Back

Honda of New Rochelle

New Rochelle, NY

4.8
2,313 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you. Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale. Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied. YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
Contact Dealership

25 E Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 2,313 reviews

August 13, 2015

Great Customer Service This is my second purchase of a Honda at this dealer, and i must say David Lartey was very helpful in helping me select the correct vehicle for my dai More

by adiaz71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Saint-Louis, David Lartey
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for writing about your visit with us! It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive buying experience with David. We look forward to working with you or anyone you might send our way in the future. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 11, 2015

More than 3 hours for an oil change in Express Service! Terrible service, waited too long to get an oil change. It seems like they didn't take good care of the car since the car was not purchased from this More

by rubyh83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey and Diana
Oct 23, 2015 -

Honda of New Rochelle responded

We are truly sorry to hear of your experience with our service center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to make this right with you. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 09, 2015

Odyssey Lease Great experience, low pressure, ease of communication. The only time I really felt comfortable signing a contract with a dealership. I highly recom More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Oct 23, 2015 -

Honda of New Rochelle responded

Chris, thank you for your review and recommendation. I am pleased to hear that you had a great experience here at Honda of New Rochelle. Ivans ability to connect with customers, low-pressure sales techniques and friendly personality makes him an asset of our team. Ill be sure to share your feedback. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 09, 2015

Refreshingly, pleasant experience!!! I would definitely recommend this dealership and Ivan, our car salesman. Ivan was extremely patient and kind. My older uncle was buying a car and want More

by Appreciative niece!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Oct 23, 2015 -

Honda of New Rochelle responded

It is very kind of you to write us such a nice review. I am so pleased to know of your satisfaction with your salesman, Ivan, and that he has provided you and your uncle with our "World Class Service". We appreciate your business and recommendation. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 06, 2015

David Lartey did everything possible to keep me in a Honda This is my second lease from HNR.... I first went to HNR back in 2012 while price shopping a CRV. I was assigned to David Lartey and by the end of the More

by dquatrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey, Tinu Thomas
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you very much for this review. David is a great asset to our team and it is nice to hear that he was able to gain your trust in our business. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. It was a pleasure to do business with you and we would love to see you again! Happy driving! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 06, 2015

The Dealer to Go To!!! I shopped around to many dealerships and Honda of New Rochelle is exceptional! Ben Thomas is your go to guy very straightforward no games played as is More

by Party of Five
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 23, 2015 -

Honda of New Rochelle responded

We appreciate the feedback and are pleased that your experience with Ben was so positive. We are driven to offer great customer care and we strive to provide the best experience. Thank you so much and we look forward to seeing you again! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 06, 2015

Professional Service Dept. Staff I've bought my Honda CR-Vs at Honda of New Rochelle since about 2002 & have always been impressed by their sales staff (Paul) and Service Dept. Over t More

by Carpe Diem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Cambrelen
Oct 23, 2015 -

Honda of New Rochelle responded

We cannot thank you enough for your wonderful review and for your referrals! It is great to hear that you are consistently impressed with the service we offer here at Honda of New Rochelle. Ill be sure to share your kind words to Paul and our service team. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 04, 2015

Wonderful easy experience My salesman was incredibly helpful and friendly. He did everything he could to accommodate my needs and helped me to get exactly what I wanted. More

by Mlevin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinu Thomas, Ivan Chavez
Oct 23, 2015 -

Honda of New Rochelle responded

We appreciate your kind words. Our goal is to provide quality customer care, and I am glad to hear that our team was so helpful and accommodating during your visit. We appreciate you taking the time to give us feedback and grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 03, 2015

Honda CR-V I haven't bought a new car in many years. I researched reviews for Honda dealerships and found that New Rochelle got good reviews. I went there and More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lartey
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you so much for your glowing review and congratulations on your new Honda CR-V! It is reassuring to know David provided you with a hassle-free and great buying experience. Honda of New Rochelles primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We appreciate your recommendation and if you have any further needs, please come back to see us. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

August 03, 2015

Excellent experience with NewRochelle Honda and David Lartey I have to say I am so grateful for the smooth, pleasant, courteous and professional service received by David Lartey in leasing my Honda Accord Lx. I More

by FloskiRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a, David Lartey
Oct 23, 2015 -

Honda of New Rochelle responded

Thank you for taking the time to write us a great review. It is great to know that David was able to provide you with a pleasant time leasing your Honda Accord. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. It was great doing business with you. We look forward to seeing you again. Sincerely, Kenneth Marrero - kmarrero@hondaofnewrochelle.com

...
139
...