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Honda of New Rochelle

New Rochelle, NY

4.8
2,306 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you. Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale. Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied. YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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25 E Main Street

New Rochelle, NY

10801

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Showing 2,306 reviews

September 23, 2015

Industry needs more salespeople with Mehdi's qualities! It was a pleasure working with Mehdi this past Saturday. He showed patience, courtesy, and kindness to both my daughter and I. In our meeting he showe More

by MESPO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Velasco, Mehdi Hjiaj
Oct 23, 2015 -

Honda of New Rochelle responded

It was a pleasure to read about your buying experience working with Mehdi. Congratulations on your new Honda! It is great to know that our staff's excellent customer service has earned your continued patronage. Thank you and we look very forward to seeing you again in the future! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 23, 2015

Service Problems The service department is awful. Called in about a recall part, took two months and eight phone calls for them to finally get the part in. When that f More

by Alex1113
Customer Service
Recommend Dealer
No
Employees Worked With
Christina
Oct 23, 2015 -

Honda of New Rochelle responded

Alex, I apologize that you felt your recent experience with us was less than pleasing. It is my goal to help resolve this matter while demonstrating the importance we place upon providing excellent customer service. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. I look forward to hearing from you. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 21, 2015

Great experience like it Honda of New Rochelle has good customer service. Salesman Mr Mehdi Hijaj very helpful to get vehicle per my family need. He took time to explain us al More

by Samjose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinu Thomas, Mehdi Hjiaj
Oct 23, 2015 -

Honda of New Rochelle responded

Congratulations on your brand new 2016 Honda Pilot! Mehdi is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for leaving us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 18, 2015

Honda Express Service - New Rochelle,NY Wonderful people working in there. Extremely professional, cordial, ready to give any assistance you may need. Mr. Vigliotti is just amazing! He accom More

by BELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL VIGLIOTTI
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for leaving us this excellent review, Bella! We are very happy to hear that we could be so helpful during your visits with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 15, 2015

Above and Beyond Service, and Fantastic Prices! Our salesperson, Debbie, was wonderful...she worked hard to get my daughter the car she wanted, in time for her to drive off to college! The finance More

by One Happy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil in Finance, Debbie Saha
Oct 23, 2015 -

Honda of New Rochelle responded

Thanks for the excellent rating! We are so pleased that Debbie was able to provide you with such exceptional service. Thank you again and we look forward to seeing you and your daughter again! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 14, 2015

Great experience. No high pressure sales tactics, and straight forward negotiations. I have been working with Paul Mecca for many years, and never had any problems. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mecca
Oct 23, 2015 -

Honda of New Rochelle responded

Anthony, you have been doing business with Paul and Honda of New Rochelle for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 13, 2015

Great Experience with Ben Thomas Ben Thomas was an amazing salesman. Patient and informative...made me feel very confident in my purchase. I would definitely come back to this dealers More

by Civicsi2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2015 -

Honda of New Rochelle responded

It was a pleasure to read about your buying experience with Ben. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, were glad that you are comfortable about your purchase. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future!

September 13, 2015

Despite the business I found the service to be excellent. Some customers need to realize that the business stems from the excellent service provided by Corey and his colleagues. Yes if this branch provided ba More

by MagD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for your kind words about Corey and the rest of the team. We're glad to hear that we were able to provide you with an excellent service. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you taking the time to leave a review. Take care!

September 10, 2015

novabettys summary I had a 2014 nissan and i decided that i wanted to do a trade in for a honda. Upon research my wife and i went to new Rochelle honda. We received a wa More

by novabetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey, Tinu Thomas
Oct 23, 2015 -

Honda of New Rochelle responded

Thanks for sharing your experience with us! David truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and they will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals!

September 02, 2015

Another wonderful car purchasing experience! This was the second time I have gotten a car from Honda of New Rochelle, David Lartey being my car salesman. No matter where else I have shopped, this More

by MeganR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey
Oct 23, 2015 -

Honda of New Rochelle responded

All of us at Honda of New Rochelle congratulate you on your new HRV LX and appreciate the opportunity you presented to earn your business! David is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page!

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