other people are catching on to their talent, and it gets crowded as a result. I ended up having a personal issue after the day was done and Joe called me as soon as he found out and made sure it was taken care of. In a few years, I'm going to be in the market for a certified Pilot, and even though things were rough the first time around, I can see that these guys deserve my business, and at least the chance to earn yours. I'll probably just schedule an appointment on a less busy day; if they took care of me as well as they did on a day like that, then I'm sure the service will be even better on a regular day. More
by DM112090
Employees Worked With
Navrick Broady, Joe , Thomas O'Shea
February 29, 2016
Great knowing Chris We met Chris about 10 years ago through my brother who had recently bought a Honda Odyssey with Chris as his salesperson. We got our first Pilot. A We met Chris about 10 years ago through my brother who had recently bought a Honda Odyssey with Chris as his salesperson. We got our first Pilot. A relationship with Chris developed and today we consider Chris like family. We leased a couple of vehicles with Honda and Chris as our salesperson. Our daughter also leased a Civic with Chris. In 2010 we bought our Pilot and just this weekend we bought 2015 CRV. Chris has always treated us like family and he has always been honest in our dealings. We highly recommend not only Honda cars to our family and friends, but we send them to Christopher M. Paranzino. More
by ans/CRV
February 29, 2016
Thank you Thank a lot to Mehdi for making my visit to Honda of New Rochelle so nice and productive. Actually it was my best experience in leasing/purchase a car Thank a lot to Mehdi for making my visit to Honda of New Rochelle so nice and productive. Actually it was my best experience in leasing/purchase a car. Sergey More
by Sergey
Employees Worked With
Mehdi Hjiaj
February 27, 2016
Lease turn-in made easy and fast Worked with Ivan on returning our leased CRV, who was fantastic and professional. Very efficient, detail-oriented, and within a few hours, had us read Worked with Ivan on returning our leased CRV, who was fantastic and professional. Very efficient, detail-oriented, and within a few hours, had us ready to take delivery of our new lease, 2016 CRV. Would highly recommend to anyone looking for a no-pressure car-buying experience. More
by MTLPR
Employees Worked With
Ivan Chavez
February 25, 2016
Great service from start to finish. On 02/22/16 I leased a Honda civic ex from new Rochelle Honda. Sales rep Mehdi did an outstanding job from test drive to delivery. All my questions we On 02/22/16 I leased a Honda civic ex from new Rochelle Honda. Sales rep Mehdi did an outstanding job from test drive to delivery. All my questions were answered in detail,the experience far exceeded my expectations.very satisfied customer. Thanks Mehdi and New Rochelle Honda. More
by Civic 2016
Employees Worked With
Mehdi Hjiaj
February 24, 2016
Great experience. I got a quote through Edmunds that was honored with no bait and switch or hard selling tactics. No hidden fees either. Every car shopping and buying I got a quote through Edmunds that was honored with no bait and switch or hard selling tactics. No hidden fees either. Every car shopping and buying experience should be like this one. More
by George W
Employees Worked With
Anthony Tetteh
February 14, 2016
Great Experience! David Barber is a very knowledgeable and helpful salesperson. He goes over the vehicle thoroughly explaining all the features. This was my best car sh David Barber is a very knowledgeable and helpful salesperson. He goes over the vehicle thoroughly explaining all the features. This was my best car shopping experience. He works toward selling the customer what they are looking for and not pushy at all. I wanted to upgrade from my civic to an accord and they gave me a good deal for my trade. I am very satisfied with my certified Honda accord. I would highly recommend you visit this sales consultant. You will be very pleased! More
by Ms.Campbell
Employees Worked With
David Barber
February 13, 2016
Want to come back One of the best experiences i have ever had. I picked up the car the same day. Would defniitely recommend this dealership to anyone and everyone i com One of the best experiences i have ever had. I picked up the car the same day. Would defniitely recommend this dealership to anyone and everyone i come across. Even though i got into the same type of vehicle and kept telling Jose Gomez that he did not have to go over the vehicle with me, he still was persistent and actually showed me some new features that the car had that nobody ever showed me before. I can tell he really likes us customers to come back with the amount of detail he went over with me. The whole time he was relaxed and i never felt pressured even though i tried to give him a hard time to get my payment lower. Love this place More
by Karol
Employees Worked With
Sal Iqbal, Jose Gomez
February 08, 2016
Great experience! Honda New Rochelle rocks! It was great working with Ivan Chavez! Easy , smooth transaction! Ivan was superb! A++ Would refer Honda New Rochelle Honda New Rochelle rocks! It was great working with Ivan Chavez! Easy , smooth transaction! Ivan was superb! A++ Would refer Honda New Rochelle to all my family and friends! Go HONDA NEW RO! More
by Melissademelo
Employees Worked With
Ivan Chavez
February 07, 2016
The wonderful experience I had an excellent day I got a wonderful car from a sales man named Javier who is very sweet in very honest person. I did not get taken advantage of a I had an excellent day I got a wonderful car from a sales man named Javier who is very sweet in very honest person. I did not get taken advantage of at all my payments are affordable and so is my insurance I'm recommending everybody to go to this dealership More
by Mskirton
Employees Worked With
The salesman's name is Javier and the manager Juan
