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Honda of New Rochelle

New Rochelle, NY

4.8
2,313 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you. Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale. Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied. YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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25 E Main Street

New Rochelle, NY

10801

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Showing 2,313 reviews

October 05, 2015

Great person Usually i buy my car for the specifications that I am looking for. Usually I buy always an Audi...may be I am addicted to this brand. For the first More

by carrau deco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehdi Hjiaj
Oct 16, 2015 -

Honda of New Rochelle responded

We here at Honda of New of New Rochelle would like to personally thank you for making the switch.. Not because of our brand and reliability but, again in behalf of your experience and relation with Mehdi! We are sure he'd be honored and gratified by your kind words. If you require any further assistance in the near future do contact us! Enjoy your new Honda! Best regards, Kenneth Marrero Kmarrero@hondaofnewrochelle.com

October 04, 2015

Unhappy To Happily satisfied. If you ever have a problem with your Honda, I highly recommend you go see Sandy Dorcey. She is one of the best Service Reps you want on your side. She More

by Theresa9368
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandi Ortiz
Oct 16, 2015 -

Honda of New Rochelle responded

I would like to apologize in behalf of our service team seeing we could not get this issue resolved sooner! But, in the same token Sandi is very diligent and we are extremely grateful to have Service Representatives like her by our side as well! Thank you for investing time with our service department and if you need any further assistance we are a call away! Thanks again, Kenneth Marrero Kmarrero@hondaofnewrochelle.com

October 03, 2015

Purchase I purchased Honda CR-V touring from Honda of New Rochelle , my sales person was Ben Thomas. I enjoy working with him and he the process easy. This is More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leonard Canora 111
Oct 16, 2015 -

Honda of New Rochelle responded

The CR-V Touring - Great choice! Our senior sales representative Ben Thomas is a huge asset to our team and we would like to thank you for return business. We look forward to assisting you in the future and more importantly retaining our positive relationship! Sincerely, Kenneth Marrero Kmarrero@hondaofnewrochelle.com

October 01, 2015

i enjoyed working with mr David lartey I am happy to report that i had an excellent experience at the Honda of New Rochelle.l am very pleased with the2015 Honda CRV i purchased and l will c More

by joseph13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey, David Lartey
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for providing us with feedback regarding your visit, Leticia! Our team works hard to keep our customers coming back to Honda of New Rochelle. David is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for your recommendations as well. We look forward to seeing you soon and hope that you enjoy your new 2015 Honda CRV! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 28, 2015

Excellent Salesman!!!!! Ask for NATHAN FROST!!!!!!!!!!!!!!!! Excellent salesman, Nathan Frost was professional, articulate and very polite. The whole experience was wonderful! A pleasure doing business with him More

by jacqueNana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Frost
Oct 23, 2015 -

Honda of New Rochelle responded

Jacque, thank you for the awesome feedback! You're right, Nathan is an excellent salesman and we appreciate all he does for us! We're very happy to hear that he was there to provide you with wonderful experience during your visit. We thank you again and we look forward to seeing you again in the future! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 28, 2015

Easy car buying with David Walked in on Saturday morning and was approached by David he showed me the CRV i wanted . He was very helpful and showed patience will any question we More

by jULIEANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey, Phil Velasco
Oct 23, 2015 -

Honda of New Rochelle responded

Hi Julie, congratulations on your new 2015 CRV EX! We appreciate David as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 27, 2015

Dealt with Ben Thomas - Excellent !!!! My friend and I leased a CRV with this dealership and professionalism at its best. Went to 6-7 other dealers in NJ and none of them were transparent a More

by ashishshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rudolph Bryant
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for spreading the good word! We couldn't be happier that we were able to service you as well as your friend. Congratulations to the both of you on your new cars! Please let us know how we may be able to help next! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 23, 2015

Service Problems The service department is awful. Called in about a recall part, took two months and eight phone calls for them to finally get the part in. When that f More

by Alex1113
Customer Service
Recommend Dealer
No
Employees Worked With
Christina
Oct 23, 2015 -

Honda of New Rochelle responded

Alex, I apologize that you felt your recent experience with us was less than pleasing. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 23, 2015

Industry needs more salespeople with Mehdi's qualities! It was a pleasure working with Mehdi this past Saturday. He showed patience, courtesy, and kindness to both my daughter and I. In our meeting he showe More

by MESPO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Velasco, Mehdi Hjiaj
Oct 23, 2015 -

Honda of New Rochelle responded

It was a pleasure to read about your buying experience working with Mehdi. Congratulations on your new Honda! It is great to know that our staff's excellent customer service has earned your continued patronage. Thank you and we look very forward to seeing you again in the future! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 21, 2015

Great experience like it Honda of New Rochelle has good customer service. Salesman Mr Mehdi Hijaj very helpful to get vehicle per my family need. He took time to explain us al More

by Samjose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinu Thomas, Mehdi Hjiaj
Oct 23, 2015 -

Honda of New Rochelle responded

Congratulations on your brand new 2016 Honda Pilot! Mehdi is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for leaving us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

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