Back

Honda of New Rochelle

New Rochelle, NY

4.8
2,306 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you. Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale. Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied. YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
Contact Dealership

25 E Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 2,306 reviews

September 01, 2015

Top notch! Excellent, personal service. Nathan Frost and Vincent Brusco were knowledgeable, took care of everything in a professional and courteous way, and in More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Brusco, Nathan Frost
Oct 23, 2015 -

Honda of New Rochelle responded

Hi Michele! Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review and recommendation! We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

September 01, 2015

Amazing experience, helpful and personable staff. My experience at Honda NR was exceptional. Upon arrival I immediately noticed the welcoming staff and professional environment. I worked with Bill Mou More

by amanda2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Mouzakitis
Oct 23, 2015 -

Honda of New Rochelle responded

Congratulations on your new vehicle Amanda, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing experience. We will share your comments with our team and we look forward to seeing you again at our dealership in the future. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 30, 2015

First Oil Change I believe that Honda at New Rochelle Express service has chosen the right people to work for them. I have encountered kindness, respect, and professi More

by Dmachicote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you and we appreciate your kind words about the entire service team! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Take care! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 29, 2015

Terrible I brought my car in for a simple oil change and I waited over 3 hrs. People who came after me got through and leave. The service here is very poor a More

by Stace123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey
Oct 23, 2015 -

Honda of New Rochelle responded

I would like to personally apologize for the dissatisfaction you experienced with our service department. It is unfortunate to hear that our team was running behind schedule with the work performed on your vehicle. We hope to gain the opportunity to sincerely make it up to you. Please feel free to reach out to me personally. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 28, 2015

Amazing The reason I gave the top rating is because. Honestly the level of quality is beyond expectation. Our sales man Ivan Chavez delivered exactly what I h More

by Deisyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Oct 23, 2015 -

Honda of New Rochelle responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ivan was of such help to you; it is just an example of why he is such a great asset to our team. We will make sure he hears of your kind words. Please let us know how we may be able to help next! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 27, 2015

Excellent service David Lartey provided extraordinary service and we were able to lease and take delivery of the car within the same day! He was knowledgeable, personab More

by doctorl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for the feedback! I am happy to hear that David was able to provide you with a great buying experience. I will be sure to pass along your comments to him. If you need anything else, please don't hesitate to stop by or give us a call! Take care! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 26, 2015

Awesome Experience! There are many dealerships out there. However, there is only one out of them all that I would recommend anyone to go to. There is no need to look an More

by anewton01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey, Tinu Thomas
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for your review and recommendation! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your visit. Take care! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 26, 2015

Awesome, Awesome, Awesome!!!! It started with texting with Kenneth Merraro. He made us an offer, we met with David Lartey on 08/21, and signed off on the deal on 08/25 with Jon St. More

by Dee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon St. Louis, David Lartey, Mike Vigliotti, Kenny Marerro
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for this great review. I am happy to hear that David was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Thank you so much for your business! Let us know if you need anything else! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 24, 2015

god experience after a month of shopping around I landed at New Rochelle. Mehdi was an excellent and personable salesman the same goes fpr Phil in Finance. More

by John317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Velasco, Mehdi Hjiaj
Oct 23, 2015 -

Honda of New Rochelle responded

Hey John, thanks for the feedback! Mehdi and Phil are truly an exceptional employees and we appreciate them for giving you a good experience! We look forward to seeing you again! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 21, 2015

NYS Inspection My service advisor was open and friendly and the service was fast. I always come here for the major service needs for my car and always use their exp More

by AlisaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Ortiz
Oct 23, 2015 -

Honda of New Rochelle responded

Alisa, we are glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Please let us know how we may be able to help next! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

...
137
...