Honda of New Rochelle

Terrible I brought my car in for a simple oil change and I waited over 3 hrs. People who came after me got through and leave. The service here is very poor a I brought my car in for a simple oil change and I waited over 3 hrs. People who came after me got through and leave. The service here is very poor and I wouldn't recommend anyone to go there. More

Amazing The reason I gave the top rating is because. Honestly the level of quality is beyond expectation. Our sales man Ivan Chavez delivered exactly what I h The reason I gave the top rating is because. Honestly the level of quality is beyond expectation. Our sales man Ivan Chavez delivered exactly what I had asked for in my new car. More

Excellent service David Lartey provided extraordinary service and we were able to lease and take delivery of the car within the same day! He was knowledgeable, personab David Lartey provided extraordinary service and we were able to lease and take delivery of the car within the same day! He was knowledgeable, personable and professional and the experience was great overall. More

Awesome Experience! There are many dealerships out there. However, there is only one out of them all that I would recommend anyone to go to. There is no need to look an There are many dealerships out there. However, there is only one out of them all that I would recommend anyone to go to. There is no need to look any further. David Lartey at Honda of New Rochelle offered excellent customer service. The quality of work on my car was exceptional as it was prepared for delivery. Mr. Lartey went above and beyond. He was very warm, welcoming, understanding, and took time to explain the details of my contract, car features, and how to use them. He made the process of leasing a car enjoyable, rewarding, and has given me peace of mind in that I made a great choice in car and dealership. I also would like to mention the Finance Manager, Tinu Thomas who finalized the remaining paperwork. They were very professional. I am so thankful for this opportunity to share my recent experience at Honda of New Rochelle. I will and have already begun to tell people to go to David Lartey and the Honda of New Rochelle dealership. My experience was awesome and have no regrets. More

Awesome, Awesome, Awesome!!!! It started with texting with Kenneth Merraro. He made us an offer, we met with David Lartey on 08/21, and signed off on the deal on 08/25 with Jon St. It started with texting with Kenneth Merraro. He made us an offer, we met with David Lartey on 08/21, and signed off on the deal on 08/25 with Jon St. Louis. From start to end, I was very happy. David was very patient, he was courteous and he was knowledgable. He answered all of our questions no matter how trivial and most important, he made us feel comfortable. More

god experience after a month of shopping around I landed at New Rochelle. Mehdi was an excellent and personable salesman the same goes fpr Phil in Finance. after a month of shopping around I landed at New Rochelle. Mehdi was an excellent and personable salesman the same goes fpr Phil in Finance. More

NYS Inspection My service advisor was open and friendly and the service was fast. I always come here for the major service needs for my car and always use their exp My service advisor was open and friendly and the service was fast. I always come here for the major service needs for my car and always use their express service dept. for oil changes. More

Best experience ever. From the moment that i came into the dealership Jose Gomez really explained everything in detail to me and made the whole process painless and really From the moment that i came into the dealership Jose Gomez really explained everything in detail to me and made the whole process painless and really took his time in explaining everything. Also, Phil, the business manager was very friendly and also explained everything in detail leaving all questions answered. I would definitely come back in the future and will definitely recommend to anyone More

Go to another service Center and save yourself a headache+ $ Service Center in New Rochelle is absolutely horrible!!! It smells like urine and was so dirty that I waited outside with my two children while I was Service Center in New Rochelle is absolutely horrible!!! It smells like urine and was so dirty that I waited outside with my two children while I was waiting for an oil change. They tell me that I needed new rear rotors and brakes And quoted me $800. I told them not to touch my car.. I then went to Honda Service in Yonkers where,mind you, my $650 pre paid maintenance package ( where you pay because it's "synthetic oil " for two years of service) was not even honored- how does a thirty five dollar oil change equal $650 for two years.. I'm not a cab... Got screwed with that) anyway, I ended up paying around $600 for all that work ( instead of new rotors they could cut them) plus more at Yonkers. I will eat the $650 but believe me I would never go back to New Rochelle again and advise others not to either. They are not honest mechanics and rip their customers off. They simply do not care! I do have to say that the finance department was great there though. More

Ben is the bomb! Ben Thomas was so helpful and straight up! He made a stressful process easy. I would recommend him to everyone! Thanks Ben, very happy customers. Ben Thomas was so helpful and straight up! He made a stressful process easy. I would recommend him to everyone! Thanks Ben, very happy customers. More